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Rosewill RC-215 VIA PCI SATA 1.5G x2 / ATA 133 (IDE) x1 Controller Card
  • Verified Owner
  • neweggOwned For: more than 1 year

Pros: When it works it is fine but if there is a failure...

Cons: Two drives mirrored. PC locked up, went to reboot and it would not reboot. (System drive with OS was on a separate drive). Thought maybe the OS become corrupted so I reloaded the OS. Came up fine until I installed the driver for this RAID controller. Then, it would not boot again. Checked the RAID controller and one drive in the mirror array had failed. Replaced the bad drive and tried to recreate the array and that failed. Tried twice more - both failures. Took the good drive and put it into a different PC and was able see, read and copy the data to another drive successfully.

Other Thoughts: This controller is garbage! 1) A non OS drive in the array should not prevent the PC from booting. 2) Once a defective drive has been replaced, it should be child's play to recreate the array. Instead, this controller failed!

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Microsoft IntelliMouse Optical 1.1A - White
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

5 out of 5 eggs Great mouse but.... 12/23/2014

This review is from: Microsoft IntelliMouse Optical 1.1A - White

Pros: Great mouse! Nothing more needs to be said about the mouse!

Cons: Cons? With the mouse, none. 5 eggs. NewEgg's customer service? 0 eggs!

Other Thoughts: This mouse is supposed to come with a USB to PS2 adapter. I did not receive the adapter. I contacted their (so called) customer service to get this rectified. After multiple emails back and forth, it was clear that NewEgg was just giving me a run around. All they needed to do was send me an adapter. Very poor show on NewEgg's part. But this is not surprising as their customer service has been in a nose dive for the last few years! Terrible!!

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Linksys WRT54GL 802.11b/g Wireless Broadband Router up to 54 Mbps/ Compatible with Open Source DD-WRT (not pre-load)
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: Worked fine - when it worked.

Cons: Twice in a week, it lost connection to the network. There is an ISP supplied modem/router at this location and when the Linksys failed, the other router still functioned correctly.

Other Thoughts: Got an RMA to have it replaced. Sent it back but NewEgg declined it because I did not return the original box. Everything else was returned. Sorry - I expected it to last more than a week and tossed the box in the trash.
Just another example of the decline of NewEg's former excellent customer service. Very sad!

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Larry F.'s Profile

Display Name: Larry F.

Date Joined: 08/05/02

  • Reviews: 21
  • Helpfulness: 6
  • First Review: 05/26/09
  • Last Review: 08/18/16
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