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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

IT WHOLESALERS bring it's customers the lowest pricing on the top technology products. During our many years we have established vendor agreements with the top technology companies like Apple, Dell, HP, Western Digital and many others. All products sold are guaranteed.

  • Feedback
  • Returns Policy
On-Time
Delivery
94.21%
Product
Accuracy
93.29%
Customer Service
Statisfactory
87.73%
960 Reviews (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 173
Dave D.
Ordered on 6/6/2017
Perfect transaction 6/23/2017 12:38:11 PM
Fast delivery, exactly as described & great price. Will definitely use Newegg again.
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Patrick S.
Ordered on 6/20/2017
Not original packaging 6/23/2017 8:32:18 AM
From the Newegg sale it was not obvious to me that I was not receiving a new product. Clearly this was not original packaging and a hack of tape holding this together. The sale was misrepresented.
  • Yes
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  • Didn't contact
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Daniel B.
Ordered on 6/14/2017
Wow... Very disappointed. 6/21/2017 2:28:02 PM
Admittedly, I should have known better.
Finding a part for an old computer, listed as "New and Original" specific to the brand/model and at a great price, is just too good to be true. Well what Mom always said is true...
Part was neither new nor original Nor was it really the "correct" part.
Buyer Be ware - Parts represented as new from this seller likely are only "new to you".

(Btw I have Screen shots and pictures to support the facts of this).

PS: in full disclosure - I want to acknowledge that in response to this review the seller has offered to process a return for the item I purchased if we will erase this feedback. I have declined this offer. This is not about the money - it is that this seller is listing items with a condition of new which are clearly used/"refurbished" and substituting somewhat like parts with adaptors to make them sort of kind of work. To make this Right the seller needs to get me the part they described and quit the practice of setting the condition and describing used items as new. {I might have bought it anyway but knowing what I was buying}
  • Yes
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  • Didn't contact
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L A.
Ordered on 6/2/2017
Never Received 6/21/2017 4:04:49 AM
I ordered and paid for the items including next day delivery. The items were necessary to put a server in production. Two days later the items were MIA but the tracking said they were delivered. Initiated a chat with customer service and was told to file a claim, which would take seven to ten business days to resolve but in the mean time I should re-order the items and pay for them again (totally unacceptable). Ordered the items from another seller.
  • No
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Paul L.
Ordered on 5/28/2017
Good Job 6/15/2017 7:23:17 AM
Great product
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Anonymous
Ordered on 5/26/2017
Ok sort of 6/14/2017 11:18:51 PM
Sometimes locks up. Guessing it temporarily is losing signal with the receiver
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Anonymous
Ordered on 4/25/2017
Very shady business practices 6/13/2017 5:04:19 PM
Ordered 6 docking stations that were listed as new. Received 5 units and all the units were open box. Contacted seller and asked for return label and refund. They said email them for a shipping label (outside Newegg). Once I emailed outside of Newegg, the only responses get were: "Order number?" and then a followup email with the RMA number but no label.

I inquired twice over 4 days for the label and finally got the response "Item are all brand new please return to address below." What nonsense. I had to file a claim with Newegg and they refunded me the missing item right away and the seller finally emailed me a shipping label. However, 2 weeks after products were received and signed for. Of course, had to contact Newegg again the get finally get my money back.

Can't believe someone would run a business this way. Horrible!
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Kathleen C.
Ordered on 5/23/2017
Great Purchase 6/12/2017 7:37:51 AM
I had ordered a replacement battery before that was supposed to be supported by my Dell Laptop but wasn't compatible. Dell wanted over $100 for that replacement part. Was able to get it from Newegg at a fraction of that and it works perfectly! Thank you!
  • Yes
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  • Didn't contact
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LEONARD H.
Ordered on 5/23/2017
6/9/2017 2:48:44 PM
Great product too bad they don't make them any more
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JORGE R.
Ordered on 5/22/2017
Good seller. 6/8/2017 6:42:33 PM
Competitive price, lower than others for a new item. You will not regret purchase from this vendor.
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BRYAN P.
Ordered on 5/18/2017
Stellar customer service after defective part delivered 6/6/2017 2:08:27 PM
I ordered a replacement battery for my Dell PowerEdge 2900 Perc 6i controller. My battery arrived, and I installed it that afternoon after office hours. Within a few days, the server began filling log files of battery failure. I contacted IT Wholesalers, and they immediately shipped a replacement battery. I asked about returning the defective one, and they said keep it, toss it away, whatever. They didn't need it back, and trusted that my defective analysis was correct.

I received the replacement battery very quickly, and installed it, and everything has been working perfectly since then. I am very pleased with the responsive and prompt service that IT Wholesalers gave me, and will be pleased to order from them again in the future.
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micky m.
Ordered on 5/31/2017
Perfect 6/6/2017 6:50:01 AM
Lots of iffy suppliers selling batteries at various price points in the market when it comes to Apple.
This was exactly as described, came on time, properly packaged, brand new OEM battery. It also includes 2 small screw drivers.

My MBP recognized it immediately and that was it.
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Anonymous
Ordered on 4/17/2017
Comme ce comme ca 6/1/2017 1:41:09 PM
I was missing one of two screws that hold the network interface card onto the PCI mounting bracket. Not ecstatic, but might as well superglue it anyway.
  • Yes
  • No
  • Didn't contact
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Mr. G.
Ordered on 5/12/2017
6/1/2017 1:58:41 AM
Works as advertised and had no problems with ordering or delivery. No complaints.
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  • Didn't contact
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Cengiz G.
Ordered on 5/4/2017
Excellent service 5/27/2017 9:26:21 AM
Even though I ordered the wrong item, the seller was nice to accept my return.
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Anonymous
Ordered on 5/9/2017
Lengthy delivery 5/26/2017 4:48:27 AM
It took over a week to receive this item.
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James B.
Ordered on 5/8/2017
Item works well. 5/25/2017 10:08:24 AM
Came on time and works well.
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  • Didn't contact
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Sandra O.
Ordered on 4/27/2017
Internal Enterprise Hard Drive 5/24/2017 3:43:24 AM
Received item on time. Packaged properly, and was what I expected.
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  • Didn't contact
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Venkata C.
Ordered on 4/27/2017
Faulty product 5/23/2017 9:52:27 PM
The iPhone charger cable did not work from the day one . Don't waste money
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Anonymous
Ordered on 4/29/2017
No tracking information 5/23/2017 7:30:50 AM
There was no tracking information updated for the package, even though Newegg sent me a tracking number.
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  • Didn't contact
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