For nearly 21 years, the owners and employees of EOL Tech, Inc., have worked in the computer hardware sales. We specializes in providing "End of Life" products to system integrator's, OEM excess market, and corporate accounts.
Because of our specialties in 'End of Life' products, the warranty is cover by us and not the manufacturer although at times there will be some products that will still have factory warranty left on them - a few years or a few months.
If you as a customer is not satisfied with the above mention warranty offer, we will get the item(s) back within 30 days for a full refund.
EOL Tech, Inc., do very well in sourcing the below listings -- computer hardware in the Mass Storage for our clients:-
1.8 inch hard drives,
2.5 inch hard drives,
3.5 inch hard drives,
SCSI hard drives,
SATA hard drives,
IDE hard drives, and
SSD hard drives.
We also do Computer networking & IT market in these:-
Interface cards, and
No questions asked. Return item at anytime with in the 60 Days for a replacement or with in the 30 Days for a Refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.