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Manufacturer Recertified OCZ Vertex 2 OCZSSD3-2VTX120G 3.5
  • Owned For: 1 month to 1 year

Pros: Cheaper than a fully warranted drive.

Cons: Essentially, NO WARRANTY.

I bought a refurb SSD thinking it shouldn't be much of a risk since there are no moving parts. It failed totally and completely at the 6 month mark. Since it was past the 90day warranty period, my money was flushed down the toilet.

Other Thoughts: Seriously, don't waste your money on something that NEEDS at least a 3 year warranty, they were returned for a reason, and your chances of getting a "good" one are slim to none.

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SAPPHIRE 100323-2L Radeon HD 6570 1GB 128-Bit DDR3 PCI Express 2.1 x16 HDCP Ready Video Card
  • Owned For: 1 month to 1 year

2 out of 5 eggs Nice card, none existent warranty coverage/support 12/29/2012

This review is from: SAPPHIRE 100323-2L Radeon HD 6570 1GB 128-Bit DDR3 PCI Express 2.1 x16 HDCP Ready Video Card

Pros: Very nice form factor. Its not only a small card in height, but very short as well. It will fit into cases that won't accommodate any other video card, let alone a slightly higher end card like this. Used mainly for HTPC duties, it performs very well when it works.

Cons: Received an example that worked well via DVI, but after using it via DVI for months, went to use it VIA HDMI and the card crashed Win7 every time the HDMI audio "kicked in". I contacted Sapphire Tech support and they were completely without any desire to stand behind their product claiming any RMA was out of their hands. The third party they use in Canada demands shipping cost of the card to CHINA, AND RETURN SHIPPING COST OF THE REPLACEMENT CARD UP FRONT. So, essentially they demand more than the cost to purchase a whole new card FROM ANOTHER MANUFACTURER, just to RMA a defective card.

This is unacceptable and constitutes effectively that the card has NO WARRANTY WHATSOEVER if you're outside of the time frame allowed for return to Newegg.

I will in the future purchase from manufacturers who actually provide real warranty coverage.

Other Thoughts: Too bad Sapphire is such a terrible company to deal with for warranty support. I have in the past bought several of their products, but was simply fortunate to not have had to deal with this ridiculously terrible "support" situation. Never again, and its too bad because they always seem to offer innovative products.

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SAPPHIRE Radeon HD 6570 2GB DDR3 PCI Express 2.1 x16 HDCP Ready  Video Card (100324L)
  • Owned For: more than 1 year

1 out of 5 eggs Effectively no warranty, aside from the Newegg 30 day return.. Don't get suckered 11/23/2012

This review is from: SAPPHIRE Radeon HD 6570 2GB DDR3 PCI Express 2.1 x16 HDCP Ready Video Card (100324L)

Pros: When it works** a great small card that can really be useful especially in an HTPC setting....

Cons: However. When it FAILS, there is effectively no warranty support.

Sapphire employs a second party company to deal with their rma claims. They seem to do everything in their power to discourage any warranty claims, including charging for return shipping of the REPLACEMENT product.

So you pay to send the defective product back AND YOU PAY FOR THE REPLACEMENT TO COME TO YOU. Double whammy, you end up spending more for shipping than the card is worth.

If its not blatantly illegal to do this in Canada, it is at the least very disrespectful to their customers.

My card will go in the trash after just a year of use. It suddenly started crashing the drivers whenever the HDMI drivers were installed. What good is a card with an HDMI output if you can't use it ?

Other Thoughts: Too bad, good hardware done in by uncaring, unresponsive Chinese company that is only interested in grabbing the cash from the initial sale.

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Paul B.'s Profile

Display Name: Paul B.

Date Joined: 03/12/09

  • Reviews: 7
  • Helpfulness: 5
  • First Review: 03/12/09
  • Last Review: 04/11/13
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