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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We sell electronic products with great quality and price. Customer satisfaction is always our goal, do not hesitate to ask us any question.

  • Feedback
  • Returns Policy
On-Time
Delivery
90.00%
Product
Accuracy
93.77%
Customer Service
Satisfaction
87.60%
734 Ratings (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 260
Michael L.
Ordered on 12/1/2019
Awsome 2/19/2020 10:02:29 PM
I love my laptop thank you for sending this awsome laptop no complaints it runs smooth and looks sexy!!!
  • Yes
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DAVID B.
Ordered on 2/4/2020
Product as advertised, customer service was excellent! 2/19/2020 5:32:32 PM
Not only was the product exactly as advertised, but the customer service was excellent...for example, I could not figure out how to get the backlit keyboard function to turn "on", and with a simple email to DealKing received instructions! I contacted DealKing because I gave up on the "customer service" section at HP website as the model # kept coming back as "Not Found".
  • Yes
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Bradley B.
Ordered on 1/18/2020
Sketchy and Misleading 2/18/2020 6:04:19 AM
I purchased a Lenovo "S145" with 8GB RAM & SSD drive. DealKing sent me an S130 with 4GB RAM & HDD drive and then "integrated" (eyeroll) the S130 with a larger RAM and SSD. This would be satisfactory if they used words like "modified" or Integrated" S130, however there is ZERO indication of this in the product description. Then when you finally get them on the phone, they give you a very well rehearsed (clearly this has come up before) used car salesman pitch about it. Very misleading and sketchy. They did give me a full refund, but not until I got newegg involved because they weren't returning emails.
  • No
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Ryan P.
Ordered on 1/29/2020
Good laptop with only minor issues from seller 2/15/2020 5:07:46 PM
First off the laptop did turn out to be exactly as described. It did arrive a few days late however this may have been due to the strange winter weather we're having this year. There was very little bloatware (only a trial of McAffee) which I after purchasing a laptop from a different seller I really appreciate.

The only issue I had was that the laptop didn't at first appear to have a battery. I did contact the seller immediately and after a day someone from their team got back to me to tell me that the battery was internal. This was a disappointing response because a) i knew that and b) windows was telling me there was no battery present. Also it quite obvious when a laptop does not have a battery. I did write them back including some screenshots from windows to show I wasn't completely computer illiterate. Before I heard back from them again I took a chance and opened up the laptop to find that the battery was only disconnected. After plugging it in everything worked.

So then regarding the seller: I am disappointed they shipped me a laptop with the battery not connected. I am surprised this would even pass the minor bit of testing I expected from any reseller of computer hardware. Luckily I do know what I'm doing enough to open up a laptop otherwise I would have had to pay for shipping to send it back which would have really been upsetting.
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Michael C.
Ordered on 1/30/2020
Great transaction 2/13/2020 1:25:05 PM
I would purchase from this company again.
  • Yes
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  • Didn't contact
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Kathy C.
Ordered on 1/27/2020
Satisfied 2/9/2020 1:55:25 AM
Ordering was easy. Item was packaged securely, and product was everything it was described to be. My order arrived in the time promised. I'd recommend buying from this seller. :)
  • Yes
  • Yes
  • Didn't contact
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MICHAEL H.
Ordered on 1/15/2020
excellent monitor 1/31/2020 12:38:44 PM
shipped fast.
  • Yes
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Anonymous
Ordered on 1/11/2020
contented 1/28/2020 4:35:48 PM
Great mouse, great shipping, great price!
  • Yes
  • Yes
  • Didn't contact
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vladlena c.
Ordered on 1/14/2020
Never responded on time and never received item 1/23/2020 4:01:56 AM
Never received item. And seller takes too long to respond to the issues
  • No
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aaron b.
Ordered on 1/1/2020
1/18/2020 1:09:55 PM
Everything was as expected.
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Steve B.
Ordered on 1/5/2020
sweet n easy 1/17/2020 3:48:42 PM
Easy Purchase and set up thank you.
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Karen W.
Ordered on 12/31/2019
great job 1/17/2020 12:02:51 PM
very pleased with my new computer
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Alexander O.
Ordered on 1/7/2020
No issues with shipment 1/14/2020 3:02:16 PM
Ordered a nice HP PC from DealKing, and it arrived on-time with no packing or shipping issues. I'm not sure exactly where DealKing is located, but the PC actually shipped from and is warranted by Michael Electronics in Oregon.
  • Yes
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Walter G.
Ordered on 12/30/2019
Bea 1/13/2020 12:11:35 PM
I wish more companies would sell 17 in. laptops with an optic drive. Alot of people like this option!
  • Yes
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Stephen K.
Ordered on 12/27/2019
Great Seller 1/11/2020 3:54:58 AM
I have bought from newegg in the past but never from one of their market place sellers. Everything worked out fine and the laptop is exactly what I ordered and arrived a day early
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  • Didn't contact
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mohamed e.
Ordered on 12/12/2019
reliable 1/10/2020 11:11:30 PM
excellent experience
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  • Didn't contact
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Christopher B.
Ordered on 12/25/2019
Great! 1/10/2020 3:22:04 AM
Everything was seamless and as expected. The shipping took a little long but I'd chock that up to it being around the holidays and they were transparent about the date it would arrive from the beginning. Very happy. Would buy again!
  • Yes
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  • Didn't contact
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Michelle V.
Ordered on 12/24/2019
Meh 1/8/2020 4:11:32 PM
The laptop is exactly as described. My biggest issue is with the customer service/shipping. Newegg's listing said 3 day shipping. It took TWO WEEKS to get to me. I contacted customer service as soon as I saw the estimated arrival date and received a response along the lines of "Yep...too bad. Deal with it." Not an acceptable answer. In the future I'll make sure I'm ordering directly from Newegg instead of a 3rd party dealer.
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Scott B.
Ordered on 12/20/2019
DealKing 1/8/2020 4:00:07 PM
Only thing to report was delayed response from contacting the seller. Other than, item as described and arrived when promised.
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AHMED A.
Ordered on 11/29/2019
1/6/2020 1:40:12 PM
I bought from him on Black Friday, it was the worst black Friday deal ever. I regret wasting my time with him.

First of all

1- Delivery: Very late.
2- Was the Item as Seller Described? Of course not, the device was defective, it had hardware problems.
3- Was Seller's Customer Service Satisfactory? The seller agreed to resell me the device for the same price even though we procced it as a return since Newegg international shipping policy offers no eplacements on international orders. However, he changed his words.

I don't really care if he does not want my business, the market is big. However, I don't like it when people change their words.

Another point I wanted to mention was their packaging. It needs a lot of improvement.
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