FIERCECOOL is a retailer of quality consumer electronics and computer equipment since 2009.

We are distinguished from our competition in three key ways:

1) We provide exceptionally fast delivery times; most orders placed before 3:00PM EST ship that same day.
2) Tracking information is provided on every order; you will never be charged before your order is issued a tracking number.
3) A no-questions asked, hassle-free returns policy backed by superior customer service.

CONTACT US FOR LARGE QUANTITY ORDER. PRICE WILL BE AMAZING.

Feedback
Returns Policy
91 Ratings (36% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
35.16%
Product
Accuracy
46.15%
Customer Service
Satisfaction
48.89%
Reginald T.
Ordered on 9/17/2020
I never talked to anyone.
10/14/2020 12:41:07 PM

The speakers worked like a charm ,however it took forever for them to get here.

  • No
  • Yes
  • Didn't contact
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Lamenthia W.
Ordered on 9/17/2020
Canceled my order after i inquired as to where it was
10/14/2020 11:02:26 AM

I inquired about an order that was made in mid sept. Without any reply from them, they abruptly canceled my order. Bad customer interface much less service.

  • No
  • No
  • No
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John M.
Ordered on 9/14/2020
No seller warning
10/12/2020 5:44:39 PM

There was no warning of seller was from China. If I knew I wouldn't still be waiting.

  • No
  • No
  • Didn't contact
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Anonymous
Ordered on 9/12/2020
Terrible
9/22/2020 5:34:54 PM

It’s been 2 weeks and still haven’t gotten nothing was supposed to come in 2 days

  • No
  • No
  • Didn't contact
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C H.
Ordered on 7/31/2020
Order never arrived
8/17/2020 9:23:20 AM

I emailed the seller to find out where my order was or what stage it was in processing. Seller cancelled my order. Granted they refunded me but that’s not what I was reaching out to them for. Really needed this webcam for my son

  • No
  • Yes
  • No
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Da Z.
Ordered on 7/11/2020
7/28/2020 10:02:50 AM

U ask my feedback when I not received the item for two weeks? You guys are the worst website I have shopping with!!!!!

  • No
  • No
  • Didn't contact
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Melanie M.
Ordered on 4/21/2020
Not happy with masks. Not what I ordered
5/12/2020 6:52:46 PM

I ordered a multi color masks and received plain blue masks. Not happy at all. Waste of money.

  • No
  • No
  • No
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Juliana W.
Ordered on 4/24/2020
5/11/2020 5:53:22 AM

When I bought this item, it didn’t say that it was coming from China. I would’ve never bought it if I knew it was coming from China.

  • No
  • No
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Brandon B.
Ordered on 4/17/2020
Unreliable
5/4/2020 9:43:05 AM

Item never arrived.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/4/2020
Should keep inventory in US
4/29/2020 5:13:25 PM

This item shipped from China, so it took longer than expected to get here. I ordered two items on April 4. I chose standard shipping, as I did not need either item right away. The first item was delivered April 11, and I was OK with that. The second item, from FierceCool, didn't arrive until today. I'm not accustomed to ordering items that ship from China, so I wasn't prepared for it to take more than three weeks to get here. I was expecting two weeks, which was the estimate. Had they estimated three or even four weeks for delivery, I wouldn't have knocked off an egg.

  • No
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Corey D.
Ordered on 4/2/2020
Never sent
4/17/2020 7:45:58 AM

This item was never shipped can’t get any updates from the seller. I am contesting the charge with my bank.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Jason S.
Ordered on 2/14/2020
3/15/2020 3:50:59 PM

I tried to order the fan twice and at two different price points and nether one showed up. I ended up requested a refund.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/29/2019
bad
1/27/2020 5:14:50 PM

no comments. It all will be negative anyway so there is no point to state more than above

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Sandra S.
Ordered on 12/5/2019
Never delivered
1/20/2020 5:59:27 PM

Never received item at all

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Jeff C.
Ordered on 12/18/2019
Don't Have Yet
1/19/2020 12:19:54 AM

Well very difficult to review something I do not have even though I ordered it over a month ago.....

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Jonathan M.
Ordered on 12/10/2019
slow shipping
1/10/2020 11:08:19 AM

took over a month to get it

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Douglas T.
Ordered on 12/11/2019
Hard Disk Drive SSD Adapter
1/10/2020 9:12:40 AM

Good product, works well with Cleverbridge copying OS to SSD

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
Anthony A.
Ordered on 12/2/2019
Extremely poor service
1/10/2020 4:43:21 AM

No, I will never reccommend this seller to anyone

  • No
  • Yes
  • No
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BEN J.
Ordered on 7/7/2019
Just don't
1/6/2020 1:40:37 PM

Shipping estimates wildly exaggerated (it takes forever no matter what they say), no response to communication. Worst. Seller. Ever.

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Casandra C.
Ordered on 12/8/2019
Never Sent Order
1/6/2020 8:35:51 AM

I wish I had read the other reviews of this seller. After nearly two weeks, my order hadn't been sent yet. I recieved a full refund, then purchased from the Big A store with no problems. New Egg has gotten worse over the years. They don't do enough to control the quality of their sellers. Won't use New Egg in the future for anything I could get anywhere else.

  • No
  • No
  • Yes
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