Apollo Premium Electronics Seller Profile

These guys delivered my new computer quickly. More quickly than originally estimated. That means they were ready to ship and did ship early.

The laptop I purchased was advertised with 16GB of RAM. After purchase the seller notified me that it does not come with that much RAM. I recieved a full refund.

Would recommend

I did not have any issues with this vendor.

The only thing was that the key code was not known to be a "scratch off" so we wasted some time before we figured that out.

I will not do business again with this seller. The laptop they shipped was faulty, that happens. The fact that box wasn't properly padded might have had something to do with that. But Customer Service acted like I did something wrong. They took a WEEK after they received it to "investigate" the machine. I had to email them several times b/c they weren't contacting me, and then despite me telling them 3 TIMES that I wanted a replacement, they issued a refund, again with contacting me. They are not Newegg Reseller Quality IMHO

Thank you for the fast shipping.

The package came a day early and I missed it since a signature was required. UPS isn’t the easiest to deal with, but they are better than USPS. Only issue was the shipping experience

No problems. Quick delivery.

This was a first time purchase with Newegg. Very impressed with the website and order processing. It will not be the last time I use them. Excellent rating!

Everything is as advertised and seems to do what it should. I am nearly computer illiterate, so I ordered what my local guru said to order. So please excuse my ignorance but my Guru is very impressed.

Love the computer. Thanks for quik delivery.

Fine

Item as described and is working good.

A little hiccup at first ordering but went through and delivered way quicker then I expected given the time of year and current worldwide pandemic. I am very pleased with the items and service. I would recommend to anyone.

They had a problem with the original configuration. They contacted me about it, and efficiently solved it. I still got my computer, but with an altered configuration and a fifty dollar credit. I ended up with a one terabyte SSD instead of the 512 SSD, and 1 TB HDD I ordered. The item was delivered on time and is working perfectly so far. Overall I felt this experience was a positive one. I'll certainly order from them again.

Item was delivered on time and safely wrapped. We would recommend this seller.

They had what I needed at a good price and good delivery schedule. Happy!

I ordered a new computer from this seller and the computer was defective, I shipped back. It's been more than 15 days and I haven't received the replacement computer or any email from seller at all.

My review is not just about this seller but Newegg as well. First we did not receive the laptop we ordered. We then returned it and were promised they would send the right one. After multiple phone calls and emails, I was finally told that it was out of stock. Why weren't we told this from the beginning and better yet why did they take the order, and our money, in the first place? This whole experience has been absolutely terrible. Having to deal with a third party seller on top of everything else was awful. I've bought from Newegg several times before with no issues that is why I returned to them. No more! .