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Whether you’re in need of a Wi-Fi programmable or premium touchscreen thermostat, Emerson thermostats by White-Rodgers is one of the industry leaders in innovating thermostat function and design. Visit sensicomfort.com/support for around-the-clock access to support articles, instructional downloads and comprehensive support videos. Our highly-trained Sensi Support Team is available seven days a week at support@sensicomfort.com or +1(888) 605-7131.

  • Feedback
  • Returns Policy
On-Time
Delivery
96.15%
Product
Accuracy
98.72%
Customer Service
Satisfaction
97.50%
212 Ratings (92% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 35
Dennis G.
Ordered on 6/19/2019
7/12/2019 6:43:05 PM
Thanks for sending me this item before I left town. The timing was perfect.
  • Yes
  • Yes
  • Yes
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Eileen R.
Ordered on 5/20/2019
Emerson Thermo 6/6/2019 9:27:09 AM
Got this for my second home so I can control the temp on my phone. Will install it in July.
  • Yes
  • Yes
  • Didn't contact
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Erik C.
Ordered on 5/20/2019
Very nice thermostat 6/6/2019 8:06:48 AM
When you download the app go thru the trial setup, I did not and they did take me thru all the steps I thought I had to do before I started the install procedure. They also suggested taking a photo of the old wiring, oops I missed that, but it did work out.
  • Yes
  • Yes
  • Didn't contact
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JOSEPH B.
Ordered on 5/20/2019
Great WIFI Thermostat 6/6/2019 7:03:14 AM
I purchased two of these to install in our house (one upstairs and one downstairs). The installation was easy and straightforward for any DIY person. Physically installing it only took about 10 minutes and then a few more minutes setting it up on the app. Great product without all of the expense of the Nest or Ecobee thermostats. You can install this thermostat with or without a "C" wire. It comes with batteries in case you don't have a "C" wire for power. I imagine it would eat through batteries, but I don't know. If you don't have a "C" wire, you can always buy the accessory power adapter to power the unit instead of using batteries. I would recommend this product to anyone who wants a WIFI thermostat.

The only thing I do not like about these units is how they physically snap to the base plate mounted on the wall. The thermostat snaps in place at all 4 corners, but mine do not snap on both sides for a secure/tight fit. They are connected and working, but this needs to be fixed. When I look at the side of the thermostat you can see where it's not completely flush with the base plate.
  • Yes
  • Yes
  • Didn't contact
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Dennis B.
Ordered on 5/20/2019
Very Pleased 6/5/2019 6:59:09 AM
My first venture into a smart device and so far I'm very pleased.
  • Yes
  • Yes
  • Didn't contact
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Angelia S.
Ordered on 5/8/2019
the product came without packaging or warranty or any paperwork 5/23/2019 2:53:40 PM
customer service replaced the item, but still no packaging or paperwork?
  • No
  • No
  • No
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Edward A.
Ordered on 9/24/2018
Temp from afar 10/9/2018 10:33:12 AM
Really nice setting temperature before I get home. Not only that, I can set it when I have left and have forgotten to set it.
  • Yes
  • Yes
  • Didn't contact
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Joseph D.
Ordered on 8/19/2018
Nice, but not for everyone 9/14/2018 7:43:54 AM
Good news, bad news. This thermostat will not work with every system. Spent over 3 hours with tech support. Had a HVAC contractor come to the house and still no luck. Went back to a $45 thermostat and everything works fine.
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Jeffery T.
Ordered on 5/24/2018
Easy Wi-Fi thermostat 6/12/2018 6:19:57 AM
I have three of these units and they are performing wonderfully! I can access them from anywhere and I also can use Alexa to communicate to them. I also enjoy scheduling cooling and heating times using the app which is simple and straightforward to use. Installation was a breeze.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 3/4/2018
Tops4me 4/8/2018 7:59:29 AM
Recommend. Great Seller. Will B a return Customer
  • Yes
  • Yes
  • Didn't contact
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John C.
Ordered on 11/19/2017
Great Experience 1/13/2018 10:13:30 AM
I now have 3 Sensi thermostats (for myself and family) and love them. Simple setup and simple to use. Programming schedules is a breeze.
  • Yes
  • Yes
  • Didn't contact
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Daniel S.
Ordered on 11/21/2017
1/7/2018 5:16:56 PM
Does exactly what it was purchased for at a very reasonable price.
  • Yes
  • Yes
  • Didn't contact
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Mary D.
Ordered on 11/17/2017
Excellent transaction 1/2/2018 6:20:34 AM
Once we got it set up, it works great! It was a little more difficult to set up than I thought it would be, but wasn't too difficult, probably more operator malfunction. In any case we love it, well worth the price.
  • Yes
  • Yes
  • Didn't contact
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Bradley S.
Ordered on 12/11/2017
Emerson Sensi: An easy to install smart thermostat 12/28/2017 8:32:32 PM
Quick ship. Item as described. Easy to install with great directions. Company has actual people answering the phone for customer service.
  • Yes
  • Yes
  • Yes
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JC K.
Ordered on 12/6/2017
Conservation of energy 12/22/2017 8:44:30 AM
Even thou my local power supplier does not rebate this thermostat, great value and convenience.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/17/2017
WorksGreat 12/6/2017 5:22:14 AM
This is my second one they both work as advertised
  • Yes
  • Yes
  • Didn't contact
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CASSANDRA W.
Ordered on 11/17/2017
Delivered as described! 12/6/2017 4:24:44 AM
The item was securely packaged and arrived on time. The sensor was easy to install and works as described. For me, this was a good purchase!
  • Yes
  • Yes
  • Didn't contact
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MOHAMMED F.
Ordered on 11/6/2017
Good buy 11/21/2017 12:42:51 PM
Long Time for delivery. The other big online company much faster.
  • No
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you?
Mary L.
Ordered on 11/3/2017
Nice Thermostat but did not work. 11/21/2017 8:31:58 AM
I really liked the look of this thermostat and read all the reviews. Unfortunately, despite what other reviews said, it did not work with my existing wires. I had to purchase something else. Read all information before purchasing if you do not have the c-wire, this does not run on battery so you have to have a power source nearby to connect to.
  • Yes
  • Yes
  • Yes
1 out of 1 people found this review helpful. Did you?
Thomas S.
Ordered on 10/27/2017
Shipping took almost a week to receive product 11/14/2017 2:05:57 PM
Good deal for the price plus a $20 newegg card. The wireless is a little hit and miss at times, but overall it does what it's supposed to do.
  • Yes
  • Yes
  • Didn't contact
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