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ECS A55F2-M3(1.0) FM2 AMD A55 (Hudson D2) HDMI Micro ATX AMD Motherboard
  • AMD A55 (Hudson D2)
  • APU (FM2 Socket)
  • DDR3 1866/1600

1 out of 5 eggs Bad board!!! Stay away!! 01/21/2013

This review is from: ECS A55F2-M3(1.0) FM2 AMD A55 (Hudson D2) HDMI Micro ATX AMD Motherboard

Pros:

Was fast while it was working

Cons:

Would give this no eegs if I could. After installing Windows 7, I started installing windows updates, the system screen goes blank after a while. Ctrl-alt-del - no response, pressed the reset button - no response, held in the power button - no response. Had to shut off the power @ the power supply, restarted the system, windows says not shut down properly (duh) so I tell it to restart normally. Systems is back up, for a while, then black screen again. Repeat, repeat repeat. I started over with windows 7, wiped the machine and re-installed from scratch, same story.

Overall Review:

Contacted ECS's tech support, they responded that I should flash the BIOS, I checked their site, the only BIOS that would be newer than the existing system BIOS was for windows 8 support. I'm not running windows 8, I told them this. Like their motherboard - no response. I downloaded their "live BIOS update" utility and ran it on the system, it tells me the BIOS are up-to-date, no update required! I contact them again to let them know this - no response!

Manufacturer Response:

We are sorry to hear about the issues you have experienced so far. We sincerely apologize for any miscommunication that you may have encountered and would like to look into your concerns. We would like to find out your previous case number so we can ensure that it is proceeding as it should.

When contacting us, you can refer to case #ECD13012210005

I or any of my team members here at technical support will be able to help you.
Our hours are Mon-Fri 9am-6pm PST.

Thank you,
Andy
Phone# 1-510-771-0284
Email: andy_K@ecsusa.com

External Link(s):

1 people found this review helpful. Did you? Yes Yes / No No

  • Gerald K.
  • neweggVerified Owner
  • neweggOwned For: 1 week to 1 month


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