Ozeal was established to provide consumers the chance to benefit from amazing deals on: new, and used products from the nations manufacturers. Manufacturers provide products directly to Ozeal Electronics to leverage our extensive re-marketing channels. Sealed product is instantly made available to you for immediate purchase. We also offer a 30-day return to ensure a great buying experience.

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Returns Policy
151 Ratings (86% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.73%
Product
Accuracy
91.39%
Customer Service
Satisfaction
87.50%
Martin B.
Ordered on 9/20/2020
Perfect
10/5/2020 3:01:27 PM

I was after a 24” 1080p and a 27” 1440p monitor for my new setup, both at 144hz. I went with this for the 1080p and I could not be any happier. The color seems to be really good, I love the curve and the ease of set up it was. No regrets purchasing this!

  • Yes
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  • Didn't contact
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Greg L.
Ordered on 9/20/2020
Not good
10/5/2020 7:54:28 AM

Wrong product sent. After being sent to talk with Ozeal Electronics by Newegg to work out problem, Ozeal is now sending us back to Newegg for the return. No shipping return info included in the package. Unfortunately this product was needed for a class my wife is teaching. Now we are delayed a few weeks.

  • Yes
  • No
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Donald M.
Ordered on 9/18/2020
10/3/2020 2:01:01 PM

If you’re in the market for what I purchased This would be a good place to purchase it

  • Yes
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  • Didn't contact
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Jordan S.
Ordered on 9/15/2020
9/30/2020 12:32:04 PM

Nothing much to say. I ordered it, they sent it, it showed up in good condition.

  • Yes
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Clifford B.
Ordered on 9/14/2020
Horrible
9/29/2020 10:39:21 AM

I made a mistake and did not include the apt # on my intial order. I tried to change that via Newegg chat. I was told to contact Ozeal via phone. The number did not work. I sent Ozeal an email from their website. They were nonresponsive. I called Newegg and talked to customer service. They finally made the correction, but according to the tracking, the item has been returned?? I have no idea what is going on. No one has contacted me. The item has not been delivered.

  • No
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Carrie K.
Ordered on 9/10/2020
The search for the perfect laptop was a success!
9/29/2020 3:00:27 AM

I looked and looked for the perfect laptop and found New Egg - with the help of a friend! The product is just as described and it arrived early! very satisfied!

  • Yes
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David S.
Ordered on 9/7/2020
As promised
9/22/2020 7:04:14 AM

I paid a heft markup for a scarce product. It was shipped from the US as promised and was delivered on time. The packaging was a little damaged and not shipped well, but the webcam itself appeared to be new and worked just fine. I couldn’t get this item anywhere else and was relieved they were able to supply it.

  • Yes
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  • Didn't contact
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J S.
Ordered on 9/2/2020
9/21/2020 5:48:05 PM

Great piece. Love this machine, might buy another if I can find one.

  • Yes
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Samantha B.
Ordered on 9/2/2020
Slow delivery
9/17/2020 3:02:15 PM

It seemed to take a long time for the delivery. I'm used to companies that have fast delivery which this definitely was not.

  • No
  • Yes
  • Didn't contact
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Kimberly R.
Ordered on 9/2/2020
9/15/2020 12:52:58 PM

This package arrived more quickly than expected and was precisely what we had ordered. We will absolutely buy from this seller again if able to.

  • Yes
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Rafael g.
Ordered on 9/3/2020
Bought Oculus Quest 64gb
9/14/2020 3:16:45 AM

Very Great seller, responds quickly to messages, he is explain in detail about the product, i received the package in good quality, there was no damage, as promised everything was in the package, link cable, batteries, and two controllers, and in conclusion great seller!

  • Yes
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Anonymous
Ordered on 8/22/2020
9/8/2020 5:51:10 PM

Bad communication with buyers. Items purchased are listed in stock when they are in fact not. No updates for delayed shipments and 2+ weeks before even updating an order to issue a refund. BUY ELSEWHERE

  • No
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  • Yes
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Matthew S.
Ordered on 8/18/2020
9/3/2020 6:05:32 PM

I have not received the product yet.

  • No
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Jonathan T.
Ordered on 8/24/2020
Good Seller
8/29/2020 8:47:09 AM

I would recommend this seller. Doesnt return messages, but you buy something you want, they ship it on time and when you get it its what you asked for, what else do you want?

  • Yes
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  • Didn't contact
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Chadd D.
Ordered on 8/6/2020
Item never shipped
8/21/2020 5:22:30 PM

Ordered on 8/7/2020, it is now 8/21/2020 and i have yet to receive any update after already reaching out last week. Requested a refund today now will be waiting to hear from that.

  • No
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  • No
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Kenneth L.
Ordered on 8/6/2020
Oculus Rift S
8/12/2020 1:56:45 PM

I ordered the Rift S from here. They even boxed it very well in an external box so as to not show what was really inside. Arrived earlier than I thought, and is in perfect condition. Was very pleased with the care they took to make sure the package was safe. Would recommend this seller.

  • Yes
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Scott M.
Ordered on 7/24/2020
8/10/2020 2:50:20 PM

I did not know it would come with the wrong charger. Charger is meant for overseas. I need a regular charger to plug in the wall

  • Yes
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Shawn B.
Ordered on 7/20/2020
Perfect
8/5/2020 7:42:08 AM

Arrived on time and no damages very pleased

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 7/16/2020
Trusted Company
7/31/2020 8:17:49 PM

Received purchased item on-time and in great condition. Very happy to have this hard to find product due to Covid-19 shortages.

  • Yes
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Anonymous
Ordered on 7/4/2020
Paid for unopened/received open
7/18/2020 9:57:35 PM

Customer service was unsat

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
 
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