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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Jiujiang xinzhicheng shangmao Co.,Ltd.founded in 2016, it is mainly engaged in the production, processing and sales of electronic products. The products are mainly exported to Europe and the Americas. The annual sales volume is 100 million US dollars. The current employment is 500 people. The company address in china.

  • Feedback
  • Returns Policy
On-Time
Delivery
50.00%
Product
Accuracy
63.89%
Customer Service
Satisfaction
65.71%
72 Ratings (58% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 43
William S.
Ordered on 7/20/2020
Went Great! 8/5/2020 8:56:06 AM
Great seller.
  • Yes
  • Yes
  • Didn't contact
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Paul G.
Ordered on 7/16/2020
Good headset 8/1/2020 11:04:04 AM
has Usb plug So make sure have enough ports
  • Yes
  • Yes
  • Didn't contact
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Robert O.
Ordered on 7/13/2020
Other then the order mix up they were fine. 7/29/2020 10:46:50 AM
I ordered 10 kn90 masks and 5 n90 masks they sent me 15 kn90 masks, if I had wanted more kn90 masks I would have bought another pkg. of 10 masks since the price was almost the same for 5 and 10 masks. By the time I found this out it was too later to change or cancel my order.
  • Yes
  • No
  • Didn't contact
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Robert F.
Ordered on 7/13/2020
Took way too long in transit. 7/29/2020 7:26:51 AM
No
  • No
  • Yes
  • Didn't contact
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James F.
Ordered on 7/10/2020
Good quality masks 7/28/2020 9:10:42 AM
While the shipment took over two weeks, I was expecting this delay due to the high demand for masks caused by the Pandemic. The masks look to be of very good quality.
  • No
  • Yes
  • Didn't contact
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Patricia B.
Ordered on 7/10/2020
Terrible experience 7/27/2020 5:36:13 AM
I have not received my order after almost a month. I have asked twice that the Oder be canceled and my money refunded, but have not gotten any reply. I will never buy anything else from Newegg. I am very disappointed.
  • No
  • No
  • No
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Anonymous
Ordered on 6/20/2020
Seller is a liar and a scam 7/25/2020 9:34:56 PM
Seller keeps delaying responding to my concerns. It is clear that they are lying about the status of the item and attempting to scam me. Do not buy from this seller.
  • No
  • No
  • No
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Cindy K.
Ordered on 7/5/2020
KN95 mask 7/21/2020 8:48:38 AM
Theses are non medical which is fine for my needs. I wear the mask whenever I leave my home for shopping and anything else when I'm exposed in public places. Good fit for my face. Comfortable for several hours. Also these are perfect for walking as they help with my allergies.
  • Yes
  • Yes
  • Didn't contact
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Agnes G.
Ordered on 7/5/2020
7/21/2020 6:23:22 AM
I haven’t received my package so I can not rate this delivery
  • No
  • No
  • Didn't contact
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William B.
Ordered on 7/2/2020
7/20/2020 7:08:10 AM
PRODUCT AS DESCRIBED.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/2/2020
7/20/2020 5:57:29 AM
Still have not received item
  • No
  • No
  • No
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Lori S.
Ordered on 7/1/2020
7/18/2020 3:13:38 AM
Shipment was late due to Covid-19 shipping logistics. Vendor tracked item and it was delivered. Happy with purchase.
  • No
  • Yes
  • Yes
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Joseph C.
Ordered on 6/29/2020
Satisfied 7/17/2020 4:16:05 PM
Good quality, on-time delivery.
  • Yes
  • Yes
  • Didn't contact
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Bea P.
Ordered on 6/28/2020
7/16/2020 8:09:34 AM
Yes.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 6/27/2020
Didn't ship item. 7/15/2020 11:51:01 AM
Have not received item.
  • No
  • No
  • No
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Michelle R.
Ordered on 6/18/2020
Waste of time.... 7/15/2020 8:22:50 AM
Specifically ordered masks that shipped from US. Masks arrived a week shy of a month from China. Order in masks. Not wearable. Emailed several times requesting refund. Kept saying refund was request but "platform" slow? Still no refund. Very frustrating.
  • No
  • No
  • No
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Alan S.
Ordered on 6/29/2020
7/15/2020 3:24:47 AM
Item arrived late due to Covid-19 shipping logistics. Vendor worked to locate and items arrived in the mail. Happy with purchase.
  • No
  • Yes
  • Yes
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Anonymous
Ordered on 6/28/2020
7/15/2020 3:03:49 AM
Mask is poorly made.
  • Yes
  • No
  • Didn't contact
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Marsha K.
Ordered on 7/6/2020
Paid extra for Friday delivery. Item did not arrive on time 7/14/2020 8:45:10 PM
Yes. New Egg has had masks and other PPE when no one else has.
  • No
  • Yes
  • No
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Ronald P.
Ordered on 6/23/2020
I have no received my order of face masks. 7/14/2020 9:46:54 AM
DO NOT BUY FROM THIS SELLER OR NEWEGG AS THEY KEEP YOUR MONEY AND DELIVER NOTHING!
  • No
  • No
  • Didn't contact
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