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IT WHOLESALERS bring it's customers the lowest pricing on the top technology products. During our many years we have established vendor agreements with the top technology companies like Apple, Dell, HP, Western Digital and many others. All products sold are guaranteed.
- Returns Policy
"ALL PRODUCTS WE SELL ARE GUARANTEED "QUALITY IS NEVER A ISSUE" IF YOUR NOT SATISFIED PLEASE CONTACT US DIRECTLY SO WE CAN HAVE A CHANCE TO FIX ANY ISSUES. You may return new, unopened items sold and fulfilled by DSA within 30 days of your order being placed.Ordered by mistake,no longer need, change of heart,etc come with a 15% Restocking Fee - Our shipping expense (even if the item was sold as NO shipping please note that we do pay shipping to get the product to you) Products for return must be sealed. We will not accept returns of product which has been opened unless defective and you have contacted the manufacturer and they have agreed nothing can be done to fix the issue.NO REFUNDS ON SOFTWARE ONLY REPLACEMENTS For product technical questions and troubleshooting email me at MICBERR@GMAIL.COM.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.