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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Ozeal was established to provide consumers the chance to benefit from amazing deals on: new, and used products from the nations manufacturers. Manufacturers provide products directly to Ozeal Electronics to leverage our extensive re-marketing channels. Sealed product is instantly made available to you for immediate purchase. We also offer a 30-day return to ensure a great buying experience.

  • Feedback
  • Returns Policy
On-Time
Delivery
91.67%
Product
Accuracy
94.05%
Customer Service
Satisfaction
91.07%
84 Ratings (86% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 31
John S.
Ordered on 6/4/2020
Overpaid 6/18/2020 8:36:43 PM
I paid almost double for the Logitech C920 camera than its normal retail price because I needed it for work. The seller delivered quickly, but just felt the price was excessive.
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 6/11/2020
Great buying experience! 6/26/2020 7:07:03 AM
Would recommended highly!
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Jan S.
Ordered on 5/26/2020
PRICE GOUGING by New Egg and Ozeal Electronics 6/12/2020 12:57:20 PM
I was overcharged $100 for a product Ozeal thru New Egg purchased from Target for $117.64 and then charged me $217.91. THEY SENT IT IN THE TARGET BOX WITH A LABEL TO ME OVER THE TARGET LABEL! I called New Egg and Ozeal and got the usual run around! New Egg finally agreed to a full refund and NO restocking fees! HOWEVER, I ONLY RECEIVED $199.00 BACK AND THEY KEPT A RESTOCKING FEE! TARGET DOES NOT CHARGE RESTOCKING FEES. THIS IS PRICE GOUGING!!!!!
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1 out of 1 people found this review helpful. Did you?
Garth J.
Ordered on 4/30/2020
Get Customer Service Overall 5/14/2020 2:36:44 PM
We were told the item would be shipped in a few days and when the item did not show up on the day promised we called Newegg to find out what was going on. The Newegg customer service rep called the third party for us and confirmed that the product had never left the point of departure. We asked for a refund on the spot and after a few days we received the refund. What was great about the entire process was the professionalism of the person on the other end of the line and the fact that within a few hours the third party was on the phone talking to us about their mistake. He was able to get the ball moving. We will be using new egg again if nothing more than knowing that your have a great customer department to back up your service. I have never had a transaction where I didn't get my product on time and had to ask for a refund where I actually left being happy with the company overall. Thank you.
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1 out of 1 people found this review helpful. Did you?
Timothy B.
Ordered on 5/2/2020
Delivered on time. Was responsive to inquiries. 5/9/2020 9:36:11 AM
Would use them again.
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1 out of 1 people found this review helpful. Did you?
Charles S.
Ordered on 4/16/2020
Very efficient seller with respect for their consumers 4/30/2020 12:16:06 PM
The product arrived in very nice condition; no damage to the packaging or shipping container. Works like a charm and I'm very happy with the promptness at which it was delivered. I consider this product an investment of sorts, and I'm very glad to have put my faith into purchasing from this seller; will peruse from their wares again soon!
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  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Billie H.
Ordered on 6/6/2020
6/22/2020 5:26:24 AM
Regular price was #79 and I had to pay over #200 in order to get the camera. Could not get the camera anywhere else for being out of stock. I don't believe in doing business that way.
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  • Didn't contact
3 out of 4 people found this review helpful. Did you?
Kirk H.
Ordered on 4/26/2020
Slow 5/12/2020 2:17:49 AM
Took a long time to ship, even given the pandemic. Product was not received by UPS for five days after label was printed, according to tracker.
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  • Didn't contact
3 out of 4 people found this review helpful. Did you?
Deborah C.
Ordered on 5/22/2020
Item still NOT SHIPPED after 5 days !! They want me to pay a dollar for an answer why it hasn't !!!! 5/27/2020 9:11:27 AM
I can't tell you if the item is as described because they haven't even shipped it! 'm so sorry I dealt with New Egg! They have used a seller that will not ship or answer questions about my order. When I called about it they told me I had to pay a dollar to get an answer!!!! I will have to file a complaint and get a refund, oh yes, they took my money 5 days ago!!! Really? Disgusted as there is no customer service and shady sellers!
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4 out of 6 people found this review helpful. Did you?
Anonymous
Ordered on 6/8/2020
6/23/2020 5:07:12 AM
Pros - Product works as expected.
Cons - It arrived in an unsealed (cut open and glued only) padded envelope and the packaging was dented throughout. Fortunately the camera was not damaged and it doesn't appear anything was missing. Due to a shortage in the production process due to COVID this item was roughly twice the price, but it was the only option I could find in a pinch.
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  • Didn't contact
2 out of 3 people found this review helpful. Did you?
Philip H.
Ordered on 5/9/2020
Great Service and Speedy Delivery 5/26/2020 5:45:33 AM
Price point was spot on and the item arrived sooner than originally estimated. Smooth and hassle free ordering.
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2 out of 3 people found this review helpful. Did you?
Piotr S.
Ordered on 5/1/2020
All good 5/15/2020 3:53:05 PM
Product as described. Fast delivery. Thank you!
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  • Didn't contact
2 out of 3 people found this review helpful. Did you?
Scott P.
Ordered on 6/21/2020
“Aces” 7/7/2020 2:22:16 AM
Got it a day earlier than expected.
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Stevan W.
Ordered on 6/6/2020
Very Satisfactory Service 6/22/2020 6:22:18 AM
I would recommend this seller to others. The item purchased was delivered on time and was adequately packed. Was never a need to contact their customer service but feel sure it would have been a good experience.
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  • Didn't contact
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Deborah F.
Ordered on 5/13/2020
6/20/2020 11:00:25 AM
The VR headset came on time it was a birthday present. Was very excited about receiving it and has been a blessing during this pandemic. Works wonderfully and very happy with purchase but had to pay 160 more because other places were out of stock. Very happy kids.
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Giovana I.
Ordered on 6/1/2020
Great Product 6/16/2020 12:40:28 PM
The Nintendo Switch was nicely packed, well protected. It arrived on time. Item was as described. Thank you!!!
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Austin B.
Ordered on 6/1/2020
Very nice 6/15/2020 9:09:58 AM
I’m no expert with monitors so my aspect of it for gaming. It works and looks great. I can’t go into details though on any sort of pro/con. I like it
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  • Didn't contact
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Paige A.
Ordered on 5/28/2020
Great Seller 6/11/2020 4:17:44 PM
Super fast shipping!
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Layne O.
Ordered on 5/22/2020
No problems 6/8/2020 12:53:59 PM
Product arrived within the timeframe they said it would and it arrived in great condition. Would recommend these guys for great tech products.
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  • Didn't contact
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Emily E.
Ordered on 5/1/2020
Fast and efficient! 5/10/2020 11:25:05 AM
I received both my items before the week was out and the customer service was quick to respond and helpful! I would certainly order from them again.
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