Pros: none

this is not a CyberPower product

This webpage and the information on it is deceptive marketing and nothing less than a bait and switch.

Cons: Cyberpower has no information or support for this product. You will be required to deal with Best Buy through their rocketfish website.

When purchasing this product through the newegg website, all warranty and support links connect to the CyberPower website. First off, the website has no Search function at all, so you cannot locate any of their products by simple model number search. Apart from that, this product doesn't exist on their website.

Upon contacting CyberPower, they indicate that it is not their product, but that all questions, warraty services or other support and technical specifications are the responsibility of the rocketfish website. Upon digging around, it seems that rocketfish is a shell set up by Best Buy, so you are dealing with rocketfish, which absolves Best Buy of any responsibilities for the product.

Other Thoughts: Never heard of rocketfish, would never have risked my money or equipment on a no-name off brand.

Returning product ASAP for refund.

I'm out over a half a day of my personal time from inception of bait and switch sale through researching actual liability chain for product and going through RMA & return shipping process, with no compensation.

Absolutely foul deal.

Pros: None to speak of.

Cons: Received with just under 9,000 hours in-service, and it showed. Could not adjust to true white to save my life.

But, that was just the icing.

The vendor "packaged" it in a ridiculously thin cardboard box that was too small to accommodate the dimensions. No credible thought was given toward the delicate electronics, it was just jammed in, a few styrene peanuts tossed in to make it look like they "packed" it, but all they did was make a mess while providing no cushioning. A single piece of packing tape was used on a dusty box. This is like a 3rd World junk store tried to imagine what packaging was like.

So, almost laughably, this is how it was passed off top the shipper. And, the predictable happened: the monitor fell out of the box during shipping because it was a 22 pound item stuffed into cardboard about as thin as a shoe box. Just pure, ignorant circus clowns pretending to do the job.

So I received it broken into pieces, with the shipper having stuffed it back into the box and wrapped a few more pieces of packing tape around it to hold it together for the final legs of shipping, hoping I guess that I wouldn't notice chunks broken out of it and the entire locking mechanism holding the monitor to the stand (yes: it was shipped with the monitor attached to the stand, with the really powerful spring mechanism that controls tilt forcing the box open).

Pro-tip to the vendor: don't hire special needs children to handle your packaging.

I could go on, but you get it. Unprofessional vendor selling junk and has no professional concept of packaging for shipping.

Other Thoughts: Drruuuumm roolllll sez .... of course I returned it. Newegg was fantastic about it. I had to send a few pictures to show its condition, but they graciously refunded the full purchase amount without argument.

I lost about 10 to 12 hours of my personal time dealing with the entire purchase, attempts to use & adjust it before deciding it was too broken and used to be of use, and the re-packing & return process. Not happy about it, but an expected risk when trying toi save money on refurb items.

Turned around, bit the bullet, and spent $241 on a brand new Dell U2415 1920x1200. It is glorious. The extra $100 to have a brand-new item under full warranty was really painful for me at this time, but well worth it. Colors are incredible and I can trust it for a minimum of three years instead of wondering every morning if it will turn on.

I've been through three refurb monitors in the last 5 years. Two died (one Dell and one HP) while the third is still looking fine (an HP). The two that died had a lot of hours on them, and they looked great right up until the moment they dies without warning. The third one is going into its 3rd year now, but was originally received with very few service hours (about 500) ... and that seems to be the difference. All my monitors are on 7 days a week, some for 2 or 3 hours, others for 12 to 16 a day.

I'm done with refurb monitors for a while. I'm really just about break-even for service life vs. quality vs. price vs. personal time & aggravation. Hopefully what I have now will last until ~2019-ish at least & I'll have spare cash for whatever new monitor tech is available then.