Pros: With this cable, my Dell laptop (which features only an HDMI port) can now speak to my flat panel monitor. It also recognizes its somewhat odd optimal resolution and communicates that to the laptop's video adapter.

Cons: I could not think of any drawbacks.

Pros: Drive is compact, and installation is very straightforward. Performance was quick, but I wouldn't have called the speed miraculous. Customer service responded within 24 hours of my email report of drive failure. Hopefully its replacement will go smoothly.

Cons: I began experiencing intermittent drive failures two weeks into my ownership. The drive would fail to awaken when the computer had been asleep, or the drive would not be enumerated by the BIOS at boot time (since it's my boot drive, I couldn't get into the operating system).

Overall Review: I worry that the replacement will fail unexpectedly, given that others have also had problems with this model.

Pros: The 7520U is a new model number for what is essentially a past-generation processor, but it is still quite capable. Lenovo does a good job packaging this CPU with good components.

Cons: I would have preferred that the laptop used a USB-C charger, but it's a round-pin one. For some reason, the box contained a "Type M" cable (South Africa or India) rather than a standard US or European grounded plug. The box suggested that the computer came without an operating system, but it was supplied with Windows 11, as described.

Overall Review: My wife is happy, so I am happy!

Pros: This laptop has four true processing cores, with two threads for each. I was able to extend its memory to the maximum of 32 GB with a 1TB SSD drive, and now it is quite a lot more powerful than when it was originally shipped. The laptop supports Windows 11 very easily, and I was able to automatically upgrade to Windows 11 for free with a disk image from Microsoft.

Cons: My laptop shipped with BIOS version 1.0, something I haven't seen before in production hardware. I downloaded BIOS 2.8 from the Dell support site, and it installed properly. When I shut down Windows 11 on this laptop, Windows shuts down, but something in the CPU continues consuming power, generating enough heat that the fan soon spins rather loudly. I then must hold down the power switch for several seconds to completely cut power. The Dell Service Tag on this laptop is not recognized properly by the Dell support site, even though I have their support application installed. I am still able to download drivers appropriate to this model. The battery life I have experienced with the computer is around 3 hours when streaming Netflix.

Overall Review: I worry that the BIOS 1.0.0 version indicates that I bought a prototype of the laptop rather than a production model. I frequently forget to shut the computer off twice (see above) and return to it a half hour later with the fan running full blast. It's a powerful computer, though, and I am grateful to use it for software demonstrations. It's a huge step up from the sixth-generation i5 in my previous Lenovo Thinkpad.

Pros: The keyboard seemed to be a reasonable drop-in replacement and was factory-fresh.

Cons: After three months of operation in a T460s, four or five keys rather suddenly stopped working, including caps-lock, backspace, 't', and a couple others on the right. I disconnected and reconnected, but the dead keys remained out of operation. This keyboard does not contain the backlight found in the original keyboard (though the caps-lock LED and others were in place and working).

Overall Review: I would not recommend this keyboard replacement because I expected more than three months of operation before a failure.

Pros: I ordered three different EliteBook 2170ps refurbished by Arrow-Direct. On the whole, I would say the laptops were in good shape, shipped with plenty of packing material to keep them secure, and they arrived in good time. The machines themselves are quite lovely on battery life without lacking in power, and having 8 GB rather than 4 GB was a lovely perq. I appreciated that they shipped with Windows 10 Pro rather than Home.

Cons: I was a bit concerned that the laptop shipped with only a 128 GB SSD. Yes, the SSD means it boots incredibly quickly. One one of the three laptops I purchased, however, an SSD fault blocked my reinstalling the operating system. The HP BIOS spotted the problem on both short and long DST. I will need to replace the drive myself, since I'm now live outside the United States.

Overall Review: Refurbished computers always involve a bit of chance. If you are technically savvy, though, it's a great way to save money on a laptop purchase.