3DMakerWorld, Inc. is a leading U.S. distributor focusing on 3D printing and fabrication, electronics and other open source hardware supplies. The company supplies quality products from worldwide reputed brands, and provide a high standard of service to the 3D printing and electronics community. The company is located in Lenexa, Kansas.
3DMakerWorld Store
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Return Policy
About Us

RETURN POLICY

We accept returns within 30 days from the purchase date, or 14 days from the customer's receiving date, whichever comes later. If you find the product you receive to be faulty or defective, please contact us as soon as possible.

A refund will be processed within 10 business days of receiving your return, and will be credited back to your original method of payment for the purchase price of the merchandise only. Customers are responsible for all return shipping costs.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%