Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home > 
Michael M.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

ASUS Desktop PC M51AD-US001O Intel Core i5 4440 (3.10 GHz) 8 GB DDR3 1 TB HDD Windows 7 Home Premium
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: None so far. The computer didn't work when I initially received it, and after a week long trip to California for repairs, it still doesn't work.

Cons: This computer is an expensive paper weight at this point. ASUS repair cannot possibly have tested the computer after their supposed repair, because the same problem exists as when I returned it. The computer won't even boot up completely. Don't want it, but I can't return it without paying an exorbitant restocking fee. Awfully expensive for essentially renting a defective product.

Other Thoughts: This was my first experience buying a computer online. It will also be my last.

ASUS Desktop PC M51AD-US001O Intel Core i5 4440 (3.10 GHz) 8 GB DDR3 1 TB HDD Windows 7 Home Premium
  • Verified Owner
  • neweggOwned For: less than 1 day

Pros: PC arrived quickly. Tower is big and seems to have plenty of room for upgrading. Other than that, I don't really know, since the unit didn't work. I've spent hours on the phone with ASUS support, and their folks have been very polite.

Cons: PC doesn't work. After initial install, I was directed to create recovery discs, which I did. After that the machine booted to a black screen, and Windows would not load. Restore did not work. A full system reset did not work, and I was given an RMA from ASUS. I tried one more system reset, and the machine worked for about 10 minutes. I uninstalled the on board antivirus software, rebooted, and I was right back to a black screen. ASUS phone support says it's likely an unstable operating system install or a failing hard drive.Either way, I am very unhappy. Looks like my brand new computer will be taking a trip to California for a couple of weeks.

Other Thoughts: I was really excited about this machine and looking forward to seeing it work. This simply shouldn't happen.


Michael M.'s Profile

Display Name: Michael M.

Date Joined: 08/02/12

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 01/09/14
  • Last Review: 01/23/14
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.