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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Company Profile

Founded in 2003, BTEcomputer, specializes in computer hardware and software products. Our goal is to provide best prices, unbeatable service and build lasting relationships with individual customers, corporate clients and resellers. Over years of operation, our ambitious team has extended our products line from Consumer Electronics to include Household Products, Health & Beauty, and Fashion products. As you can see here, the advanced BTEcomputer ecommerce site has been built for this purpose and will continue to be updated to meet our client's expectations.

Locations

BTEcomputer is headquartered in Toronto,ON we maintain warehouses across Canada, USA, Hong Kong and China. With our strong connections with leading manufacturers and distributors all over the world, we are able to offer the highest quality products at market leading prices to our savvy customers.

  • Feedback
  • Returns Policy
On-Time
Delivery
71.79%
Product
Accuracy
78.97%
Customer Service
Satisfaction
62.81%
390 Reviews (67% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 166
Anonymous
Ordered on 6/15/2019
My first order 7/15/2019 3:59:17 PM
All the items arivved on time time and they wore in good condition
All items works perfectly
Highly recommend
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Anonymous
Ordered on 6/12/2019
Pad service 7/7/2019 2:55:20 AM
I didn’t receive the item and I am so disappointed and so angry because bad service until now no contact .
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Roger K.
Ordered on 6/16/2019
Best Bang for the Buck 7/1/2019 4:02:14 PM
Bought this monitor on sale for $440. Hard to beat for the price. Upgrade from a BenQ 24" TN Panel. Colors and Contrast are a major improvement. Another major plus is it has Freesync. Have Nvidia 1080 which is now freesync compatible. If you can call it a downside, this monitor is huge, at least compared to the 24". Just took a little time to get use to the size difference.
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Charles I.
Ordered on 6/3/2019
Good product at a good price! 6/30/2019 4:39:12 PM
1TB SSHD; offers great performance and storage space to save your valuable data at one place hence ample storage for all your games, movies, music and other important files.
Go with SSD + HDD - when you want fast system drive for programs and space for files
Good price of $562.80 which included taxes and shipping
This laptop features a 15.6" FHD 1920 x 1080 display which enables you to view your content in wide, accurate and clear visuals
Windows 10 Home 64-bit; compatible with all the latest apps and software
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 6/10/2019
Bait and switch 6/25/2019 8:37:06 PM
As with other comments, this is not the case pictured. Looks like the ol' bait n' switch. Also, came much later than expected. Probably because it sat in the warehouse for 8 days before shipping.
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 6/6/2019
so much time for bussines deliver ! 6/23/2019 10:22:07 AM
they give ur delivery to new egg to shep it for u

thats mean its will take so much time

19 days and didnt get my order
  • No
  • No
  • Didn't contact
Did you find this review helpful?
Nathan S.
Ordered on 5/25/2019
6/11/2019 9:18:22 PM
The item I ordered arrived on time although I had to contact the seller to obtain a proper tracking number, which was different from the one provided though Newegg (not sure if this was the seller's fault or Newegg's fault). Item arrived in good condition.
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Abdulaziiz s.
Ordered on 5/17/2019
Good 6/11/2019 11:59:55 AM
slow delivery but he is a good seller
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Kenneth B.
Ordered on 5/16/2019
Not Impressed 6/4/2019 9:57:03 AM
This item was advertised as shipping from the U.S... It came from Canada, with a lousy French addition keyboard. I also got a charge for U.S. entry, separate from the sale price.
  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
terry g.
Ordered on 4/24/2019
5/19/2019 3:53:13 AM
Fast shipping from Canada, item was defective and I had to fight to get a defective return and credit, unnecessary extra emails but I did get the correct credit. Seller not recommended.
  • Yes
  • Yes
  • No
2 out of 2 people found this review helpful. Did you?
Faris A.
Ordered on 5/6/2019
Very late shipment 5/18/2019 6:13:29 AM
The shipment took really really long time for the delivery and still not here i ordered a MB 2 weeks ago and still not here :)
It's very disappointing for the average delivery time on Newegg which is usually very fast and that's why we love it.
  • No
  • Yes
  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Team I.
Ordered on 4/14/2019
No licensing sent 5/18/2019 4:01:19 AM
I am not a fan of this seller. The box was opened and the Microsoft licensing information was removed. I contacted them and their answer was for me to "send a picture" of the licensing info. Not easy for me to send them a picture of what WASN'T in the box. I was in a severe time crunch or I would have sent it back.
  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you?
Amr M.
Ordered on 4/7/2019
Didn't reach at all 5/17/2019 11:31:46 PM
I ordered a product from them and then they told me it's out of stock and didn't reach at all
  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you?
Michael H.
Ordered on 5/2/2019
5/17/2019 9:33:22 PM
The card works, which is more than I can say about the last one I attempted from a different source. However the card was listed as new, which it most definitely is not. The box shows signs of wear and the gigabyte factory seal had been broken. The card looks in good shape. I did not find any damage to it, and like I said it works. However I did not give this a higher rating due to the face that what I received isn’t exactly what I thought I was being sold. I am ok with paying the price I did since this card works perfectly fine, I just wish the seller had been upfront about the condition of the product.
  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 4/18/2019
MacBook bag advertised on the site out-of-stock permanently 5/17/2019 4:00:10 PM
A MacBook bag advertised on the site was never really available. After I ordered it, I was told it was permanently out-of-stock. Don't advertise that which you cannot deliver.
  • No
  • No
  • Didn't contact
3 out of 3 people found this review helpful. Did you?
Michael R.
Ordered on 4/25/2019
Don't waste your time. 5/17/2019 2:32:42 PM
It took a very long time for the order to be shipped.
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  • Yes
  • No
3 out of 3 people found this review helpful. Did you?
Adam W.
Ordered on 4/29/2019
Incompetent and disorganized at best. 5/17/2019 6:56:07 AM
Not only was the product not even shipped from their facility until around 7 business days after it was ordered (with 3 day shipping, mind you). When it finally did arrive it was not even the item that I had ordered. The product (A computer case), while of the same brand, was an entirely different model that was worth about 33% of what I paid for.

After contacting Newegg for support, the seller agreed to send me a UPS label within 3 business days and they would take care of it. Sounds good right? Well, 5 business days later when there was still radio silence I had to contact Newegg again to resolve the issue.

Sellers like this should not only be avoided, but removed as third party sellers on Newegg. This is absolutely ludicrous, and I hope anyone reading this will think twice before using this seller.
  • No
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2 out of 2 people found this review helpful. Did you?
FRANCISCO R.
Ordered on 4/24/2019
Great Seller 5/10/2019 4:00:12 PM
Very easy transaction from start to finish. Will buy again.
  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you?
James L.
Ordered on 4/7/2019
Overpriced and slow 5/7/2019 12:42:49 PM
Bought it at less than half the price from Razer a week after I ordered from Newegg. Tried to cancel the Newegg order but they said it already shipped. The Razer order still got here faster.
  • No
  • Yes
  • No
2 out of 2 people found this review helpful. Did you?
Yaroslav P.
Ordered on 3/14/2019
Scam Artist 5/3/2019 4:33:54 PM
I purchased a suspiciously cheap top-end motherboard. Seller sent me a defective motherboard. Seller used delay tactics to prevent me from getting a return label for over a month. Upon return, seller lied that I bent the pins and gave me a half refund.
  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you?
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