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New 6-Cell Battery for Dell Latitude E4300 E4310 XX337
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

5 out of 5 eggs Worked fine 09/20/2015

This review is from: New 6-Cell Battery for Dell Latitude E4300 E4310 XX337

Pros: Cost compared to Dell battery. Battery fitted fine in E4300 without any issues.

Cons: USPS delivery time was a little slow for something shipped within California, but that may have been because it was a battery.

HP  Pavilion  25xi 25
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Quality and clarity of the screen

Cons: HP Tech Support (India based). Wasted a lot of time trying to get through to the right person. As my previous review mentioned, one of the screens arrived with an internal crack, that HP declared was a customer issue and not covered by warranty. I made 4 to 5 phone calls, each time speaking to someone in India and their "supervisor" who only wasted my time. Compared to all the other monitors that I purchase for my company from other companies, the RMA/repair process appeared to be impossible. About 2 months ago, I told the HP representative that I would remove HP from bidding for servers for my company, which I promptly did. The HP sales person tried to call on my behalf, and also became frustrated.

Other Thoughts: A couple of months later, with this brick of a monitor, and a need to purchase enterprise switches, I decided to call HP again. We purchase mainly HP switches at my company, and I really didn't want to tell HP to go away again. The call started off with my speaking to someone in India, but this time, within 10 minutes, I was escalated to someone in America (Canada actually) eventually who could help get me a replacement monitor, since HP can not repair the monitor. The replacement monitor arrived, and was a demo unit since they could not give me a new monitor. Which made me happy compared to having a brick that I paid too much for.

I posted my first review prior to starting the call to HP for the 5th or 6th time, but this time I ended up with a working monitor. I'm not sure if I will purchase another HP monitor due to their standard policy, but I will purchase HP servers and switches (but not their printers or laptops).

HP  Pavilion  25xi 25
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Quality and clarity of the screen

Cons: One of them arrived with a crack in the display, but no physical damage on the monitor. Talking to HP, they said it's not covered under warranty. I'm never buying another HP product since this is how they treat customers. I spent 1 hour on the phone with someone in India who was arguing with me, a customer, on why HP should not repair the monitor. Funny how all the other monitors (Samsung, Dell, LG, Lenovo, etc.) give me excellent service and replace the monitor immediately.


Andrew N.'s Profile

Display Name: Andrew N.

Date Joined: 01/08/08

  • Reviews: 6
  • Helpfulness: 2
  • First Review: 04/30/08
  • Last Review: 09/20/15
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