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Larry F.

Larry F.

Joined on 08/05/02

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Product Reviews
Seller Reviews
product reviews
  • 20
Most Favorable Review

Nice Cooler!

ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler
ZALMAN CNPS9700 LED 110mm 2 Ball CPU Cooler

Pros: Big! Quality construction. Quiet. Big!Excellent cooling!Easy installation. Big!

Cons: It's so big it might not fit into some cases. Other than that, there are no cons.

Overall Review: Did I mention it was big?I was a little overwhelmed when I first unpacked it. It comes with a whole box of hardware but most of the hardware is for Intel CPUs. On my Phenom, I only needed to pieces of hardware to install it.

Most Critical Review

Mediocre customer service

SanDisk Sansa Fuze 1.9" Silver 8GB Video MP3 Player
SanDisk Sansa Fuze 1.9" Silver 8GB Video MP3 Player

Pros: Good UI. Great sound quality. 8GB gives tons of space for media. Lasts a long time between charges.

Cons: Just after the 30 day NewEgg return policy ran out, the Fuze began to randomly shut itself off in the middle of playing a song. Turning it back on, it resumed where it left off.

Overall Review: I contacted Sansa's technical support, requesting an RMA. Instead of the RMA, I received a polite, boilerplate response, instructing me to the reset the player. After that, it would not power on again. Sent a second request for an RMA and am awaiting a reply.

Garbage!

Rosewill RC-215 VIA PCI SATA 1.5G x2 / ATA 133 (IDE) x1 Controller Card
Rosewill RC-215 VIA PCI SATA 1.5G x2 / ATA 133 (IDE) x1 Controller Card

Pros: When it works it is fine but if there is a failure...

Cons: Two drives mirrored. PC locked up, went to reboot and it would not reboot. (System drive with OS was on a separate drive). Thought maybe the OS become corrupted so I reloaded the OS. Came up fine until I installed the driver for this RAID controller. Then, it would not boot again. Checked the RAID controller and one drive in the mirror array had failed. Replaced the bad drive and tried to recreate the array and that failed. Tried twice more - both failures. Took the good drive and put it into a different PC and was able see, read and copy the data to another drive successfully.

Overall Review: This controller is garbage! 1) A non OS drive in the array should not prevent the PC from booting. 2) Once a defective drive has been replaced, it should be child's play to recreate the array. Instead, this controller failed!

Great mouse but....

Microsoft IntelliMouse Optical 1.1A - White
Microsoft IntelliMouse Optical 1.1A - White

Pros: Great mouse! Nothing more needs to be said about the mouse!

Cons: Cons? With the mouse, none. 5 eggs. NewEgg's customer service? 0 eggs!

Overall Review: This mouse is supposed to come with a USB to PS2 adapter. I did not receive the adapter. I contacted their (so called) customer service to get this rectified. After multiple emails back and forth, it was clear that NewEgg was just giving me a run around. All they needed to do was send me an adapter. Very poor show on NewEgg's part. But this is not surprising as their customer service has been in a nose dive for the last few years! Terrible!!

12/23/2014

Failed within a week

Linksys WRT54GL 802.11b/g Wireless Broadband Router up to 54 Mbps/ Compatible with Open Source DD-WRT (not pre-load)
Linksys WRT54GL 802.11b/g Wireless Broadband Router up to 54 Mbps/ Compatible with Open Source DD-WRT (not pre-load)

Pros: Worked fine - when it worked.

Cons: Twice in a week, it lost connection to the network. There is an ISP supplied modem/router at this location and when the Linksys failed, the other router still functioned correctly.

Overall Review: Got an RMA to have it replaced. Sent it back but NewEgg declined it because I did not return the original box. Everything else was returned. Sorry - I expected it to last more than a week and tossed the box in the trash. Just another example of the decline of NewEg's former excellent customer service. Very sad!

Unimpressed

IOGEAR GPSU21 1-Port Print Server RJ45 USB 2.0
IOGEAR GPSU21 1-Port Print Server RJ45 USB 2.0

Pros: It's small

Cons: I bought this print server for a client. I connected the hardware, then (following the instructions) I booted the CD that came with this device. The setup utility launched as expected. I then clicked on 'Setup Wizard'. This did not launch anything. Tried several times but same result. Sort of a bad omen of things to come but not really a problem for me as I am well familiar with setting up printers. I pinged what I was confident was the IP address the DHCP had assigned to the server and it responded. I was then able to open up the server's web UI. I configured the printer to use a TCP/IP port and tried to print a WIndows test page. No print. I tried turning off bidirectional communication. I tried changing the server's IP from dynamic to a static address. Would not print. The server's web UI showed that it did recognize the printer and ID'ed correctly as an HP Laserjet 1020. I could ping the server with both the DHCP lease assigned 192.168.1.102 as well as the static 192.168.1.50. I even tried creating an LPR port. Would not print.

Overall Review: Except for setting up Wireshark and capturing a network trace to see what is going over the wire, I am out of ideas. I have created an incident with IO Gear's support but I am not confident that will resolve anything and I will end up returning it.

seller reviews
  • 1

Don't buy from them!!

Mouse was supposed to include a USB to PS2 adapter. It says it in the description. It shows the adapter in one of the images. No adapter included. Contacted NewEgg and just got a run around from them. Do yourself a favor and buy from somewhere else!

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
12/27/2014