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Clay G.

Clay G.

Joined on 10/18/05

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Product Reviews
Seller Reviews
product reviews
  • 33
Most Favorable Review

Update the firmware

SiliconDust HDHR3-CC HDHomeRun PRIME 3-Tuner US CableTV with CableCARD Stream Premium Channels and Cut the Cord
SiliconDust HDHR3-CC HDHomeRun PRIME 3-Tuner US CableTV with CableCARD Stream Premium Channels and Cut the Cord

Pros: Tuner scans quickly, and identifies free ClearQAM channels offered by cable company. It supports WMC (but requires an additional channel scan and will mess up custom channel lineups [WMC's fault, not the tuner]) I am currently using it as a UPNP device in VLC, AND streaming to an onkyo receiver in a part of the house that our cable signal could not reach. The tuner is VERY good at rejecting noise from a cable modem connected on the same node in my coax distribution system (my other tuners had to be placed behind a bandstop filter or they would show artifacts on digital channels).

Cons: This unit stream uncompressed mpeg streams at up to 20mbps per tuner. It WILL saturate most wireless routers, or 100mbps lans if all three tuners are hot at the same time. If you have gigabit and / or 802.11 AC (or fast N) you won't have a problem. Sometimes the tuners seem to miss-lock or lock slightly off frequency and this causes problems displaying content, it will stutter, and jump even with 100% signal quality. This problem went away once the unit warmed up (possibly an LO [local oscillator] issue) and after a firmware update.

Overall Review: Cable card is nice, but I only use this gizmo for our 30 clearQAM stations. UPDATE THE FIRMWARE (go to their site and download the software for windows, don't use the link from the tuner's web portal), upon installation it should show a screen about a firmware update. Along with a nicer web interface, the update resolved some cold-boot issues, and improved scanning speed as well as channel labeling.

Most Critical Review

not what I had hoped for

iStarUSA WM660B 6U 600mm Depth Wallmount Server Cabinet
iStarUSA WM660B 6U 600mm Depth Wallmount Server Cabinet

Pros: Price is about right for what it does. I needed an enclosure that supported 19 inch rack equipment and that is what I got. It was well packaged, not that that matters.

Cons: Arrived in great foam packaging, was still damaged, big ding in the top of rack about palm sized. The material is cheap and nothing is square, my hardware rocks on the rails it came with, and the door hangs askew. Additionally it is not as pictured and does not come with blue stripes.

Fit and finish weak

DJI Phantom 4 3 Professional Advanced 4K Aluminum Carrying Case Bag RC Drone US
DJI Phantom 4 3 Professional Advanced 4K Aluminum Carrying Case Bag RC Drone US

Pros: Foam innards are roughly the right shape Aluminum frame Protects my drone and holds my gear Don't have to remove props

Cons: Body panels are plastic Arrived with a big ding in one of the frame rails since it is NOT double boxed Ugly plaque on the side (covered with duct tape and put my FCC UAS number on it in marker) Foam guts mostly fit, but are farm from perfect, about an inch deeper than it needs to be, controller slot is way too tight. Fit and finish is rough, had scratches from the factory, hinge is weak and lid alignment is already off center

Overall Review: The price was right and I'm not mad. I probably wouldn't buy it again though. I don't expect it would hold up to everyday use, but I only fly once or twice a week.

Arrived damaged

DJI Phantom 3 Standard Quadcopter Aircraft with 3-Axis Gimbal and 2.7k Camera
DJI Phantom 3 Standard Quadcopter Aircraft with 3-Axis Gimbal and 2.7k Camera

Pros: Flies well with GPS lock Camera Footage is very clear... BUT

Cons: Gimbal arrived with a roll issue (would buzz back and forth) Firmware update turned gimbal roll into full blown freak out. Customer service is nearly useless. All support is up to you, and you may be charged for it after the fact.

Overall Review: I'm still not sold on the overall customer service performance, however, after several weeks they did finally sort out all of the issues, and got me flying again. Since I'm back up and running, I'm upgrading my review to 3 stars.

Great performance, but why so big?

MSI GeForce GTX 970 4GD5T OC
MSI GeForce GTX 970 4GD5T OC

Pros: Performance boost as expected from my old GPU, DX12 in windows 10 when it comes into its own, low temps, low power, cost (with rebate).

Cons: Why is it so long? This card is 0.75" longer than my GTX285. It wouldn't fit (stock) in my mid-tower. Worst of all? It is purely cosmetic, the heatsink and PCB are shorter than a full-length card, only the black plastic shroud with its ridiculous diamond shape at the end is sticking out too far (Minus 1 star). The thing is incredibly cheap / fragile, and without a back-plate the back end of the card tends to sag a bit (Minus 1 star). Came with a free game that it couldn't max the settings on (shrugs, I won't knock a star off for that)

Overall Review: I disassembled the fan unit completely to get this in my case, unfortunately through some terrible engineering; to separate the fan mount (white plastic) from the black plastic you have to take the fans off completely and thread them through the white-plastic mount, and they aren't as sturdy as some older case fans (The plastic is very brittle and thin). The whole thing felt very fragile, aluminum fins that bend when touched (several were bent from the factory), cheap plastic, the lot... After the VERY nerve-wracking process I got the thing re-assembled without the black plastic, and what did I find? A pretty good little GPU. Would I buy it again? Only with the rebate price... maybe for a different computer, certainly not a mid-tower or uATX, and certainly not at the current price. Can't wait to get my dremel in so I can make it actually fit as intended and reduce the cheap appearance of the card without the black shroud.

12/28/2015

Worked for a while

DLCE5 1080mAh 7.4V Li-Ion Canon LP-E5 Replacement Battery
DLCE5 1080mAh 7.4V Li-Ion Canon LP-E5 Replacement Battery

Pros: Cheap, powered the camera on

Cons: Using lightly over several years. It never had as much capacity as the stock cannon battery, and the flash would tank it after a few shots (maybe 20 at the best). Canon charger refuses to charge it now, while the canon battery is still running strong.

Overall Review: You get what you pay for. Don't waste your money.

seller reviews
  • 3

It has been 2 weeks and the product hasn't even shipped yet

As with many over-seas vendors, the product is coming via the slow boat which doesn't make me expect fast delivery, however I'm going on 12 days since order, and the item hasn't even shipped yet. At this rate, maybe I will get it in june.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory
12/26/2018

Item arrived with box in excellent shape, gimbal was damaged, warranty repair in progress.

**Update to previous review. Company is honoring warranty, but the fight it took to get to this point was too great. I still cannot recommend purchasing a DJI product. Gimbal never worked right - out of the box, they somehow missed the fact that it wasn't stable during the refurb process. I'm assuming someone swapped a damaged one in to a new product and then returned it (hence the refurb). DJI insisted I send in the entire drone instead of sending a replacement gimbal. The entire process was up to me, and could cost me money out of pocket if they determine there is nothing wrong with it. DJI provided no attempt to diagnose, or even watch the video before telling me to send it in to their for-profit RMA division. Every avenue I pursued, the front line support just pointed me to a link. The link took me to a repair form which took over an hour to complete because it kept crashing in various browsers. Once near complete I was given a warning that if the damage wasn't warrantable, and I chose not to pay the repair fee, they would hold my drone hostage for an analysis fee (not cheap either). Once a negative review was posted, I was hounded to accept a refund even though the price had gone up since the original purchase. Through a once - daily email back-and-forth I finally convinced them to either send me a full replacement, or expedite the repair process. They are currently repairing my bird, but the poor customer service experience thus far, and various insights I have gained as to how DJI operates have tarnished my view of the company all-together. I will likely not ever purchase another DJI product.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory

Item arrived with box in excellent shape, gimbal was damaged, warranty repair in progress.

**Update to previous review. Company is honoring warranty, but the fight it took to get to this point was too great. I still cannot recommend purchasing a DJI product. Gimbal never worked right - out of the box, they somehow missed the fact that it wasn't stable during the refurb process. I'm assuming someone swapped a damaged one in to a new product and then returned it (hence the refurb). DJI insisted I send in the entire drone instead of sending a replacement gimbal. The entire process was up to me, and could cost me money out of pocket if they determine there is nothing wrong with it. DJI provided no attempt to diagnose, or even watch the video before telling me to send it in to their for-profit RMA division. Every avenue I pursued, the front line support just pointed me to a link. The link took me to a repair form which took over an hour to complete because it kept crashing in various browsers. Once near complete I was given a warning that if the damage wasn't warrantable, and I chose not to pay the repair fee, they would hold my drone hostage for an analysis fee (not cheap either). Once a negative review was posted, I was hounded to accept a refund even though the price had gone up since the original purchase. Through a once - daily email back-and-forth I finally convinced them to either send me a full replacement, or expedite the repair process. They are currently repairing my bird, but the poor customer service experience thus far, and various insights I have gained as to how DJI operates have tarnished my view of the company all-together. I will likely not ever purchase another DJI product.

On-time
Delivery
Product
Accuracy
Customer Service
Satisfactory