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Top five reasons to buy from Focus Camera Inc

1. Focus Camera, Inc. is a nationwide specialty on-line retailer, as well as a brick-and-mortar retail store, operating in the same New York neighborhood location for over 40 years. We have taken our consumer-oriented philosophy that has served us well in our local community, and expanded it to serve customers nationwide.

2. Customer Service is our #1 priority. We make customers; not just sales. Our customers are our investment. “Treat every customer as if they sign your paycheck…because they do.” This has been our credo, and it is for this reason that many of our orders are from repeat customers.

3. Focus Camera, Inc. carries a wide range of all brand-name photographic products, including digital cameras and camcorders, digital frames, printers; consumer electronics including televisions, MP3 players, headphones, DVD players, boom boxes; binoculars and telescopes; kitchen appliances, and many items for the home; assorted watches; video game consoles, game cartridges, and other toys; as well as a wide range of accessories for all these categories.

4. Our best advertisers are our satisfied customers, more than 400,000 strong, and growing daily. Our prices are very competitive. We sell only top-quality merchandise, and our customer service is second to none. Join our family of satisfied customers, and you will be glad you did.

5. Why take risks in dealing with unknown retailers – when you can buy from a trusted source with an excellent reputation spanning almost two generations! If you are satisfied with your purchase and our performance, tell your friends.



Focus Camera is a family owned and operated nationwide specialty on-line retailer. Our roots are in a brick-and-mortar retail, operating in the same New York neighborhood location for over 40 years. We have taken our consumer-oriented philosophy that has served us well in our local community, and expanded it to serve customers nationwide.

Customer Service is our #1 priority. We make customers; not just sales. Our customers are our investment. “Treat every customer as if they sign your paycheck…because they do.” This has been our credo, and it is for this reason that many of our orders are from repeat customers.

We carry a wide range of all brand-name photographic products, including digital cameras and camcorders, digital frames, and photo printers. In addition, we carry consumer electronics, optics equipment such as binoculars and telescopes, and some kitchen and home appliances.

Our prices are very competitive. We sell only top-quality merchandise, and our customer service is second to none. Join our family of satisfied customers, and you will be glad you did. In fact, our best advertisers are our satisfied customers, more than 400,000 strong, and growing daily.

Sincerely,

Abe B.

  • Feedback
  • Returns Policy
On-Time
Delivery
97.52%
Product
Accuracy
95.87%
Customer Service
Statisfactory
91.80%
885 Reviews (79% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 168
Alain S.
Ordered on 4/24/2017
5/10/2017 7:07:40 AM
I would recommended this seller. Shipping is very fast. Price is reasonable.
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Amrit D.
Ordered on 4/20/2017
Great 5/5/2017 11:08:34 AM
It was a good experience except for the shipping was very slow in the age of two day shipping. However it did not promise 2 day shipping , so I am not complaining but the shipping could have been a little faster, if not 2 day.
The good was exactly as described and the price was amazing too.
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wyatt e.
Ordered on 4/16/2017
As expected 5/3/2017 10:47:29 AM
Shipping took 2 weeks, as it said before I clicked the place order button. Camera was as expected. Can't ask for more.
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  • Didn't contact
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Thomas B.
Ordered on 4/12/2017
No problems at all 4/27/2017 12:39:47 PM
I would not hesitate to buy from seller again. Item was exactly as described and shipped promptly.
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  • Didn't contact
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Anonymous
Ordered on 4/9/2017
Item shipped after requesting cancellation 4/27/2017 10:27:17 AM
I ordered this item and it was scheduled to ship about a week later due to the vendor having a holiday. That's fine. Shortly after ordering, I sent a message requesting a cancellation with the pre-selected subject 'cancel order'. I didn't hear back for a few days as expected due to the holiday. Then I got a shipping notice before the "return from holiday" date. It was shipped directly from the seller, not a fulfillment warehouse.

The order was fine otherwise and did ship quickly, and I could have returned it "refused" I suppose. I just gave a lower rating and non-satisfactory customer service due to not honoring the cancellation request.
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John W.
Ordered on 4/7/2017
Excellent 4/26/2017 2:58:57 PM
Item was shipped and delivered in a timely manner. Item was exactly as described
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Steven B.
Ordered on 4/9/2017
4/24/2017 11:51:33 PM
delivered quickly, would buy from again
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  • Didn't contact
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Don L.
Ordered on 4/8/2017
Sony headphones 4/24/2017 8:21:12 AM
Great headphones. I have a blue tooth version and got these just the wired version to have both
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Anonymous
Ordered on 4/6/2017
4/22/2017 7:33:01 AM
Item was defective, but they did not offer me replacement.... bad bad
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Anonymous
Ordered on 3/30/2017
Watch out for the 15% restocking fee they tack on returns 4/19/2017 4:54:28 PM
I was on the fence about an order, but I guess they got what they wanted. Kept the order due to the insane 15% restocking fee. In this day and age that is a practice that really needs to go away.
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Kyle L.
Ordered on 3/15/2017
Good. Shipping leaves a few to be desired. 3/27/2017 11:25:16 AM
We bought the Nikon D3300 set that they were marking down, and it was advertised with a tripod. But we did not receive one. We didnt call them for it because we thought it was a good enough deal to just let it go. They even gave us a faster standard SD card then advertised. Also, the box it shipped in was very flimsy. It was a thin box with only a few air pocket packing protectors. So we just chalked it up to just a small shipping error.

Thats the reasons its getting 3 stares instead of 5. Other then that, this was my first DSLR camera purchase, as it was for my wifes birthday, and she loved it. It works great, and takes amazing pictures. But, take that with a grain of salt because I have only used phone cameras to take my pictrures. Wife loves it though.
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Konstantinos P.
Ordered on 3/12/2017
Incredible piece of equipment. 3/27/2017 9:08:31 AM
This microphone is heavy for a microphone so you know it's not made of cheap material. The quality it records in, as well as the features, you get your money's worth. If recommend it to anyone who wants an above average microphone
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Lane M.
Ordered on 2/5/2017
Great seller 3/14/2017 7:27:27 AM
I am done with Sony after this purchase, but Focus Camera earned a customer for life. The soundbar I purchased was defective (as was the Sony TV I purchased shortly before the soundbar), but Focus Camera worked quickly to resolve the issue. They were quick to respond to me when I reported the problem, gave me free shipping when I returned the defective item, and quickly shipped the replacement to me for free. A++++++++++++++++++++++++++
Focus Camera Response:
I very happy you had a excellent experience with us. Looking forward to working with you again. Thank you
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Jason A.
Ordered on 3/3/2017
Great Experience 3/13/2017 3:44:37 AM
Highly recommend, responsive customer service for a change of shipping right after ordered. Got here fast, exactly as described. Will purchase from them again.
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Anonymous
Ordered on 2/7/2017
Good deal 2/22/2017 6:31:37 AM
I found the same item on that famous website for $10 less, ordered it; seven days later it had not been shipped. Canceled that, ordered this one, worked perfectly.
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Timothy T.
Ordered on 1/14/2017
2/12/2017 6:30:21 AM
Item as advertised and delivered on time. All good
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Jim T.
Ordered on 1/14/2017
Great for the price 2/7/2017 11:09:03 AM
I would recommend this to anyone who wants a low cost headphone with good sound. Works great, and it arrived on time in a sealed package. Totally satisfied.
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Gary C.
Ordered on 1/14/2017
Not a bad headset 2/7/2017 9:19:43 AM
I would have given more stars but the item took 11 days to get here, I could understand if we were in different countries... The company is located in the U.S and so am I..
  • No
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Annette M.
Ordered on 1/14/2017
Wonderful! 2/7/2017 9:16:48 AM
Headphones with speaker works wonderfully! Can hear very clearly while it blocks out some outside noise. Also when talking on cell the listener can hear me clearly even if I whisper. So glad I purchased this.
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Irving S.
Ordered on 1/15/2017
Very Good 2/7/2017 8:21:52 AM
Highly recommended
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