- 2048 Stream Processors
- 3GB 384-bit GDDR5
- PCI Express 3.0
Garbage fans leak oil 01/25/2014
This review is from: MSI R9 280X GAMING 3GB 384-bit GDDR5 PCI Express 3.0 HDCP Ready CrossFireX Support Video Card
Pros:
Cards were cheap when I originally bought them (310CAD)
Cons:
I have 3 of these cards and 2 GTX 760 with the same heatsink TWIN FRZR design and literally every single card sprays oil from the fans or something all over the place. Out of the total of 10 fans from the 5 video cards literally 4 of them stopped working within a month...
I used to praise MSI for their twin frozr heatsink back 2-3 years ago but this latest revision is by far the worst. I'm almost tempted to RMA the cards I have, sell the ones I get back, and buy different brand cards but that seems like a pain to do.
Manufacturer Response:
Dear Valued Customer,
We apologize for the issues that you are having with this product.
If you have not go through troubleshooting yet, then feel free to contact our tech support team for assistance at 626.271.1004 from M to F, 6am to 6pm Pacific Time.
If you have gone through troubleshooting and confirmed the symptom, then please kindly visit the URL below to set up a RMA for warranty service.
http://service.msicomputer.com/msi_user/rma_form_new.aspx
Required Information:
1. Full name (first, and last)
2. Telephone #
3. Physical address (No PO box)
4. Email address
5. Serial number (located on the box, or the back of VGA card, eg 602-xxxx-xxxBxxxxxxxxxx)
6. Please write clear details about symptoms you are having onto the Special Remark section.
Once your information and warranty are verified by the system then you will get a RMA# immediately.
You will receive a RMA email which indicates the turn-around time as well as ship-to address.
If you have any questions or concerns regarding the product or special requests, received the unit back from RMA but are still having issues, please do not hesitate to call us or email us directly and we will be more than happy to assist you, thank you.
Tech Support Line: 626-271-1004 (M to F, 6am to 6pm Pacific Time)
Tech Support Email: usreview@msi.com
Best Regards,
MSI Review Team | usreview@msi.com
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