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Centenex.com has been in the business of providing high-quality batteries and power accessories since 2003. Our office and warehouse is located just north of Salt Lake City, Utah. Our purchasing power and excellent relationships with our manufactures allows us to offer rock bottom prices on high-quality electronics while maintaining a small enough operation to offer 1-on-1 real time attentive customer service over the phone, or by email.
We specialize in selling batteries, battery chargers, AC power adapters, and specialty cables for digital cameras, camcorders, laptops, smartphones, MP3 players, legacy PDAs, GPS, robotic vacuums, 2-way radios and more.
We stand behind the products we sell which is why we offer a 30-Day Money Back Guarantee as well as a free 1-Year Replacement Warranty on our entire product line. If for any reason you're not satisfied with your purchase within the first 30-days simply contact us for an RMA# to return your product for a refund of the purchase price. And if for any reason your product stops working within the first year (for reasons other than physical or water damage) we'll replace the product for free.
Our goal for every purchase is...
Quick response to all questions
Every transaction managed securely and confidentially
Orders double checked for accuracy
Purchases shipped within 1-business day
Continued service beyond the sale
At Centenex.com we strive to offer the type of online shopping experience our company's owners and employees expect in our own personal shopping transactions: quality products, detailed and attentive customer service, quick order processing, and continued service beyond the sale.
If you have any questions at all please feel free to contact us directly by phone, chat, or email. We look forward to servicing your digital power needs.
- Returns Policy
1-Year Replacement Warranty
Every product sold by Centenex is covered with a free 1-Year Replacement Warranty. If for any reason your product stops working within the first year of ownership, for reasons other than physical or water damage, simply contact us to arrange for an RMA# to receive a replacement.
30-Day Money Back Guarantee
If you are not 100% satisfied with your purchase within the first 30-days please contact us for an RMA# to return your item. Please note that S&H fees are not refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.