For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
【About DoDo DIY's Marketplace】
1. We enjoys the advantage of sourcing fast shipment for our customers at competitive prices.
2.We supply many products including computers accessories,PC accessories,game accessories, security accessories,camera accessories,phone accessories,
car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers.
3.DoDo DIY's Marketplace is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service.
We take joy in helping the people get the outdoor gear they want and need at a great price!

【DoDo DIY's Marketplace Shipping Service】
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment.
As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 5-15 business days based on your location.
Please make sure you provide valid physical address when you check out.

【DoDo DIY's Marketplace Return Policy】
Most items are covered by a 90 day free defective replacement warranty and 120 day repair warranty.
After the package is delivered more than 30 days, there is no refund, only replacement.
We accept return or exchange within 60 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

【DoDo DIY's Marketplace Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

DoDo DIY's Marketplace Email:
tangxinhong309@163.com
Office hours: 9:00 AM-5:30 PM pacific time. Mon-Sat. Office closes on holidays.

【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Feedback
Returns Policy
583 Ratings (75% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
70.20%
Product
Accuracy
79.47%
Customer Service
Satisfaction
75.24%
Michael R.
Ordered on 8/18/2020
Never Again
10/5/2020 12:10:21 PM

Never get anything from this seller sent me a bent processor pins I send it back he never even responded to the case I had to get PayPal involved took me more than a month to get my money back STAY AWAY

  • No
  • No
  • Didn't contact
Did you find this review helpful? 
Zachary S.
Ordered on 9/15/2020
Great Deal!
9/29/2020 8:01:29 PM

Impeccable customer service, ensured I had the right CPU. Amazing deal. Thank you very much!!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Bryan L.
Ordered on 8/4/2020
9/9/2020 10:09:01 PM

Placed an order in July and still waiting for delivery in September. Not reliable and very poor response from my enquiries.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 8/3/2020
#495586493
8/31/2020 2:47:26 AM

Item ordered nearly a month ago, no shipping details or eta was ever sent. Queried why i had not received any shipping info and to my suprise received a cancellation mail back. Totally bemused i sent another mail stating i wanted delivery details not cancellation, then received RMA return details for an item i have not even received. Service was very poor, information sent was confusing, at no point did i have a clue whether part was coming or not. Have received a refund so only good thing to come out of this experience.

  • No
  • No
  • No
0 out of 1 people found this review helpful. Did you? 
Ken H.
Ordered on 7/30/2020
They got me what I wanted
8/27/2020 6:01:13 PM

No problems at all.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anthony B.
Ordered on 5/31/2020
6/26/2020 10:57:13 PM

contacted me by e-mail to verify order and if I needed anything else. They told me there was a covid-19 delay in shipping 2 to 4 weeks. I told them go ahead- and I had the part in 6 days. Outstanding service and product -- I would Highly Recommend.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Dawn S.
Ordered on 5/15/2020
motherboard
6/16/2020 6:12:48 PM

Seller contacted me shortly after I placed this order to make sure I had the right motherboard for my processor. Ended up selling me a different one for the same price because I had chosen the wrong one. I got my delivery in 7 days from China to USA. Amazing! They are very fast and knowledgeable.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Soren I.
Ordered on 6/2/2020
Surprisingly excellent experience!
6/9/2020 10:32:21 PM

Despite the concerning amount of negative reviews for some products, I had a very good experience with this seller. My motherboard came on time, came with what was described, and worked perfectly. The packaging was very well done, with padding for the back of the board and bubble wrap that was perfect for the box it was in. It actually was a week ahead of schedule, so I'm very pleased that I got my part early and was able to put it in as soon as possible. The prices were fair and the shipping was fantastic. The customer support was also very responsive and polite, which is uncommon nowadays.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Coty T.
Ordered on 4/24/2020
Perfect Experience
5/21/2020 10:21:18 AM

The seller was friendly and made sure i had a compatible Motherboard before processing my order. DoDo also carries Harder to find AMD processors which i could not find in the USA. The ship time was unusually fast, i think it was 8 days whereas most things i order take 15-30days from china. The Chip was packaged nicely, had no defects and is running perfectly. Overall i will be using this seller again and would recommend this seller to anyone.

  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you? 
Allison N.
Ordered on 4/14/2020
5/13/2020 7:55:38 PM

Do not use. 0/10. cancelled order after 3 weeks.

  • No
  • No
  • No
1 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 4/13/2020
Product works perfectly fine, seller however not so much.
5/10/2020 9:29:25 AM

Ordered this processor as part of a rebuild for my PC that was passing 6 years old and had been having some issues for awhile. Ordered the motherboard from another seller due to availability and upon completing my order for the CPU on here spent the next day-day and a half roughly arguing with the seller over email. They were trying to debate my need for the CPU and diagnose my unit without me even giving them any information about it. Despite me making it clear I understand what I'm doing the seller persisted pushing his opinion until I made it clear that I bought his product and I only need him to send it as it was already paid for. Finally after all the time that had passed the seller initiated the shipping process. No issues with install although unfortunately the CPU did not come with any thermal paste as advertised. Thankfully I have more than enough. And initial boot as well as bench-marking has exceeded expectations. Product is worth a 5/7 rating. The seller's emails and withholding of product for a couple days brings the rating down to 1.

  • Yes
  • Yes
  • No
1 out of 2 people found this review helpful. Did you? 
Jeremy J.
Ordered on 4/17/2020
great seller/shipment was fast for coming from over seas
5/6/2020 11:01:28 AM

ordered the wrong part for pc ...they contacted me and made sure i was ordering the correct part...glad they did because what i had ordered would have been incorrect for my mother board...thanks for going beyond your duties as a seller.

  • Yes
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  • Yes
1 out of 2 people found this review helpful. Did you? 
Michael D.
Ordered on 3/29/2020
Lousey business practices
5/6/2020 8:21:39 AM

I wasn't given sufficient warning about the amount of time it would take for the shipment to arrive. I needed the CPU to make a repair on my computer and I couldn't wait the amount of time that it would take for China to get the parts to me. I got it fixed two weeks before the part came, Now I'm having difficulties trying to get a replacement shipping label so I can return it. Customer service stinks!

  • No
  • No
  • No
1 out of 2 people found this review helpful. Did you? 
Sean E.
Ordered on 4/4/2020
5/4/2020 1:27:43 PM

The item wasn't in the condition as described so they sent me a different one and that one didn't work.

DoDo DIY Response:
You ordered MSI P67A-GD65, because MSI's P67A-GD65 is not in good condition, we asked for your consent before shipping, and sent you a more expensive ASUS TUF SABERTOOTH P67 to you, after you received it, tell us the motherboard There is a defect, you returned the motherboard, but the motherboard you returned is not ours, there is no dust cover for the motherboard, and there is no warranty label.
  • Yes
  • No
  • Yes
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 4/6/2020
Don't order from China..!
5/4/2020 7:07:20 AM

If your order comes from China, you'll never get. Don't waste your time.

  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
george t.
Ordered on 4/3/2020
AMD/Intel cpus not delivered from china
4/30/2020 4:10:33 AM

My Intel and AMD CPU were not delivered and it is over a month now. I want my money back.

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Earnest B.
Ordered on 4/3/2020
evidently likes lying about shipment origin,then tries to add his own shipping times to articles!!!What a crock!!
4/28/2020 6:54:22 AM

Still have not received order after 26 days,now seller wants to add another 30 days to delivery time!!!

DoDo DIY Response:
Sorry, because of COVID-19, the delay was 20 days.
  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Jeffery H.
Ordered on 3/25/2020
Good honest company
4/24/2020 10:40:40 PM

These guys are great. I purchased a motherboard from them. They followed up with me to ensure that I bought the right board for the CPU I had, which unfortunately, I had not. They found me a board that would match up, and did it at no extra charge. (I know I got lucky there!) would gladly buy from them and recommend people to trust them to give excellent service. Thank you!!!

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Anonymous
Ordered on 3/29/2020
4/24/2020 10:29:51 AM

Still haven’t received my product I ordered it almost 2 months ago

DoDo DIY Response:
Sorry, because COVID-19 was delayed by 20 days (ordered on March 29, delivered successfully on May 4).
  • No
  • Yes
  • Yes
2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 4/1/2020
Used Mobo in perfect shape.
4/16/2020 9:23:56 AM

Socket am3+ motherboard, works fine. A nice touch: it came with the latest BIOS (something even newer than what I could get from the ASUS website. The RAM slots are a bit close to the CPU socket and to the top, which prevented me from locating my water cooler's radiator at the top, I had to mount it in the back exhaust fan posiion.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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