Alan CompuTech has been serving the Bay Area and abroad for over 24 years. ACI is a respected international distributor for model companies such as Hewlett Packard, Compaq, IBM, DELL, Gateway, and NEC. With thousands of product in stock, and new shipments coming in daily, we pride ourselves by offering our customers a vast selection of various OEM computers and parts that best fit their needs. Customer satisfaction is always our top priority, and to assert that, we also provide same day shipping for most orders placed before 2:00 PM (Pacific Time).

Interested in wholesale? Contact us for a quote! 1-510-324-7600 or sales@alancomputech.com

Feedback
Returns Policy
82 Ratings (85% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.83%
Product
Accuracy
85.19%
Customer Service
Satisfaction
86.00%
Joe D.
Ordered on 12/20/2020
Fast delivery and fairly priced
1/10/2021 4:21:41 PM

Fast delivery and fairly priced

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  • Didn't contact
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Kenneth M.
Ordered on 10/25/2020
Pretty good
11/9/2020 11:43:19 AM

I found the thing I needed for a good price. Turned out I didn't need it. I tried to contact them for it to be returned and they never replied. Now I have the thing I don't need.

  • Yes
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William M.
Ordered on 10/22/2020
11/7/2020 7:53:14 AM

This is a correction on the first review I wrote, I forgot to add this additional information. I was looking for a 2.5 to 3.5 SATA HDD Caddy Adapter Tray to replace since the original one I broke for the HP VelociRaptor in 2018 which I replaced. I like the heavy construction for my other SDD drives. When I bought this I was only thing I saw the STATA hookup think the I thought it was the same as the ORICO 2.5 to 3.5 inch Hard Drive Adapter. I didn’t realize that the HP VelociRaptor use the extra plug in which a standard 2.5 drive will not fit. Please don’t make the same mistake I made. I am happy the company help me on the my return problem.

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David W.
Ordered on 8/19/2020
watch out!
8/24/2020 11:20:27 AM

They charge absorbent shipping charges if you want to return an item you are dissatisfied with.

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Larry M.
Ordered on 8/3/2020
Good product at a good price
8/18/2020 5:56:46 PM

Would recommend this seller

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  • Didn't contact
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William R.
Ordered on 6/27/2020
Far superior
8/5/2020 4:32:00 PM

Product arrived soon and in working order. I have another version of the S3 Savage 4 graphics and this one is far superior (you can really notice performance difference when it comes to FPS). I suspect this one is based in the Savage 4 Extreme configuration. Try "Unreal" or first "Deus EX" with "Metal" API and you´ll see how this card delivers. As a vintage PC collector, I highly reccomend this item.

  • Yes
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Jon R.
Ordered on 7/19/2020
8/3/2020 11:44:32 AM

Nicely packed. Came a day early, IIRC

  • Yes
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Carl G.
Ordered on 7/20/2020
Good product. Excellent communication
8/3/2020 10:56:03 AM

Good product. Excellent communication

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Donna K.
Ordered on 6/12/2020
Excellent customer service!
6/26/2020 5:45:48 PM

Fast shipping and terrific customer service!

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Angela L.
Ordered on 6/3/2020
Faster than promised
6/17/2020 1:36:24 PM

I bought RAM for my son. The product was faster than requested and exactly as described.

  • Yes
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Eduardo S.
Ordered on 6/11/2020
PCI card bracket was short unlike in the photo
6/15/2020 3:19:17 PM

PCI card bracket was short. Same as the "spare" bracket that came with the package. The photo shows that the card should have a "tall" bracket, and the package should include a "short" bracket spare.

  • Yes
  • No
  • Didn't contact
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Michrel S.
Ordered on 5/22/2020
HP USB Keyboard
6/8/2020 2:57:04 PM

Everything as expected. The extra sound buttons (mute, up & down) and the sleep-button also all work as expected, and are handy. I'm happy.

  • Yes
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  • Didn't contact
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KEvin H.
Ordered on 5/24/2020
Excellent purchase experience.
6/4/2020 5:50:17 AM

Item arrived in a timely manner, exactly as described & best price on the internet. Would purchase from this seller again, highly recommend.

  • Yes
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  • Didn't contact
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Michael P.
Ordered on 5/19/2020
PS/2 keyboard
6/3/2020 10:00:06 PM

Who needs a PS/2 keyboard in 2020? Well, I had an ancient windows system that was ignorant of USB - so ordered one here. Got here in three days - exactly what I needed!

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LUCIA G.
Ordered on 5/12/2020
Unhappy disappointing
5/27/2020 2:41:41 PM

Delivered damaged have called no one responds the leg came broken When you try to log on it tells you not register They tell you they can not help you

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Mike R.
Ordered on 4/17/2020
happy customer
5/6/2020 9:27:45 AM

I would recommend this seller.

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Anthony N.
Ordered on 3/2/2020
I got the item fast
5/2/2020 6:17:33 AM

This says it will work for my motherboard, for the build I am doing, I did email seller and was given a RMA Minus a restocking fee????? Here is the kicker. The build I am doing is at my brothers house and I had to send the back-plate to him, I asked him to send it back to me and he took his sweet time, now I cannot get a refund. I ACCEPT PARTIAL RESPONSIBILITY. BUT IF THE BACK-PLACE ACTUALLY WORKED LIKE IT SAID IT WOULD IN THE DESCRIPTION NONE OF THIS WOULD OF BEEN NECESSARY. SO NOW I AM OUT 14.00 BUCKS AND WILL NEVER BUY FROM THIS SELLER AGAIN.

Alan CompuTech Response:
Hello Anthony, Hope my message finds you well. In such scenarios, we request you to kindly create a return request in Newegg. In such cases, we do never deduct any restocking fees. Its probably must be a bug in the Newegg system. Please try to create a return request again and we will see as to what can be done. Best regards, Jeet
  • Yes
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Marion S.
Ordered on 4/17/2020
5/1/2020 12:28:46 PM

Fast and efficient service. Part met my needs.

  • Yes
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Kenneth W.
Ordered on 4/10/2020
Pleased with this seller
4/24/2020 12:19:16 PM

Item as advertised and good quality.

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  • Didn't contact
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Deborah H.
Ordered on 4/1/2020
Excellent seller
4/15/2020 7:46:32 PM

Item was exactly as described, works perfectly, and arrived ahead of schedule! Thank you.

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