Blair Technology Group is one of just 20 official Microsoft Authorized Refurbishers (MAR) in the United States. Being part of this ultra exclusive partnership allows us to work directly with Microsoft to ensure each customer receives genuine and certified software on all of our products. This program also allows us to pre-install the latest Windows operating systems on our refurbished machines.

Our refurbishing process is the engine that drives our success. Our mission is to provide customers with the highest level of quality at the lowest possible cost. We leave no stone unturned as we meticulously restore each machine into a product that we are proud to put our name on. We're thankful to the customers and partners who allow us to run a successful operation, and we will always keep their satisfaction as our number one priority!

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Returns Policy
401 Ratings (85% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.76%
Product
Accuracy
85.79%
Customer Service
Satisfaction
88.18%
Faye F.
Ordered on 10/1/2020
GREAT. LOVE THIS LAPTOP. PRICE WAS RIGHT AND IT WAS MORE THAN I BARGAINED FOR.
10/18/2020 6:57:08 AM

YES. ABSOLUTELY

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Anonymous
Ordered on 9/25/2020
They are scrapping the bottom of the barrel for computers.
10/15/2020 2:30:32 PM

I bought three Dell OptiPlex 7010 Ultra Small Form Factor Computer PC, 3.20 GHz Intel i5 Quad Core Gen 3, 16GB DDR3 RAM, 512GB Solid State Drive and they all looked in bad shape. Two of them were missing the front bezel and all three had bad scratches and dents. I contacted support and they responded with: "The listing clearly states that these units may have missing or broken pieces, but the unit functions properly." Actually the listing does not say anything about missing pieces. All I wanted was for them to send me the two missing front bezels. Just bad customer service.

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Joshua L.
Ordered on 10/1/2020
BETTER THAN DELL OPTIPLEX 9010
10/15/2020 12:12:03 PM

BETTER THAN DELL OPTIPLEX 9010 but could have been better

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William T.
Ordered on 9/28/2020
refurbished garbage
10/11/2020 3:34:33 PM

This was a birthday gift. Imagine the disappointment when the computer does not even turn on. I thought being refurbished was the computer had to at least work. There was mention of a complete list of everything that was checked before it could be sold. Would the computer turning on not be at the top of the list. I would not recommend buying a refurbished laptop from newegg to anyone.

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nicholas m.
Ordered on 9/24/2020
Sent wrong item and sell ignores messages
10/3/2020 6:47:01 AM

Laptop specs were wrong, advertised as 4gb of ram only came with 2gb. Advertised as a Chromebook came with Windows, seller does not reply.

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Wayne P.
Ordered on 9/4/2020
9/21/2020 3:55:06 PM

Excellent product and service

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Ronald p.
Ordered on 9/3/2020
9/17/2020 12:17:15 PM

The only problem was that it got delivered to the wrong home. Luckily I am good friends with my neighbor so everything was ok. This was not the fault of the seller but was the fault of the shipping company. Other than that, it was what I was looking for and was delivered on time.

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k D.
Ordered on 9/1/2020
I am Happy
9/16/2020 4:03:51 AM

item arrived in great shape , is as described and works well. I will buy from Blair again.

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  • Didn't contact
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Nicholas M.
Ordered on 8/25/2020
Came in broken and dirty
9/14/2020 7:36:25 AM

Customer service is the only thing I was impressed with..That is why I’m Scoring 3

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Thomas P.
Ordered on 8/18/2020
The vendor went above and beyond
9/1/2020 6:21:43 PM

I bought a refurbished Dell computer from Blair Technologies via Newegg. Not only was the price offered by Newegg very reasonable but the vendor did an excellent job of packaging. The setup instructions that Blair Technologies provided are among the best I have ever seen. I'm very happy with this purchase.

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Gregory I.
Ordered on 8/2/2020
I got a great older gaming desktop!
8/16/2020 4:46:33 PM

Exactly what I ordered. Although I've set up a PC before, my order came with a handy set-up guide that made the process a no-brainer. Add to that a reasonably nice basic keyboard and mouse, and I am very satisfied!

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Dennys L.
Ordered on 8/3/2020
8/14/2020 3:36:06 PM

This was my first time buying on this page because I bought a CPU HP and you sent another one, so I have to return everything, because I bought monitor, video card, SSD but my surprise was you told me have to charge the restock fee, but this was only a resume because I call like 3 times and I chose the selection to call me back in Spanish and nobody call me so I spend one day trying to talk about it because all the products that I bought was for my son birthday but the surprise was I was the wrong CPU so I had to run and buy another computer. So right now I’m waiting for my refund and let see.

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A. P.
Ordered on 8/3/2020
Scratched screen, unusable
8/14/2020 9:37:51 AM

The screen came with multiple deep scratches to the display making it unusable. This was not identied in description. Computer was filthy dirty. Unsure of actual memory. Stated was a 16GB but with only Chrome OS installed there was only 1 GB of available storage. Seriously doubt it was actually a 16GB model as listed. Returned immediately. Awaiting refund.

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  • Didn't contact
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Melanie J.
Ordered on 7/30/2020
Screen issue
8/13/2020 8:35:14 AM

Could not read the screen or get past the initial setup. Returned the item but have not received a refund

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  • Didn't contact
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bruce s.
Ordered on 7/30/2020
very good a pleasure doing business with them
8/13/2020 4:42:27 AM

very professional job of packing you can tell they care

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  • Didn't contact
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Richard M.
Ordered on 7/8/2020
Good
8/11/2020 8:45:27 AM

All as expected we'll packaged and nice looking runs fine

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  • Didn't contact
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Anonymous
Ordered on 7/22/2020
Poor Customer Service
8/10/2020 6:55:50 PM

They sent an item that was not as described in the listing. Contacted them and their rep said she would get back to me before the end of the day. Never did. Followed up by calling them two more times and had to leave a message each time. No one got back to me. Finally reached out to their chat support who told me that they issued an RMA and that they would exchange it for the correct item. Asked her to confirm that it was an exchange and not simply a return, which she did. I returned the item. Then got an email stating that a refund had been issued. Emailed their customer service and I got a generic email back saying that they didn't have the item. Overall, not great with customer service nor follow through.

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Jeremy Y.
Ordered on 8/3/2020
Disgusting product
8/10/2020 4:51:12 PM

I bought a refurbished chrome book but when it arrived it was absolutely disgusting, dog hair on the screen food bits stuck in the keyboard and the screen had defects obscuring the view .... instantly returning!

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  • Didn't contact
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Robert J.
Ordered on 7/8/2020
Great condition, Excellent customer service
8/6/2020 9:27:01 AM

The refurbished computer I bought came well packaged and in near pristine condition; much better looking than I expected. When I discovered that the computer was short some ram, customer service was quick to reply. They apologized, saying it was a listing error, and sent out the appropriate kit immediately. Despite that slight mishap I would highly recommend them based on the quality of product received and the excellent customer service.

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Mr. S.
Ordered on 7/25/2020
Previous rating for Blair mistakenly titled Blair?
7/31/2020 4:51:34 PM

Indeed, this order was fulfilled by Blair. Other than busted mouse in carton, everything about the computer in order, Win 10 installed with no problem. This is for my wife and she will be pleased, especially after I add a 2T internal for her data. Another smooth transaction through Newegg.

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  • Didn't contact
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