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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Our warehouse and headquarter are located in Englishtown, NJ. We stock our website with great products and best deals. We own 99.9% of inventory and fulfill most of the orders on the same day. Our company has over 30 years of hands-on experience in Computer and Consumer Electronics industry. We understand that our customers are concerned with best prices and quality of products, so we use our direct contracts with manufacturers, buying power and experience to get best deals. Our high-tech website combined with Advanced Inventory System and best staff provides superior shopping experience, rapid delivery and top-notch customer service.

  • Feedback
  • Returns Policy
On-Time
Delivery
93.44%
Product
Accuracy
83.93%
Customer Service
Satisfaction
85.31%
387 Ratings (82% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 138
roy c.
Ordered on 2/1/2020
2/19/2020 10:36:51 AM
happy with the transaction Ilike NEWEGG, good electronics selers. roy
  • Yes
  • Yes
  • Didn't contact
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Engineered .
Ordered on 1/31/2020
Buyer Beware 2/10/2020 8:42:52 AM
Purchased Product and seller never shipped.
I do not recommend this seller.
  • No
  • No
  • No
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Shane T.
Ordered on 1/22/2020
Still waiting 2/6/2020 3:40:23 PM
I have attempted to get a return label emailed to me 3 different times. I still haven’t received it
  • Yes
  • Yes
  • No
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Anonymous
Ordered on 12/5/2019
12/23/2019 9:34:23 AM
i got tired of buying cartridges for my previous printers after a few uses, this one can do many copies without running out of ink and is fast
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/28/2019
Product as advertised 12/17/2019 7:06:02 PM
I purchased a second copy of a monitor I already own from a couple years ago so I would have two screens. Item was exceptionally priced, and so I was a little concerned that I missed something in the description. But the product showed up as promised, in new condition (although the box it came in was not marked like the original one I had bought a couple years ago). It was well protected though, being properly packaged. It had all pieces and cables, worked properly with no hassles, and matches my other monitor perfectly including how bright and clean the pixels are, just like my original. A perfect purchase experience. Correct item, perfect condition, at promised price, and within the promised delivery window.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/2/2019
Product was fine, Shipping was awful! 12/17/2019 8:28:44 AM
Shipping took a week longer than the initial email stated. Not happy with the shipping.
  • No
  • Yes
  • Didn't contact
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Michael R.
Ordered on 11/16/2019
12/4/2019 3:57:22 PM
Nice monitor quick shipment
  • Yes
  • Yes
  • Didn't contact
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Jim E.
Ordered on 11/12/2019
Great Monitor 11/27/2019 10:03:04 AM
My employee found what we needed, I ordered and paid for it, then it came to the office as described and ontime. I don't need anymore than that. Thanks!!
  • Yes
  • Yes
  • Yes
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Dave S.
Ordered on 11/1/2019
Very bad 11/15/2019 1:14:36 PM
I tried to order some printers and was first told that they were available to order.
Then told that they were discontinued.
Then refunded
Tried to reorder from company in states and did so.
Then told they were not available.
Credit card was charged.
Then refund credit was issued.
Then one printer that was shown on UPS tracking as shipped.
Printer shows up.
Now how do I figure out if you kept tract of all this and I was recharged on our credit card?
This just blew up the balance on our company credit card.
Who is keeping tract of this?

Very bad overall buy.

Your web site is very unfriendly to the user.

You need to be able to talk to a person who can interact and be understood.
  • No
  • No
  • No
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Jennifer O.
Ordered on 10/29/2019
Item was discontinued. Very hard to reach customer service. 11/12/2019 1:48:08 PM
The Microserver we ordered was no longer manufactured. Somehow we were able to order it and it was over a week before we were told it is no longer manufactured. Now I have to pay to return the hard drive we purchased at the same time we ordered the microserver.
The return phone call system does not work. Each time Newegg called, a recorded voice said "sorry we missed you" even though I was on the phone talking. The on-line chat person told me to call a number and then disconnected without offering any help. Very unhappy with the customer service.
We also have to return another hard drive to another company since the Microserver was not available. Their customer service was much easier to work with and the process took almost no time.
  • No
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  • No
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Kennyra P.
Ordered on 10/9/2019
Will order from this vendor in the future! 10/24/2019 12:52:36 PM
Shipping was a bit slow, I had received all of my PC building parts and had to wait around a few days extra before this arrived, not a big deal though. 60+fps in most games.
  • Yes
  • Yes
  • Yes
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Lyle W.
Ordered on 9/25/2019
Fast and Professional! 10/10/2019 9:53:27 AM
I received my order earlier than expected and was very pleased with the product. thank you!
  • Yes
  • Yes
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Marisol G.
Ordered on 8/31/2019
9/23/2019 5:54:25 PM
We had ordered the wrong item, but Molly at New Egg helped me start the refund process. Great customer service!
  • Yes
  • Yes
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John B.
Ordered on 9/8/2019
9/23/2019 12:15:29 PM
Got what I ordered and it worked perfectly
  • Yes
  • Yes
  • Didn't contact
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Timothy E.
Ordered on 9/4/2019
Wrong part 9/18/2019 11:11:01 AM
I ordered an LSI 9286-8e RAID controller. This was the item described and pictured on the website. I received a 9286CV-8e, not the same part. Newegg allowed the return and refunded my account but did not offer the correct part.
  • Yes
  • No
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Kirk S.
Ordered on 9/1/2019
Great clean card, works perfectly 9/16/2019 10:38:38 AM
I ordered a used video card to play Borderlands 3. The card is perfect and the game plays beautifully. Very satisfied.
  • Yes
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Robert B.
Ordered on 8/26/2019
Everything was "as expected" but not over and above. 9/11/2019 1:20:20 PM
4 eggs is a good rating for any vendor that meets your expectations. I reserve 5 for those companies and products that were beyond and above expectations.
  • Yes
  • Yes
  • Didn't contact
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Anne D.
Ordered on 8/23/2019
Most satisfactory 9/10/2019 5:32:11 AM
Item arrived on time, well packaged and worked like a charm. Thanks.
  • Yes
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Holly M.
Ordered on 8/6/2019
at least they corrected their mistake 8/27/2019 3:28:57 PM
Seller originally sent us a TV mount of some sort instead of the APC replacement battery cartridge we ordered. After calling about the error it took a couple of days to receive a return label for the erroneously sent item. It took about a week after returning the erroneous item to get the correct battery cartridge from them so overall it took a bit over a week longer than originally expected to get the battery cartridge we needed from them.
  • No
  • Yes
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Jeff S.
Ordered on 7/15/2019
7/29/2019 12:40:39 PM
Great deal on quality product!
  • Yes
  • Yes
  • Didn't contact
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