Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
93.95%
Product
Accuracy
94.21%
Customer Service
Satisfaction
89.55%
1,038 Ratings (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 207
yongjin k.
Ordered on 4/8/2020
thanks official seller 4/21/2020 5:42:57 AM
nice product long battery running time
JBL Official Store Response:
Dear Yongjin,

Thank you for taking the time to rate your experience shopping on our online market place store. We are pleased to know you have received a quality product with great enthusiasm. Thank you for the high marks. This is greatly appreciated.


Best Regards,
The JBL Store
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Harold R.
Ordered on 4/7/2020
Great Deal on JBL E25BT headset! 4/18/2020 8:27:22 AM
Fast Delivery and no issues with the order.
JBL Official Store Response:
Hello Harold,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.


Best Regards,
The JBL Store
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Eric H.
Ordered on 4/7/2020
Impressive 4/18/2020 12:17:55 AM
Light, comfortable with good sound an long battery life. Connected seamlessly to all devices I've paired it with.
JBL Official Store Response:
Dear Eric,

Thank you for taking the time to rate your experience shopping on our online market place store. We are pleased to know you have received a quality product with great enthusiasm. Thank you for the high marks. This is greatly appreciated.


Best Regards,
The JBL Store
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Robert C.
Ordered on 4/7/2020
Very good 4/17/2020 3:09:10 PM
Received them, unpacked and charged. paired them to my TV - they work perfect and their range is throughout the house.
JBL Official Store Response:
Dear Robert,

Thank you for taking the time to rate your experience shopping on our online market place store. We are pleased to know you have received a quality product with great enthusiasm. Thank you for the high marks. This is greatly appreciated.


Best Regards,
The JBL Store
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
John D.
Ordered on 4/7/2020
Item exactly as shown 4/17/2020 1:49:10 PM
Great price. Free shipping. Battery life longer than expected. Secure while exercising.
JBL Official Store Response:
Hello John,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Store
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
GIL P.
Ordered on 4/7/2020
Great Product From A Respected Brand 4/17/2020 12:50:19 PM
I've been buying JBL products since the 80's and the brand never let's me down. Great sound and exactly what I wanted at a reasonable price.
JBL Official Store Response:
Dear Gil,

Thank you for taking the time to rate your experience shopping on our online market place store. We are pleased to know you have received a quality product with great enthusiasm. Thank you for the high marks. This is greatly appreciated.
Please let us know how we can get to 5 eggs! :)

Best Regards,
The JBL Store
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 4/3/2020
4/16/2020 11:17:59 AM
I would recommend this seller
JBL Official Store Response:
Dear Valued Customer,

Thank you for taking the time to rate your experience shopping on our online market place store. We are pleased to know you have received a quality product with great enthusiasm. Thank you for the high marks. This is greatly appreciated.

Best Regards,
The JBL Store
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Douglass G.
Ordered on 4/3/2020
4/15/2020 8:53:16 PM
Great head phones, they sound nice, battery lasts, it was easy to pair and it makes a cool sound when it turns on
JBL Official Store Response:
Hello Douglass,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Darryl S.
Ordered on 4/3/2020
4/15/2020 4:29:29 PM
I would highly recommend!
JBL Official Store Response:
Hello Darryl,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Ronald J.
Ordered on 4/2/2020
Great sound and comfortable 4/15/2020 8:59:20 AM
JBL has always done well and these are no exception to that rule. Great sound and comfortable. The clip is not the same quality as the earbuds but...... I definitely recommend them!
JBL Official Store Response:
Hello Ronald,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Frank B.
Ordered on 4/2/2020
Just what advertised 4/15/2020 8:03:28 AM
great price great quality
JBL Official Store Response:
Hello Frank,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Justin O.
Ordered on 3/31/2020
Impulse Buy gone right 4/14/2020 6:13:32 AM
I grabbed a pair of JBL E25BT headphones for a good deal. I can't say everyone will have the same experience as me, but these shipped so quickly, I was somewhat baffled how they could get them to me so fast. I was up and running in no time. Works for me!
JBL Official Store Response:
Hello Justin,

Hello Justin,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Louis J.
Ordered on 3/31/2020
Great 4/13/2020 8:12:06 AM
JBL very fast shipping excellent value very good headphones
JBL Official Store Response:
Hello Louis,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Michael E.
Ordered on 3/31/2020
Item looks and performs like new 4/13/2020 7:36:30 AM
Great product
JBL Official Store Response:
Hello Michael,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
rajendran d.
Ordered on 3/31/2020
Once product 4/11/2020 3:25:47 PM
Working great..
JBL Official Store Response:
Hello Rajendran,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Julia D.
Ordered on 3/31/2020
Shipped Fast 4/11/2020 5:10:54 AM
Received item within 3 days of order.
JBL Official Store Response:
Hello Julia,

We appreciate you taking the time to rate our online marketplace store. Our goal is to provide exceptional products and support services. This information is used for improving on processes and procedures of current and future products. Positive feedback is always reassuring to the integrity of the marketplaces. Thank you for the high marks. We are pleased to know you have received a quality product with great enthusiasm. This is what we take pleasure with, serving our customers.

Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Jessica G.
Ordered on 1/23/2020
Better than expected 2/6/2020 1:29:38 AM
It’s been almost three weeks now and I still haven’t had to charge them from what charge they had straight out of the box. The sound is clear and there is no issue with Bluetooth connection whatsoever. I love them! It could use a little more bass from what it has but other than that I can say I’ve found what I was looking for.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Josh l.
Ordered on 12/27/2019
Sound bar is awesome 1/10/2020 5:40:47 AM
Only the second sound bar I have ever had both are JBL and I'm not disappointed love both of them. Sub hits good but not over done. I would recommend this thing to anyone. This sound bar is 40" long.
JBL Official Store Response:
Hello Josh,

We appreciate you taking the time to provide your valuable feedback. We are so happy to hear that you are satisfied with our product and look forward to your future business. We want to wish you a Happy New Year !


Best Regards,
The JBL Team
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Paul J.
Ordered on 9/1/2019
Refurb means reboxed and shipped 10/22/2019 7:52:37 PM
The headphones I received smelled like body spray and gave me a rash on my neck. Apparenlty they were used at a gym JUST before they were returned last. Pity i waited so long to open the box, now i'm stuck with them.
JBL Official Store Response:
Hello Paul,

We sincerely apologize for the product you received in this manner. You are able to return for refund using RA #61507570. I will mail you a prepaid UPS label and you can send this back for a refund. We value your business and would like to keep you as a customer.

We thank you for reaching out to us regarding this order and hope to resolve this issue for you as soon as possible.

Should you require further assistance, please contact our support center at:

https://support.jbl.com/us/en



Best Regards,
The Harman Team
  • Yes
  • No
  • No
Did you find this review helpful?
Kenneth S.
Ordered on 8/31/2019
Not Happy 10/8/2019 9:59:57 PM
I ordered 2 of these headsets. One was fine the other defective. I tried to contact the sell several times about getting a replacement but never received a response. Now too much time has passed and I'm ineligible for a return. Won't be buying from this sell again.
JBL Official Store Response:
Thank you for contacting Harman regarding your order. We sincerely apologize for any and all inconvenience. I show you have an open RA #61477739 for item #UAJBLNBGRY-Z quantity 1. You may still return this item for a refund. If you need a shipping label, we can send you one. We value your feedback and would like to resolve this issue for you with a better customer experience. You may contact our support center at: JBL: 800-336-4525 or https://support.jbl.com. We look forward to hearing from you and assisting you with your order.


Best Regards,
The Harman Team
  • Yes
  • Yes
  • No
Did you find this review helpful?
of 11
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.