Pros: Screen resolution, great keyboard and the camera is pretty good.

Cons: I read the previous newegg review and made sure to update the software on my phone. It didn't make any difference the phone still has the most annoying lag when navigating though the menus. Sony's panel interface look nice but takes several seconds to load the next prompt and your back to the non-intuitive windows interface. Even after setting up short-cuts it still takes longer to do the vast majority of task and the phone locks up about once a week. I thought that having a resistive touch-screen would be an advantage because I would have the option to use a stylus, but I didn't realize that the resistive screens would be insensitive to the point that I couldn't conveniently use my finger for most applications. On a lesser note the GPS seems to take a long time to compute your location compared to other smartphones.

Overall Review: This phone is a great illustration of the fact that even if you thow a bunch of great features together you can still have a very mediocre product. I would have rated it slightly higher if I didn't feel like I wasted a ludicrous amount of money. The OS is what makes or breaks the usability of a product. I would save yourself much frustration and buy a phone that supports Android, iPhone , or Maemo OS.