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Canon EOS REBEL T3i 5169B001 Black 18.0 MP DSLR
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Hasn't worked 08/05/2013

This review is from: Canon EOS REBEL T3i 5169B001 Black 18.0 MP DSLR

Pros: None that I can tell since it's never worked.

Cons: Canon's warranty repair service

Other Thoughts: Received the camera as a gift and it has never worked. Attempting to return for repair and the Canon representatives are having a field day forcing me to jump through hoops due to no receipt. Have you been given the receipt for a gift? Their website states that without a receipt it will slow down the RMA process but DOES NOT state that they will require anything else for proof of purchase. It also doesn't say that they want to charge you $200 to repair a product that is currently under warranty! I was told that a copy of the warranty card would suffice for proof of purchase and am NOW being told that it's not enough. Canon - you not only have lost a good customer, you will lose many others with an attitude such as this!


Anonymous's Profile

Display Name: Anonymous

Date Joined: 08/05/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 08/05/13
  • Last Review: 08/05/13
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