Used and refurbished printers in the Washington, DC metro area. We sell printers, printer parts and accessories locally and nationwide. We refurbish, clean and professionally pack all items we offer for sale. We work hard to make you happy with your online shopping experience.
BEST VALUE. We offer best value for local and online shoppers by keeping our costs low and inventory moving fast.
FAST SHIPPING. 99.9% of orders are shipped within 24 hours on business days
CUSTOMER SERVICE. We provide full-time customer assistance before and most importantly after sale.
CUSTOMER SECURITY. WARRANTY. 30-day unconditional returns for FULL REFUND and free return shipping and 90-day limited warranty
OUR RETURN POLICY
We accept all returns within 30 days and pay the return shipping fee if the item you receive is damaged or defective.
Serial numbers of returned products must match the original shipment.
All returns must be in original condition and must include the original packaging and content in tact.
Returns should be packed in proper packaging to avoid damage to the item or its original packaging.
90-DAY LIMITED WARRANTY
Our warranty covers 'DAMAGE IN TRANSIT'. It must be reported immediately (no longer than 14 days)
Our 90-day warranty covers fusers and image transfer belts
Printheads, developers, and image units are covered under a 30 day warranty.
We do not provide any warranty for toner.
Our warranty does not cover any water damage to electronics
Our warranty does not cover any physical damage after 14 days from the date of confirmed delivery
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from 88printers
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (14) calendar days of the delivery date. In the event an item is sold without shipping charge, 88printers will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. 88printers will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.