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Justin K.'s Profile > 
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ZOTAC GeForce GTX 970 4GB
  • Verified Owner
  • neweggOwned For: more than 1 year

1 out of 5 eggs Worthless Warranty? Impossible getting support? This is the SECOND time I have had a Support Issue with Zotac 06/14/2016

This review is from: ZOTAC GeForce GTX 970 4GB

Pros: When it worked it was awesome... But for a card I bout in 2015 to die just a year later, not much good to say.

Cons: The board would exceed it's thermal capacity after only a year's use. Thus, under load (of any kind of 3D application) it would gradually build heat and the core temp climbs until my system blue screens. Doesn't matter if I have the Fans at 100% or not. This is in a well ventilated Thermaltake Matx Cube, 240 MM fan in the front, the card has full access to a filtered grill and airflow is excellent throughout the case. All other temps are flawless and low under load.

The main issue here is that I contacted Warranty support, that was over a week ago. I got a confirmation email for an RMA process, and I have emailed them twice now with no further response. I have called 4 times and it continues to go straight to Voice Mail. I have heard nothing. I love this company, but if this is the way they treat their customers... I will not buy from them again. I had issues with getting warranty support for a GTX 550Ti in the past (ultimately they didn't help me). Now on a 970...

Ticket number: INL 91868891

Other Thoughts: [#INO-918-68891]: GTX 970 crashing . bluescreen on load
Inbox
x

Krell S <support.us@zotac.com>
AttachmentsJun 9 (5 days ago)

to me
Hi,

I apologize for the inconvenience our product has caused. I will now endorse your issue for RMA. Please wait for an update regarding your RMA details.

Yours,

Krell
ZOTAC Technical Support



Ticket Details
Ticket ID: INO-918-68891
Department: RMA
Type: Issue
Status: Open
Priority: Low

Attachments area

Justin Kerber
If you have an upgrade program I would be interested in that as well seeing a...
Jun 9 (5 days ago)

Justin Kerber <jkerber@prattindustries.com>
12:10 pm (4 days ago)

to support.us
What is the status on this RMA?

READ FULL REVIEW
New Pyle Pasw15 15
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

5 out of 5 eggs Heck of a Deal 10/21/2013

This review is from: New Pyle Pasw15 15" 800W Subwoofer Sub System 800 Watt Pasw15

Pros: It's a 15" sub for less than a hundred bucks! Is there anything else I even need to say?

It works fine, its an accompaniment to my Infinity 15" sub powered by a Bob Carver Sunfire Amp. I just wish I had a spare Sunfire Amp for this... It being driven off an old Sony Receiver (sorta okay) after the Pyle 1000 watt amp I bought with this sub failed to push ... well, anything.

Awesome sub for the price, utterly unbeatable. Most Home Theater 15" Subs are what? A cool grand? I just need a better amp and I will be golden.

Cons: The corner brackets tend to scrape the floor when this is dragged, might want to do what I did, get some plastic / rubber feet and drill them into each corner.

Other than that, how can I say anything bad about this?

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New Pyle Pta1000 19
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: None that I can see right now. It looks professional...

Cons: It doesn't output anything. Fans spin up nicely, it has utterly failed to drive my 15" sub. I have tried this in both stereo mode and bridged modes. Nothing comes out of the thing. I even bought the adapter plugs and neither channel works at all.

READ FULL REVIEW

Justin K.'s Profile

Display Name: Justin K.

Date Joined: 01/31/09

  • Reviews: 28
  • Helpfulness: 13
  • First Review: 04/21/09
  • Last Review: 06/14/16
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