- Email This Seller
Lightkiwi, LLC. is an eCommerce leader specializing in high quality LED Light Bulbs, Strip and accessories for commercial and In-house. We have built our reputation by the word of mouth of our customers. The Lightkiwi brand's greatest claim to fame is our consistent ability to deliver premium quality products on par with the best known national brands at prices far below the retail average along with unmatched speed and service.
Our overall business philosophy focuses on the needs of our customers. We consistently strive to deliver higher quality products in less time and at a lower cost and our huge inventory is ready for immediate delivery.
We, Lightkiwi, design LED Light bulbs and produce directly from manufacturer.All of our Light Bulbs use Top Branded LED chips and that makes totally different lights quality and longevity.
Why Our Prices are the Best
Customers often ask us how we can maintain our business when we sell at such low prices, especially considering the high quality of the merchandise we deliver. Lightkiwi's formula is simple, we eliminate the high costs of fancy packaging and middlemen while leveraging economies of scale by purchasing in large volumes. You, as a customer, are only paying for the materials and workmanship of the LED Light Bulbs and accessories. We go further to ensure customer satisfaction by pricing our products as closely as possible to the wholesale cost.
Another simple way to look at it is this; with regards to light bulb for example, though the cost of commodities such as semiconductor and labor maybe high, in a high volume production would the cost of each component that goes into the manufacture of a light bulb really add up to the price you paid at the retail store? In other words, does the sum of its parts add up to what you paid for that LED light bulb? Chances are, if you bought it from somewhere else, it does not. The fair price is what you'll find on our site.
Because we remain highly focused on customer satisfaction, we like to think of Lightkiwi.com as a service rather than a store. Please don't forget to check our resellerratings.com customer ratings and reviews. If you haven't yet purchased online, this is the best way to start!!
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.