Amcrest products are part of a generation of advanced remote monitoring and surveillance systems which bridge the gap between powerful capabilities, ease of use and affordability. With their high quality and robust design, our cameras allow you to securely monitor your home, small business or medium to large enterprise. Our camera systems are designed to record and deliver live video and audio to you anywhere in the world

We distinguish ourselves by an unrelenting commitment to excellence in terms of our product software, hardware and support. We spend months, even years, developing and testing each product before release to ensure it works as it should and we continue to improve our products after release through firmware updates to enhance features, simplicity, reliability and security.

We are a top rated security products manufacturer and distributor servicing hundreds of thousands of customers worldwide primarily across the United States, Canada, the UK, Germany and France. We provide free after-sales support and local warranty services to all of our customers in their local countries. All of our US sales ship from within the United States and are guaranteed by our local US warranty and support services out of our Houston, TX, location. Similarly all sales in Canada, the UK, Germany and France ship from local warehouses in their respective countries.

When you purchase an Amcrest product you are not only purchasing the product, but also the value-added services of our 24 - 48 hour shipping from our local warehouse, complete after-sales technical support as well as our US/local replacement warranty and return services. If you have any questions or comments please do not hesitate to contact us. You can reach us by dropping an email to sales@amcrest.com or calling us at one of the phone numbers on our contact us page.

OUR PURPOSE

At Amcrest, we in are in the business of securing human life and property. Our core purpose is to deliver affordable solutions which help people feel secure and protect whats important to them. We are inspired by the ideals of technological advancement, excellence in our craft and service to humanity. We offer our customers peace of mind, a deeper connection with their world and a sense of security knowing their loved ones and material assets are safe.

Our main task is not only to design, develop and manufacture the finest security and surveillance equipment out there, but more importantly to build the finest security & surveillance company there is, and to keep building, never stopping, never finishing. Our ultimate goal is to establish a company that can prosper beyond the tenure of any single leader and through multiple product life cycles; for the company to continue to provide value and fulfill its core purpose for generations to come.

OUR VALUES

We are guided in pursuit of our purpose by a set of core values that inspire us and which we believe will remain relatively constant as we continue our journey forward. Those values are as follows:

-Focus on the customer, and everything else will follow
-Commit to Greatness
-Be passionate, ambitious, and pursue perfection
-Collaborate with Infectious Enthusiasm
-Move Fast and Embrace Change
-Be Open, Honest, and Transparent
-Have Fun
-Be Humble

Thank You & Best Regards,

The Team at Amcrest.com

Feedback
Returns Policy
314 Ratings (80% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.06%
Product
Accuracy
92.59%
Customer Service
Satisfaction
80.56%
Justin O.
Ordered on 1/22/2021
FANTASTIC.
2/1/2021 9:08:31 AM

They are quick, they are responsive, their gear is well priced considering the feature set. 100% love these people.

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D J.
Ordered on 8/28/2020
Repeat Customer
9/15/2020 6:32:10 AM

Always excellent service and great price!

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Chim S.
Ordered on 8/7/2020
Good product
8/21/2020 6:02:01 PM

I son likes it. Easy to install, plug N play.

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KENNETH H.
Ordered on 8/4/2020
Seem fine
8/19/2020 6:49:41 PM

If I say seem fine that good have no problem complaining But what it said to be and is. boy as long as you stay away from the from over-sea's those have been about 70% good, most of time I don't even have time to return got a Logitech keyboard didn't work at all as same one from local retail store in USA

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Jun C.
Ordered on 7/31/2020
I purchased 5 cameras in the order. I only received 3 cameras.
8/19/2020 6:41:03 PM

I called Amcrest customer services on August 13. But they let me email to their Shipping department. I sent an email to Amcrest Shipping on the same day. they email me back just told me order number 912084722391 has been shipped. I sent them an email back told them "I purchased 5 cameras, but I only received 3 cameras." last Friday They didn't answer. Please see communication email below Can you contact them? Thank you

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Rick S.
Ordered on 7/18/2020
Does just what's it's supposed to do
8/3/2020 11:13:04 AM

Fit my camera exactly and works perfectly for my application. It IS a little pricey and really doesn't need to be. Others can be acquired for less.

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Andrew S.
Ordered on 7/16/2020
Product they shipped me was used, and they would not do a password reset
7/27/2020 1:22:22 PM

I ordered a new NVR and it showed up in new packaging, but when I powered it on it was used by someone else and there is no way to do a hard reset on this model. After spending 1.5 hours on hold and talking to their customer service people. I was hung up on, she said she could "no longer hear me" when we started talking about questions she could not answer. I will NEVER PURCHASE anything from this company again and I urge you to NOT GIVE AMCREST any of your business they are horrible all around to deal with

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Ryan G.
Ordered on 7/10/2020
Great price
7/24/2020 4:01:03 PM

Better price than any where else I saw.

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William T.
Ordered on 6/11/2020
BEST PRICE EVER
6/26/2020 10:33:47 AM

Yes I'll recommend NewEgg, just make sure to shop around some. I have gotten many of my computer parts and electronics from them and have been satisfied with the quality and description of their products. My new camera works very well for monitoring the front of the property.

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  • Didn't contact
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Anonymous
Ordered on 5/29/2020
Efficient
6/16/2020 12:19:18 PM

Products As Described.......

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Glenn B.
Ordered on 5/31/2020
Still waiting in delivery.
6/15/2020 12:20:46 PM

I am still waiting to receive the item I. Ordered weeks ago and said it was shipped over a week ago and is only one state away from me. Very frustrated

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  • Didn't contact
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Nathanael V.
Ordered on 5/9/2020
Always have had a good experience from Amcrest
6/2/2020 5:50:50 AM

I've tried a few of the cheaper brands of IP cameras and Amcrest has been the easiest to work with, best build quality and the best quality of picture. They always work well with my Qnap NAS and Amcrest's app is better than most if you need it.

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  • Didn't contact
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james d.
Ordered on 5/8/2020
New Battery
5/23/2020 8:28:37 AM

New battery brought back life to a dead kindle cheaper than what Ama!@# wanted.

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  • Didn't contact
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nichole b.
Ordered on 4/16/2020
Web Cam
5/14/2020 5:54:12 PM

The webcam was exactly as described and works well. Having a little more information on how to set it up or really, how to disable the laptops default camera would have saved me a headache... However, that isn't the companies fault that it took me a while to put two and two together! :) The camera can be placed on a monitor AND on the tripod stand that comes with which is nice. It also has an extra long cord so moving the laptop around isn't such a big deal as it can move from one end of the desk to another without having to move the camera itself (or vise versa) I would recommend this camera.

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Don R.
Ordered on 5/2/2020
Awesome Seller!
5/11/2020 10:29:27 PM

Very fast and secure delivery!

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  • Didn't contact
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Don R.
Ordered on 5/2/2020
Awesome Seller
5/11/2020 10:25:40 PM

My order was taken care of expeditiously, and arrived well packaged, and on time.

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Nathanael V.
Ordered on 4/26/2020
5/11/2020 7:30:05 PM

Have bought a few things from Amcrest, always good products for the price. Never had a need to contact support so can't say much about that.

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  • Didn't contact
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Nade S.
Ordered on 4/22/2020
Very good
5/7/2020 6:02:50 AM

Arrived timely. Excellent picture.

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  • Didn't contact
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Vicki W.
Ordered on 4/19/2020
excellent transaction
5/4/2020 1:36:05 PM

Product was delivered very quickly and in perfect condition. Product was exactly as described! Would recommend this product and seller.

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  • Didn't contact
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Sam Y.
Ordered on 4/14/2020
Works Great
4/29/2020 11:04:07 AM

The webcam works great. Arrived earlier than expected. Easy to hook up and work well with my teleconference software.

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