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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

ANTOnline.com is a national provider of Computer Server & Desktop components and peripherals. We specialize in Data Center Servers and related Components.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.84%
Product
Accuracy
93.53%
Customer Service
Statisfactory
86.05%
11,658 Reviews (89% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 5504
Trae G.
Ordered on 6/16/2017
stay away poor return policy 6/23/2017 10:23:49 AM
15% restock on unused and unopened returns.
  • Yes
  • Yes
  • Didn't contact
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john l.
Ordered on 6/7/2017
Awsome 6/23/2017 7:48:30 AM
Everything was awsome. Shipped quickly.
  • Yes
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  • Yes
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Anonymous
Ordered on 6/13/2017
Do not buy from this seller! 6/23/2017 7:41:32 AM
We ordered ENERMAX ECB2010R Red Aluminum case for customer's build. Instead we received ENERMAX ECB2010G Green LED Aluminum. Customer does not want green. We tried to contact to seller- 4 days no answer, we called to Newegg Customer Service, they said that return available only from seller' web site. When we tried to fill out Return Request we found that Buyer WILL PAY RETURN SHIPPING + 15% for unopened items restocking fee!!! They sent to us wrong item and want that we pay return shipping and restocking fee!!! Never buy from this seller!
  • No
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  • No
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Anonymous
Ordered on 6/8/2017
6/23/2017 7:02:27 AM
Everything was fine with the order. It arrived a day later than the delivery notice said it would, but was still delivered in a reasonable amount of time.
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Dewhitte D.
Ordered on 6/15/2017
Will sell you out to charge a higher premium 6/23/2017 6:16:55 AM
These guys said that they shipped 2 PSU with 2 CPU's that I ordered. Turns out they shipped the CPU, but never shipped the PSU. I never recieved them. I had to contact them to find out what was going on and then they were like, "sorry we don't know what happened, we will investigate". Two days later they go "we will issue a refund." The product is completely sold out everywhere so I am up a creek. Funny thing is right after purchasing this item, they raised their prices by 50.00 dollars. I guess they "lost" the orders for the people who got it at a reasonable price to make a profit off the mining craze.
  • No
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  • No
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Dean T.
Ordered on 6/7/2017
EXCELLENT 6/22/2017 12:34:58 PM
Yep
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  • Yes
  • Didn't contact
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Billy A.
Ordered on 6/7/2017
Sale and shipping were satisfactory 6/22/2017 12:05:20 PM
Based on my intel g9390 purchase I would recommend this seller. Order was filled in a satisfactory amount of time and shipping was identical to what was ordered. Product arrived in tact and on time.
  • Yes
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Judd R.
Ordered on 6/7/2017
Fast and Accurate 6/22/2017 6:27:42 PM
part arrived _before_ the promised date.
Well packaged. As described.
All great.
  • Yes
  • Yes
  • Didn't contact
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Adam L.
Ordered on 6/7/2017
6/22/2017 10:06:12 AM
Easy, fast, great price I will support this seller for a long time
  • Yes
  • Yes
  • Yes
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Charles T.
Ordered on 6/7/2017
Exactly as described. 6/22/2017 9:11:38 AM
Item was exactly as described, and arrived on the early side of the estimated arrival window. We had no contact at all with the customer service, which I think is the best customer service experience possible because it means nothing went wrong..
  • Yes
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SALEH Z.
Ordered on 6/16/2017
this seller is the worst ! be aware 6/22/2017 3:40:34 PM
he sent me a very low quality item compared to what i oredered, i ordered sp120 corsair fans that has 2350 rpm, and he sent me one with 1450 rpm !!!
also he's so rude
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Britt H.
Ordered on 6/6/2017
Very good and reliable 6/22/2017 7:24:27 AM
My monitor was delivered fast and on time and was in great condition. It was exactly as described and is working fine. I would recommend antonline to anyone who is looking to buy anything pc related.
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Jeffrey J.
Ordered on 6/6/2017
Wow! What a bad experience!!!!!!!!!!!!!! 6/22/2017 9:43:58 AM
Buyer Beware! Shady company. Dont buy from them. You will be charged a hefty restocking fee if you need to return an item. See ripoffreport for 23 similar cases.

My overheating laptop, which I wanted a refund, they said if I sent it back to them they'd charge me 30% restocking fee + I need to pay for shipping.. that would've been over $300.00 to return an item well within 30 days.

Addison, the inept CSR that I spoke with told me that I should send it back to the manufacturer if I didnt want to be charged the restocking fee.

I asked her, "how can you work for a company like this?" Her response was, "because I know how to read terms of service and the return policy." Wow! Haha... Not sure if she deserves a raise or to get fired - probably the former from a company like this.

The fact is, the product was within the return policy specifications at the time that I wanted to return the item. The CPU was reaching temps of 95 Celsius out of the box. I didn't trust this company enough to wager $300 on their determination of the item being "defective". It sounded like they're testing consisted of powering on the laptop and if it worked you would be charged 30% + shipping.

Bottom line. Buy from someone else. Returns within 30 days should be hassle-free.
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Anonymous
Ordered on 6/7/2017
Seller conducts shady practice with price manipulation 6/21/2017 6:58:55 PM
Ordered a few items from Antonline. His store page said he had them in stock.

After a week goes by, seller contacts me and says that they're back ordered. I said I would wait because the price on my item had gone up slightly and I wanted it for the price I paid for.

Seller contacts me again and says if they can't fulfill the request within a certain timeframe then they would have to refund me- so I accepted the refund. Immediately after I checked the sellers page to see he had same items in stock but at higher price.
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Joshua W.
Ordered on 6/10/2017
Terrible customer service and false inventory status 6/21/2017 5:27:03 PM
Flat out, worst company I've ever dealt with. Look them up on google, 2.5 star and there's a reason. Took 4 days to get a shipping notification, and the tracking number was invalid. Emailed them, never heard back. Waited a day, called and got a general "wait another day for the tracking to kick in" response. Two days later still nothing. Time passes and here we are 11 days later, 3 emails with automated responses, and 3 disconnects from customer service. I finally talk to someone and they set it to urgent and I request to have a manager call me. I get an email about an hour away from a spineless manager who wouldn't call to apologize that they had lied about their stock and were hoping the supplier would ship on time. The item was backordered for 11 days and then it turned into TBD, without notifying me the buyer. Horrible business practice, terrible customer service, and spineless managers. Please do yourself a favor, look at their ratings other places, and don't bother with them.
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Francisco C.
Ordered on 6/6/2017
Everything has gone as expected 6/21/2017 9:22:09 AM
All the products from this sellers has great conditions, only brand new products. No problems at all with any product.
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Burton C.
Ordered on 6/5/2017
Great Deal 6/20/2017 7:55:12 AM
Great communication, fast shipping. would use again
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Anonymous
Ordered on 6/15/2017
Stay away from this seller. 6/20/2017 4:14:37 AM
I emailed and requested information, they told me it had already shipped and left the warehouse. When in fact the shipping label had just been created and the item was still in the warehouse. This was 5 days after I placed my order.
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Robert A.
Ordered on 6/1/2017
Do not use This seller! 6/19/2017 8:17:37 PM
Shortly after my account was charged the seller recalled the package without notice or explanation. The have refused to give me more than an automated reply and they still have my money. Do not buy from this vendor!
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Anonymous
Ordered on 6/3/2017
Hate it! 6/19/2017 7:24:31 PM
Its horrible! Its so tight around the head! It gives me a headache!!!! SO BAD! Do not buy!
  • Yes
  • Yes
  • Didn't contact
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