Acelevel is a Security Systems Company Based in Southern California . We Provide the latest security solutions at an affordable price and strive to provide the best customer experience and service .
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plain and simple and to the point....
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fast shipping
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I would recommend Newegg to others as a source of merchandise Newegg sells, their professional customer service and willingness to work with their customers
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I appreciate the service provided it and the price too. Have a great day!
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definitely will buy again from this seller!! fast shipping and the product was exactly what was pictured on the site! Received my items just days after i ordered it!! high recommend buying from Acelevel.
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this camera stopped (actually 2 of them I purchased) switching between day and night mode. contacted to see about getting a replacement, preshipped ( even with a CC to cover the cost of the camera until they received the defective) since its in a very hard to reach location... Acelevel would do nothing to assist me the customer.. they wanted me to wait weeks without a camera in place, told me to call the manufactuer! were very rude.... months later they send me a RMA?? I recieved an email about an RMA for the camera..after 4 months... call to get the address...they told me they sent me another email stating to disregard the RMA!! WRONG!! so now they are backing out on replacing the units!! 0 customer service after the sale.....Stay away from them!
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I ordered Q-See QM9703B however they sent me the QM9702B claiming this was an "upgrade...at no extra charge". The QM9702B is $40 less! Since I ordered 2, that's a theft of $80. Do not buy from this seller.
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Device was defective. Returned for refund. EVEN THOUGH DEVICE WAS DEFECTIVE, WAS STILL CHARGED A RESTOCKING FEE. W.T.H. IS THAT ABOUT???? NOT RECOMMENDED...
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I thought I was purchasing an obsolete refurbished unit, I knew that. They sent me a BETTER model BRAND NEW in box with everything. With A Warranty!!!. So Yeah. You bet I recommend these guys! The NVR worked much better than the model I was trying to exactly replace as a drop in replacement. It was already upgraded to latest Firmware, had all the cables, remote, etc. I dropped in a new HDD. Software worked finally, and I happily ditched my old ancient broken NVR into the trash.