Our warehouse and headquarter are located in Englishtown, NJ. We stock our website with great products and best deals. We own 99.9% of inventory and fulfill most of the orders on the same day. Our company has over 30 years of hands-on experience in Computer and Consumer Electronics industry. We understand that our customers are concerned with best prices and quality of products, so we use our direct contracts with manufacturers, buying power and experience to get best deals. Our high-tech website combined with Advanced Inventory System and best staff provides superior shopping experience, rapid delivery and top-notch customer service.

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Returns Policy
442 Ratings (83% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
94.44%
Product
Accuracy
85.00%
Customer Service
Satisfaction
86.47%
Eric B.
Ordered on 8/11/2020
8/25/2020 1:14:42 PM

Item as expected, no issues.

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Anonymous
Ordered on 7/17/2020
So far so good
7/31/2020 6:43:57 PM

Had an issue with the item, but the process of return through Newegg has been very easy.

  • Yes
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Daniel Z.
Ordered on 7/13/2020
Not like new
7/28/2020 8:36:08 AM

Had to re-attach heatsink, when item arrived I could not place the m.2 drive correctly in my motherboard due to the heatsink not being attached correctly. Drive works correctly. But it was not “like new”.

  • Yes
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  • Didn't contact
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CHRISTOPHER L.
Ordered on 7/24/2020
Monitor is exactly as described
7/27/2020 12:02:55 PM

I recommend this seller - the monitor arrived very quickly (2 days, although it shipped from about an hour away, so...). It came with tons of wires, everything you could possibly need for all the included monitor functionality. The only issue I had was that the power cable wasn't the right wattage, and the seller replied very quickly and offered a partial refund so I could buy a replacement myself. This type of thing is expected with refurbished (dead batteries, etc) so no worries. I also had a spare so didn't lose any time using it. Will definitely buy from again in the future.

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gregory s.
Ordered on 7/9/2020
No drama
7/24/2020 7:04:01 AM

Memory module was identical to the stock one in my Dell laptop. Price was competitive, and the gear was on my door in two days.

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Aaron S.
Ordered on 7/7/2020
Overall impressed.
7/22/2020 4:36:43 PM

The item arrived on the day it was supposed to, it was exactly as described. The Item Worked upon arrival and was nicely packaged including a few extra power connectors And display adapters.

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  • Didn't contact
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Ashley G.
Ordered on 7/5/2020
Fast shipping!
7/20/2020 3:41:48 PM

Fast shipping! Love my product!

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Stephen J.
Ordered on 6/27/2020
Very honest
7/14/2020 6:32:53 PM

I have no idea if it is all they say it is, I'm not an expert and not very knowladgeable about these screens, But so far doing great

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  • Didn't contact
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Amanda E.
Ordered on 6/28/2020
Pleasant surprise!
7/3/2020 5:14:35 AM

Was not expecting much because the computer I bought was SUCH a great price but I am honestly impressed. The seller sent the item SUPER fast and the computer is in even better shape than I was expecting based on the listing. Also, I had reached out to the seller and they were quite prompt in their response to me. Thank you guys! Kudos!

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rochelle d.
Ordered on 6/11/2020
24" ViewSonic Monitors
6/26/2020 12:08:09 PM

Delivered in a timely manner. Happy with the purchase.

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  • Didn't contact
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william a.
Ordered on 5/26/2020
APC external battery pack SMX 48
6/13/2020 1:47:30 PM

The documentation from APC did not show me, IMHO, all the detail for the battery pack; e.g., the two opposing wires on one side, which side was front or rear (made for difficult talk with support rep at APC, lack of any meters/gauges on the pack to tell its current status as the SMX1500 backups show.

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  • Didn't contact
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Ted G.
Ordered on 5/27/2020
Somewhat disappointed in the quality of the product
6/10/2020 2:59:04 PM

Newegg did a great job with the ordering and deliver but the keyboard itself is a bit disappointing. It looks just like an Apple keyboard but you can tell it is not the same quality. I have had it for less than a month and the letters on some of the keys are starting to fade and a few of the function keys are not equally seated on the keyboard....some stick up a bit. I also seem to get quite a few double strikes....like getting two "l"s when you only wanted one...did not have this issue with my wireless keyboard from Apple. On the whole, I like the wired keyboard because waking the computer is faster. Hope that when I get a bit more used to the keyboard the double strikes will stop and pray that the letters don't totally fade.

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Anonymous
Ordered on 5/12/2020
5/27/2020 12:47:51 PM

Sent me half of what I ordered, refused to take responsibility for their mistake. Took almost 4 days for someone to get back to me after my initial inquiry (promised 1-2 business days and I waited 3 plus 2 weekend days) and have been denied getting what was never sent to me in the first place.

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John B.
Ordered on 5/8/2020
Do Your Research Before You Buy
5/26/2020 4:25:19 AM

I thought I was purchasing an item that I had purchased previously but when it arrived it was not the same. I had not done my research and the specifications had changed. Correcting my mistake and returning it was not a valid option, so I have kept the item. No problem with the seller, especially the shipping and delivery were quick and fast.

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  • Didn't contact
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Anonymous
Ordered on 5/15/2020
5/19/2020 6:17:54 PM

Own has not been installed yet, but it came in good times and is exactly what was ordered. Good experience.

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  • Didn't contact
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Thomas B.
Ordered on 4/22/2020
Fast, great product, good price!
5/6/2020 2:20:51 PM

Newegg sends too many email, but otherwise is awesome!

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David G.
Ordered on 4/17/2020
Great Experience with this seller
5/4/2020 3:15:52 PM

This item was delivered on schedule with no problems.

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  • Didn't contact
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Walter I.
Ordered on 2/17/2020
Very bad. Product wasn’t programmed to work I called and they had no idea how to program it. To me to call the manufacturer of the product I did and they said they couldn’t help me to call the person
4/16/2020 11:42:18 PM

Very bad. Product wasn’t programmed to work I called and they had no idea how to program it. Told me to call the manufacturer of the product I did and they said they couldn’t help me because I didn’t buy it from them. They said to call the company that sold it to me I called back and was told well WHAT DO YOU WANT ME TO DO ABOUT IT! I said I order the product because I need it to run credit cards in my business. I was hung up on and they wouldn’t return messages I had to get new egg involved to get my credit which took two weeks! I wouldn’t have ordered it if I knew new egg was subcontracting another company for the sale! I lost a lot of money not being able to take credit cards for that amount of time!!! I ordered from another company had it in two days and works great! You might want to reconsider using this company!!!

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Stephen S.
Ordered on 3/30/2020
Great service
4/15/2020 7:47:24 AM

Came fast and was exactly what it was supposed to be.

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  • Didn't contact
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Anonymous
Ordered on 3/13/2020
This was used?
3/27/2020 2:35:59 PM

I thought I was buying new, not used. This showed up in original plastic clamshell, no box. That, with accessories were wrapped in a mailer. It seems to have come with everything, and so far it is working. I needed something quick so I could not afford to return it. I also feel like Newegg should have recommended the newer version of this product, in case that was more desirable. Lesson learned.

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  • Didn't contact
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