Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

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3,786 Ratings (77% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
82.19%
Product
Accuracy
81.63%
Customer Service
Satisfaction
78.70%
Anonymous
Ordered on 3/8/2021
Fantastic
3/23/2021 7:55:13 AM

Of all the thermal pastes I've used or have seen used in the past, this is by far the best for heat distribution and spread.

  • Yes
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CALEB A.
Ordered on 2/18/2021
Received without issue, everything fine.
3/15/2021 2:44:30 PM

Their customer service followed up with me to ensure I received the order and that everything was satisfactory, thoughtfully offering to address any questions I might have.

  • Yes
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  • Yes
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James E.
Ordered on 2/19/2021
Great Seller
3/11/2021 2:55:37 PM

This seller has profound communication with the customer and dealing with Monica was a great experience!

  • Yes
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Emiliano G.
Ordered on 2/19/2021
Fast delivery and customer care
3/11/2021 7:28:05 AM

Recommended seller, very fast delivery time. They contacted me if I received the items and if everything was fine.

  • Yes
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Nikkolas C.
Ordered on 2/1/2021
Wrong item received; no refund received yet for returned item
3/7/2021 3:28:44 PM

I ordered an Onyx BOOX Nova ereader, and instead received a much smaller model that was worth half as much. Seller offered refund for returned item, but I shipped it to them almost three weeks ago and have still not received a refund. No response from them via email.

  • Yes
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Edward K.
Ordered on 1/7/2021
Epic fast shipper!
1/11/2021 10:40:25 PM

Wow! They got product to me in two days on basic shipping. I had to double check I didn't accidently pay for overnight... It was that fast!

  • Yes
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  • Didn't contact
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Thomas U.
Ordered on 11/25/2020
12/13/2020 11:20:01 AM

Buying experience was smooth and easy, item was delivered as promised, and modem arrived in good condition. Shopping experience was excellent.

  • Yes
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  • Didn't contact
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Hau D.
Ordered on 11/23/2020
12/11/2020 2:23:24 PM

Good product with good customer service.

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Dillon M.
Ordered on 11/23/2020
Best thermal paste i've used yet
12/11/2020 7:47:57 AM

even though it wasn't a drastic change reapplying this thermal paste instead of what was previously applied resulted in some better thermals coming from my cpu. coudn't be happier with the product!

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Jeff C.
Ordered on 11/30/2020
Product, cost, shipping, and experience.
12/11/2020 7:06:51 AM

The purchased 3.5 gram tube of Arctic Silver 5 was more than reasonably priced, was sent in a timely manner, and received within the window shared by the tracking service via USPS; there was a delay of three days, due to the holidays, but it arrived just two days in to the expected delivery window. Three beads worth of the thermal paste was used for a(n) AM3+ installation of a liquid cooled radiator's heatsink, spread uniformly, adhering to the CPU before the heatsink was fastened down; after boot up, and benchmarking, the temperatures monitored were within excellent ranges. The importance of waiting for the delivery, to install the heatsink while using excellent quality thermal paste, was needed as to protect the CPU from temperature damage via improper installation / lack of sufficient heat transfer. After delivery and usage for installation, Monica reached out to ensure the product arrived, and offered assistance, if I needed any questions answered. All said, this is how a normal transaction should unfold; remaining product in the tube, for many installations of heatsinks, in the future.

  • Yes
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Mitchell H.
Ordered on 11/23/2020
Still havent seen it
12/10/2020 9:28:39 PM

It's been 3 weeks and the seller still hasnt sent the router i ordered. I had a tracking number created, then crickets. I'd atleast like conformation they all died of the kung-flu or something

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
LUKE H.
Ordered on 11/13/2020
Arctic Silver 5 Thermal Paste
11/30/2020 9:39:55 AM

Arrived on time and exactly as described. My order manager from the company then reached out to me to ensure that I had a quality ordering experience, which I thought was nice. No complaints here!

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Mr. O.
Ordered on 11/7/2020
Silverstone HTPC case
11/23/2020 2:56:24 PM

Arrived ahead of schedule and in good shape.

  • Yes
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Anonymous
Ordered on 11/16/2020
Charged but never shipped
11/19/2020 10:49:47 PM

I am still waiting for my order to ship after seven days. My order was listed as shipped, my credit card was charged, I got a tracking number then after two days the tracking number was changed to “Tracking Number Not Found”. They have my money but I have nothing.

  • No
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Anonymous
Ordered on 11/3/2020
11/17/2020 4:48:31 PM

Product arrived fast and was exactly what ordered.

  • Yes
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Ian B.
Ordered on 10/30/2020
Great Service
11/12/2020 10:42:12 AM

I received the product as described and on time. Seller even contacted me afterwards to verify I was pleased. Great seller.

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Shaun L.
Ordered on 10/22/2020
Clean transaction!
11/6/2020 8:24:18 AM

This was a clean transaction. The item shipped on time and was exactly as described.

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Anonymous
Ordered on 10/22/2020
Good experience
11/4/2020 2:05:30 PM

They had an acceptable delivery time, despite the local post office delaying it, and had good follow through to ensure it was in proper condition, despite it being a cheap order. Very impressed

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Dickson S.
Ordered on 10/18/2020
11/3/2020 11:56:12 PM

great product easy install exttra heavy duty

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ANIL K.
Ordered on 10/25/2020
No problems so far
11/3/2020 10:17:06 PM

I have bought this extension cables for one tenth of the price with free shipping from this seller. I haven't tried them but packages looks intact.

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