AIM Distribution has earned its trustworthy name in the office supply industry by acumen in its extensive product line, catering to customer interest, access to hard to find items, competitive pricing, and a hi tech service department. AIM Distribution is a major vendor for Fortune 500 companies, government agencies, corporations, and private consumers. From national corporations to individual customers, each order, regardless of size, is accorded utmost attention and care.
Our strong buying power enables us to pass our savings on to our customers, offering the lowest prices in the industry. Thus AIM Distribution distinguished itself as the deep discounter in the office supply industry.
An educated consumer is our best customer. AIM Distribution prides itself on its high percentage of repeat customers, testifying to our customer satisfaction.

Please note the following for our product line:

Generic Ink Cartridges, Printer Ribbons, Ink Rollers Toner Cartridges, Staples, Paper and Other Print Consumables
Our compatible toner, inkjet cartridges, ribbons, copier, fax and other supplies are constructed to original OEM specifications. Guaranteed Superior Quality to Meet or Exceed High Priced OEM Products
Our Products are manufactured with new components and air-sealed in an ISO-9001, ISO-9002, ISO-14001 quality certified factory. Our Products are Engineered and Manufactured for use in 110V machines (unless specified in title) in North America. The use of our supplies does not void your machines warranty.
Manufacturer Brand Names, Reference Part Numbers and Logos are registered trademarks of their respective owners. Any and all brand name designations or references are made solely for purposes of demonstrating compatibility.
Pictures are used as Reference. Products are based on Description.
Most orders ship within 2 to 3 days Business Days (exception Wax-Resin Thermal Ribbons – Ships within 3 to 5 Days)

Refurbish Equipment (Printers, Fax Machines, Printer Accessories, etc)
Seller Refurb - Professionally Refurbished and Fully cleaned inside and out Replacing any Parts showing signs of wear.
We replace all parts and consumables to ensure that you have no issues with quality or paper jams. We test each machine thoroughly and replace the consumables that are in need of replacement such as pickup rollers, separation roller, mp pickup roller, separation pads, transfer roller, fuser film, pressure roller and then field test all the mechanics and electronics. We then clean the unit internally and externally and then professionally pack the unit and ship it to you.
90 Day Depot Warranty
Most orders ship within 3 to 5 days Business Days
Does Not Come With Toner. Ships with Power and Network cables (Where Applicable).

Refurbish Data Cartridges / Data Tapes
ECHO allows tested, proven, certified media to be resold in the marketplace with a significant cost savings when compared to new tape.
100% Certified means that each data track on ECHO media has been thoroughly tested on Original Equipment Manufacturer tape drives to ensure optimal performance in your data center environment. This allows ECHO to guarantee performance on every tape.
ECHO 100% certified tapes carry a limited lifetime warranty.

Feedback
Returns Policy
51 Ratings (88% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
94.00%
Product
Accuracy
90.00%
Customer Service
Satisfaction
92.11%
Anonymous
Ordered on 10/21/2020
Correct Item
11/4/2020 10:54:19 AM

Got the correct item 2 days earlier than expected. Slight cosmetic color discrepancies but the printer works fine and has saved me a ton of time reconfiguring my system for a new printer. The last one lasted over nineteen years. I expect this one to last many more.

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  • Didn't contact
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Anonymous
Ordered on 7/16/2020
7/29/2020 11:07:24 AM

Printer is missing a part (top of paper drawer). Still works without it but I have another one of these printers so I know the part is missing.

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Michael S.
Ordered on 5/11/2020
The ink works well in my Epson workforce
5/24/2020 5:59:54 AM

I am so happy to have found affordable ink and can now put my epson workforce 610 back in the workforce

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Kathy K.
Ordered on 1/15/2020
Poor communication / customer service
1/30/2020 6:31:08 AM

I have inquired TWICE about delivery of my 1/16 order.... no one has ever responded. Tracking # said product was damaged and seller was taking care of. If so, I still have had no communication as to when I will receive the toner, and my credit card has already been charged.

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Paul H.
Ordered on 8/22/2019
Very Satisfied
9/6/2019 4:28:41 PM

Printer clean and all cables supplied. Packaged well.

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  • Didn't contact
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Anonymous
Ordered on 7/16/2019
fits our printer well and received in three days
7/31/2019 6:55:30 PM

yes and I already have recommended your services to another.

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Alex V.
Ordered on 7/5/2019
Beautiful, Product
7/12/2019 9:05:00 AM

Would Recommend Buying From them....

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Alan F.
Ordered on 11/26/2018
Not Good
12/29/2018 9:57:09 AM

Colored ink was splotchy and ended by clogging the print head. Had to replace the printer.

AIM Distribution Response:
Alan, This is not caused by the inkjets, This is caused from not changing the waste toner container in the Printer. Hope that helps!
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  • Didn't contact
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Anonymous
Ordered on 12/10/2018
No Returns Allowed
12/27/2018 7:39:23 AM

I ordered the wrong part. The seller shipped it in a timely manner, and the part that was sent was the part I ordered. But, I ordered the wrong part. The seller does not accept returns if the box has been opened. I did not know that I ordered the wrong part until I opened the box. So, I am stuck with a part I can't use, because the seller will not accept the return since the box has been opened. I wish the seller had been more honest about the fact that, effectively, they do not accept returns.

AIM Distribution Response:
Unfortunately You misread the RMA information. The RMA states it is Subject to a restock fee. On the bottom of the email It States that the 20% restock fee is waived
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Thomas W.
Ordered on 10/22/2018
New Egg is Excellent
11/7/2018 2:41:22 PM

New Egg always delivers good products, for a good price and fast delivery.

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Dianna U.
Ordered on 10/14/2018
Dependable products and delivery
11/5/2018 6:36:44 AM

Item was as advertised and easy to install. Delivery was prompt and packed adequately.

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Forrest W.
Ordered on 8/13/2018
Nice transaction
8/28/2018 10:01:10 AM

Good quality, fair price.

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  • Didn't contact
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Ronald P.
Ordered on 1/24/2018
very good seller
2/8/2018 2:33:19 PM

the product was packed in an excellent manner

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Charles H.
Ordered on 11/13/2017
12/4/2017 4:15:49 AM

Item was exactly as described. shipped fast and packaged well. I would purchase from this sellr again and would also recommend them to others.

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Charles M.
Ordered on 4/5/2017
Fantastic service!
4/12/2017 2:27:06 PM

My toner cartridge purchase from AIM Distribution, near Baltimore, MD, on April 5 was for a "compatible" HP 92298A toner cartridge for 23 bucks. To my surprise, I received a genuine OEM HP 92298A cartridge a few days later on Saturday, April 8. I quickly opened the box, removed the security sealing strip and popped it into my antique Laserjet 4+ and checked it out. Unfortunately, the brand new cartridge was defective, leaving a grey smudge along the length of the page, I feel that probably the internal wiper blade that cleans off excess toner failed, leaving the drum with residual toner on it. I emailed AIM Distribution via NewEgg's "return/replace" communication service and received a reply from AIM that day through NewEgg, probably on Saturday. I had told AIM what happened and would be happy to scan and send copies of the pages with the smudges if they emailed me (so I had an email address for AIM). Shannon Bisram promptly did this. I scanned and emailed images of the smudged pages to him and he forwarded them to his "tech guy", who agreed that the cartridge was defective. Shannon wanted to know if I wanted a replacement or my money back. Since, I needed the cartridge to complete my income tax forms to send by April 18, I told him that if they would test the replacement and verify that it was OK, I would prefer that over receiving a refund. Bisram then proceeded to follow through and after the cartridge was checked out at AIM, it was shipped by UPS, April 10, and arrived today, April 12. Good news, the new cartridge was opened as I requested and when I checked it out in my printer, the printed test pages were flawless after the first couple of pages. So all is well! I am really happy with the customer service of AIM Distributing. They really understand that a satisfied customer is a primary facet of a good business. I would recommend them without reservation. Here is what I wrote to the AIM Product manager, after receiving the replacement toner cartridge: Shannon, Your effort to satisfy me, as your customer, is a credit to you and AIM Distribution! The cartridge arrived a few minutes ago and as you promised, it was opened and had been used to check it and make sure it was working properly. I popped it into my printer and ran 8 test prints and after the first one they looked as good as they ever have in the 59, 174 Page count on the test sheet. I will leave a favorable review on Newegg too, using this email's words. Thank you for all your and your tech guy's effort to make my purchase right. Charlie M To anyone reading this review, I highly recommend this company as a vendor you can depend on to make a sincere effort to satisfy their customer.

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charles j.
Ordered on 3/20/2017
4/7/2017 9:52:22 AM

everything was as described with fast delivery. i definitely do recommend AIM to everyone.

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Anonymous
Ordered on 3/18/2017
4/3/2017 9:38:42 AM

Back to the drawing board...start fresh... you are arte probably the worst

AIM Distribution Response:
We sold you printer ribbons. I am confused is there was problem you have no contacted us Stating there was a problem
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