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DJI Mavic PRO Platinum Portable Collapsible Drone Quadcopter, Flymore Combo with 3 Batteries, 4K Professional Camera Gimbal,

Ships from United States. Most customers receive within 4-10 days.

Sold and Shipped by DJI Official Store a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
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  • 4 dB Noise Reduction, 30 min Max Flight Time;
  • 4k camera,3-aixs gimbal;
  • Enhanced Endurance, Quieter Flight.

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

The Mavic Pro Platinum features a sleek design and compact body that is both that is both powerful and alluring. A new and improved 30-minute flight time coupled with 60% noise reduction makes the Mavic Pro Platinum DJI's best portable drone yet.

Enhanced Endurance, Quieter Flight

New FOC sinusoidal driver ESCs and 8331 propellers mean that up to 4 dB(60%) of aircraft noise has been lowered during takeoff and landing, and the Mavic Pro Platinum‘s maximum flight time has been extended to 30 minutes, providing a quieter and more enjoyable flight experience.


Mavic Pro PlatinumMavic Pro Platinum
Noise Comparison
Current Wave Comparison
Mavic Pro PlatinumMavic Pro Platinum

The 8331 propellers have a brand new aerodynamic design giving the Mavic Pro Platinum an impressive noise control performance, and new FOC ESC drivers offer sinusoidal current for increased stability.


Model

|
Brand
DJI
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
Ownership: 1 month to 1 year
Verified Owner
1/ 5
DJI CUSTOMER SERVICE IS VERY BAD

Pros: I got it off new-egg, one of the best tech sites out there!

Cons: Dji will not honor their warranties. And will not admit when their software is wrong. I have been fighting with DJI for some time now, simply for them to honor their warranty because of a firmware update I was forced to download. It started causing problems that the drone didn't have before, like it reset my settings which made the drone very twitchy. Or the drone losing GPS lock which made it start drifting. Now with that said, here's what happened. My DJI Mavic Pro Platinum, after a firmware update, then started acting weird. It would lose GPS lock, and It would also keep/lose my settings for how sensitive the controls were. Which caused the drone to drift into a tree limb about 6 feet in the air, and come smashing down. After talking to them on the phone, DJI swore up and down that their engineers in "China" are the best, and they never mess flight records up. Also claiming that their software is 100% accurate and can never fail. For example, they claimed that my drone flew 12.5 meters which I believe is around 40 ft (+ or -), when in reality, my drone was only 6 feet off the ground, and started drifting due to losing GPS lock. This did not happen before a firmware update. As for their customer service, they were incredibly inconsiderate, rude, and would not help figure out the issue at hand. Not to mention that at the time of this happening, I had only had the drone for two weeks tops. They are required to follow through with the 90 day manufacturer warranty. I was on the phone for more than two hours explaining my situation, how the accident was not my fault, and that they needed to follow their warranty policy. The man I was speaking with would not listen, and proceeded to tell me that all of this was my fault. Even though their flight records were clearly wrong, I was to blame because I tried to save my drone from crashing. As any normal person would do the same. Because of that, they will not cover the bill to fix it. So apparently if your drone tries to crash, don't expect them to help you, let alone fix the problem. After over a month of fighting with DJI, I am out a $1,500 drone, and they want me to pay over $400 to repair it. Even though it was a fault in their firmware and flight records, they will not comply.

Other Thoughts: Clearly this is all due to wanting to line their pockets with money. They don't care about the customer. At least this is the impression I have gotten so far, from the customer service manager and other employees I have spoken to. It sounds like they're robotic, almost as if they have a script to follow. I also asked a customer service agent about the reports of drones flying away on their own. He had nothing to say.

1 out of 3 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Amazing camera drone

Pros: There is plenty of information available online about the Mavic Pro so I won't go into that. The thing I most liked about this purchase was that for almost the same price I got the Platinum version (and the difference is worth it to me). When I consider buying the regular version locally with sales tax, and the EggPoints I received on this purchase it works to same price. I will use the EggPoints.

Cons: None.

Other Thoughts: Midwest in January so not much flying weather yet, but I have run off a couple batteries and this thing is fun and sounds cool, but to hear it it must be close. This is quietest drone I have seen so far.

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