Solutions for Everyday Living™

Since 1994, IRIS USA has become a trusted name in innovative home essentials. From revolutionary clear plastic storage boxes (unheard of at the time) to our latest foray into home electronics, IRIS USA continues to develop products that bring organization, comfort, and convenience to everyday living.

Our focus on continual innovation has allowed IRIS USA to offer an extensive product-line in a wide array of categories: storage & organization, craft & hobby, home, office, pet, and now, small appliances.

As a leading manufacturer worldwide, IRIS USA products can be found at almost any retailer, including home and hardware centers, warehouse clubs, supermarkets, online retailers, and specialty stores. You may very well have IRIS USA products at work, in your home, or office right now!

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Returns Policy
16 Ratings (69% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

4 egg
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3 egg
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2 egg
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On-Time
Delivery
87.50%
Product
Accuracy
75.00%
Customer Service
Satisfaction
66.67%
Anonymous
Ordered on 8/12/2020
Great Fan
8/28/2020 12:57:23 PM

The Fan I purchased is very quiet and comes with a remote.

  • Yes
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  • Didn't contact
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James M.
Ordered on 7/20/2020
Trash
8/3/2020 9:43:56 AM

I would not recommend this seller. Only received half of my tv stand and did not respond to my email asking for the rest or my money back.

  • No
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Ka S.
Ordered on 5/22/2020
Do not buy from Iris. False advertising to get your money
7/5/2020 12:07:43 AM

I have purchased 6 boxes from Iris. However I only received 1 box. Newegg also confirmed the posting said it should come with 6 boxes. I emailed the seller immediately and did not get any response for 10 days. I understood it is pandemic and I tried to be understanding and patiently waited. When they finally responded back, they simply just said it was only for one box and did not offer any resolution or explanation of the situation. I emailed them back with a screenshot to prove I have purchased 6 boxes. Again no response for almost 2 weeks. New eggs had to open an investigation for me because this seller seemed to have violated their policy. They unfortunately did not get any response from them neither. Finally Iris responded back to me again with the exact same canned response that it was for one box. Absolutely bad customer service for such a big company. Wasted a lot of my time and did not even offer my to return the product. I have to file a claim with newegg to return this. If you think you can call them? You are wrong. They always say they are busy and ask you to leave a message but the vm is full. Absolutely the worse customer service ever. Don’t waste your time buy from someone else.

  • Yes
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Karen S.
Ordered on 10/31/2019
11/14/2019 6:43:04 AM

I got what I was looking for. My dog house arrived in time before the weather got bad. My dog is happy and so am I. Thank you.

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 10/28/2019
11/13/2019 12:48:54 PM

Great product and very well priced!!!

  • Yes
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Anonymous
Ordered on 9/2/2019
First time user
9/21/2019 11:12:33 AM

I was leery ordering for the first time, but am very happy with my Newegg experience. I found the shelf at several other sites, but all were more expensive and charged shipping. Everything arrived in good condition and earlier than expected. I will order from Newegg again.

  • Yes
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Ronald J.
Ordered on 7/25/2019
Good fan, good price
8/9/2019 7:25:27 PM

Enjoying fan, whisper quiet at lowest speed, delivery in a bit over a week, good price on item shipped by manufacturer

  • Yes
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  • Yes
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Anonymous
Ordered on 6/17/2019
Fast shipping
7/17/2019 1:18:13 PM

I would recommend this seller to others. Seller shipped item the same day it was delivered.

  • Yes
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  • Didn't contact
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KENJI T.
Ordered on 6/17/2019
Excellent transaction
7/17/2019 1:14:27 PM

My order shipped fast and delivered promptly.

  • Yes
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  • Yes
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