Pros: as good as any other until it died

Cons: After extremely light usage over 3 years (1.5 years of it disk was not used at all), disk failed -- you guessed it -- a month after warranty expired). Really? I figured I'll try to see what Samsung can do. Big pain. First, took several iterations with support to find some email address to send this to. I told *everyone* that the disk is one month out of warranty, but they still made me prepare a full warranty application with pictures of disk, detailed description of what is wrong, only to deny me based on expired warranty. Extremely disappointed in unprofessional support. If you intend to enforce the policy to the day, at least don't make me waste an hour preparing the warranty claim.

Overall Review: Will avoid Samsung products.

Pros: as good as any other until it died

Cons: After extremely light usage over 3 years (1.5 years of it disk was not used at all), disk failed -- you guessed it -- a month after warranty expired). Really? I figured I'll try to see what Samsung can do. Big pain. First, took several iterations with support to find some email address to send this to. I told *everyone* that the disk is one month out of warranty, but they still made me prepare a full warranty application with pictures of disk, detailed description of what is wrong, only to deny me based on expired warranty. Extremely disappointed in unprofessional support. If you intend to enforce the policy to the day, at least don't make me waste an hour preparing the warranty claim.

Overall Review: Will avoid Samsung products.