For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

【AboutAimilai Technology Store】

Who We Are
AboutAimilai Technology Store is a one-stopSupply all kinds of electronic 3C products, household items, outdoor supplies, auto parts, computer accessories, etc. solution provider.

What We Do
Aimeilai Technology INC is based in China, we are committed to providing Better Quality and Lower Prices products to consumers and distributors. And we also strive to providing each customer with the highest standard of customer service. If you have any needs or suggestions, please feel free to let us know, we will improve. Wish you a happy shopping experience here.

【AboutAimilai Technology Store Contact us】

Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.

We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
My goal is to make sure you are a happy customer and pleasant shopping with us.
When you shop with us, your satisfaction is our #1 priority.

AboutAimilai Technology Store Email: ssuty@outlook.com

Customer Service Phone :+86 17722817186(CN)
Mon to Fri 9AM - 6PM
Mon to Fri 9AM - 6PM

【AboutAimilai Technology Store Shipment 】

We will arrange the shipment within 1-3 working days after receive your payment. (Excluding Saturday, Sundays & China Holidays, Hope your understanding).
And if you make the payment on Saturday or Sunday, We'll ship it on the following Monday.
We use the different shipping methods, If item shipped from China, normally it will take 8~20 business days ,If item shipped from USA, normally it will take 5~10 business days.
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

【AboutAimilai Technology Store Return】

We offer a 30-day exchange and refund policy for defective items.
If there is defective item received, Please show me the evidence by picture or video,buyer return the defective item at his own cost and we will ship the replace item to you at my shipping cost.
Please contact us before your return the item, we will offer you the right return address.
After getting the returned item,we will refund the customer at the item's price(Shipping and handling fees are non-refundable).
Buyer is responsible for the return shipping fee and buyers will be responsible for the securely package during the return.
Buyers are requested to check the legality of money refund in your country.

【AboutAimilai Technology Store Feedback】

Our goal is to make you 100% satisfied and pleasant shopping with us.
If you are satisfied with the purchase and our total service, your comment is very important in our business success ,please take a minute to leave us a positive feedback .
If you are not satisfied with your purchase in anyway, Please give us the opportunity to resolve any problem ,We understand the concerns and frustration you might have ,and will try our best to resolve the issues.
Please do not leave any negative or neutral feedback before contact us. We try our best to deliver great service to our customers,to satisfy you in every aspect.

Feedback
Returns Policy
8 Ratings (25% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
25.00%
Product
Accuracy
62.50%
Customer Service
Satisfaction
25.00%
glenn v.
Ordered on 5/25/2020
23 days and counting in transit...
6/23/2020 5:59:48 AM

I believe it is being sent by donkey cart to the nearest port of call then transferred to a leaky rowboat rowed by two elderly folks one to bail one two row across the pacific where it will be transferred to some Californian kid on a skateboards backpack and shuffled across the country to the east coast .

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  • Didn't contact
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Robert S.
Ordered on 2/14/2020
Month Long Delivery
3/13/2020 4:41:57 AM

It took a month to receive, why?

Aimilai Technology Response:
Hello, sorry, logistics delay due to epidemic situation. We cannot guarantee the timeliness of transportation, and the parcel is currently signed. Thank you
  • No
  • Yes
  • Didn't contact
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Randy L.
Ordered on 1/26/2020
2/24/2020 2:28:52 PM

Shipping label created immediately. Never shipped. Supposed to be getting a refund. Still waiting for a refund .

  • No
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Scott P.
Ordered on 10/7/2019
A little slow, but AS STATED...
11/5/2019 10:41:50 AM

Not a lot of controllers like this available nowadays. Not sure why, I guess because so many people are enraptured with their phones! But I "grew up" in the the 80's so I was I "fell in love" with my computers, before "being a geek" was cool, lol. This came a little slow (of course - it WAS from China), but I was building a new computer (AMD) so it was needed (sadly, they never really got a handle on "heat"...). But, it came "well packed" and works exactly as described! It appears to be well-made and "does" exactly what I needed! I WOULD buy it again, if I needed another!

Aimilai Technology Response:
Thank.good
  • Yes
  • Yes
  • Didn't contact
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wilson s.
Ordered on 6/4/2019
7/8/2019 9:30:18 AM

Nothing wrong with the product, but it took forever to get here. Why did it have to come all the way from China? Don't they have things like that in stock?

Aimilai Technology Response:
Our warehouse is in China. Need to ship in China. We will optimize for your suggestion, thank you
  • No
  • Yes
  • Didn't contact
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Joshua L.
Ordered on 1/31/2019
Mediocre
2/19/2019 8:28:10 PM

Ordered some simple fan filters. After two weeks it still hadn't shipped. Tried returning but instead got an RMA number asking me to ship the product (Which i don't have) back. Newegg simply cancelled the RMA Request. Then the seller contacts me first, to which i reply i do not need the product and would like a refund. A week later the order is still in progress, still hasn't shipped or given me a refund.

Aimilai Technology Response:
Sorry, the purchase time of the buyer is in the Chinese New Year holiday, so the delivery is delayed. When we are working normally, the buyer informs us that it is no longer needed, so we did not ship. Buyers request a refund is processed by NEWEGG, there is a delay in time, we can not directly refund, please understand. Thank you
  • No
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