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21 Ratings (81% Positive) 

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On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Satisfaction
100.00%
VALVE A.
Ordered on 7/14/2019
I received a BETTER New In Box model than what I ordered. It arrived in 2 days and Free Shipping.
7/31/2019 9:07:34 AM

I thought I was purchasing an obsolete refurbished unit, I knew that. They sent me a BETTER model BRAND NEW in box with everything. With A Warranty!!!. So Yeah. You bet I recommend these guys! The NVR worked much better than the model I was trying to exactly replace as a drop in replacement. It was already upgraded to latest Firmware, had all the cables, remote, etc. I dropped in a new HDD. Software worked finally, and I happily ditched my old ancient broken NVR into the trash.

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anaele i.
Ordered on 6/15/2019
7/2/2019 9:06:32 PM

plain and simple and to the point....

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Lashawntha H.
Ordered on 3/15/2019
4/2/2019 4:49:32 AM

fast shipping

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Anonymous
Ordered on 5/3/2017
I was treated like a real customer. I found that the Item was not compatable with my equipment but the fault was mine. Newegg was extreamly helpful in finalizing a replacement.
5/21/2017 3:03:06 PM

I would recommend Newegg to others as a source of merchandise Newegg sells, their professional customer service and willingness to work with their customers

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Joel G.
Ordered on 1/26/2017
Service was great!
2/9/2017 2:52:24 PM

I appreciate the service provided it and the price too. Have a great day!

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Anonymous
Ordered on 2/27/2015
GreatSeller!
3/10/2015 9:17:26 PM

definitely will buy again from this seller!! fast shipping and the product was exactly what was pictured on the site! Received my items just days after i ordered it!! high recommend buying from Acelevel.

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twodoglights
Ordered on 9/11/2013
Do Not Buy From Ace Level
7/7/2014 3:02:48 PM

this camera stopped (actually 2 of them I purchased) switching between day and night mode. contacted to see about getting a replacement, preshipped ( even with a CC to cover the cost of the camera until they received the defective) since its in a very hard to reach location... Acelevel would do nothing to assist me the customer.. they wanted me to wait weeks without a camera in place, told me to call the manufactuer! were very rude.... months later they send me a RMA?? I recieved an email about an RMA for the camera..after 4 months... call to get the address...they told me they sent me another email stating to disregard the RMA!! WRONG!! so now they are backing out on replacing the units!! 0 customer service after the sale.....Stay away from them!

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Anonymous
Ordered on 3/29/2014
Got swindled
5/2/2014 4:54:08 PM

I ordered Q-See QM9703B however they sent me the QM9702B claiming this was an "upgrade...at no extra charge". The QM9702B is $40 less! Since I ordered 2, that's a theft of $80. Do not buy from this seller.

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SchNiVas
Ordered on 4/18/2014
Device Defective
5/2/2014 3:23:00 PM

Device was defective. Returned for refund. EVEN THOUGH DEVICE WAS DEFECTIVE, WAS STILL CHARGED A RESTOCKING FEE. W.T.H. IS THAT ABOUT???? NOT RECOMMENDED...

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