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39 Ratings (46% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
33.33%
Product
Accuracy
51.28%
Customer Service
Satisfaction
43.48%
Sheila P.
Ordered on 11/1/2020
HDMI Cable with Adapter
12/19/2020 12:06:18 AM

I am very happy with the HDMI Cable and Adapter. Works great. Thank you Newegg. Hope to purchase more from you soon.

  • Yes
  • Yes
  • Yes
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Ernest J.
Ordered on 11/22/2020
Price and Performance
12/8/2020 10:14:55 AM

Product arrived on time and worked as described. Great price!

  • Yes
  • Yes
  • Yes
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Trudy B.
Ordered on 7/18/2020
Too small
8/3/2020 3:45:22 AM

The mask is good quality but to small for my husband. Description did not say whether it came in different sizes.

  • Yes
  • No
  • Didn't contact
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Shawn S.
Ordered on 4/27/2020
Worth the wait?
7/25/2020 6:46:47 PM

Took 3 months to finally arrive. Thankfully it fits well and I'm quite satisfied with the product!

  • No
  • Yes
  • Didn't contact
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CYN T.
Ordered on 6/27/2020
Owner
7/16/2020 11:19:57 AM

I would purchase from this seller again I did not know how to answer the "on time" question. . .?

  • No
  • Yes
  • Yes
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Anthony P.
Ordered on 6/26/2020
Still waiting!
7/14/2020 8:47:28 AM

Contacted customer service about a week ago, have heard nothing and my order is lost apparently.

  • No
  • No
  • No
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Anonymous
Ordered on 6/7/2020
6/17/2020 3:29:12 PM

Really comfortable, Arrived really fast. I’m highly satisfied with this purchase. Thank you!

  • Yes
  • Yes
  • Yes
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Andre L.
Ordered on 5/7/2020
Still Have Not Received
6/5/2020 2:25:45 AM

I cannot provide a positive review at this time. The order has yet to be delivered and no tracking, follow up, or updates have been shared with the consumer.

  • No
  • No
  • Didn't contact
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Pavankumar C.
Ordered on 5/4/2020
I haven't received the product yet
6/2/2020 10:44:57 AM

I have ordered them almost a month ago, I haven't received them yet. Don't know know why it is taking this long

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/30/2020
This seller cannot fulfill orders
6/1/2020 10:18:06 AM

This seller cannot fulfill orders Ordered a month ago. Product page stated 2 weeks. Nothing has arrived.

Arvin Response:
Dear Valued Customer, Firstly, thank you very much for your purchase; we really value your business. But I'm really sorry, slow logistics has brought you a bad shopping experience. We would like to confirm whether you received your email on May 31st? The email states that your package has arrived at the destination airport on May 18 and is waiting for shipment from the logistics service provider. Due to the impact of the epidemic, the express delivery time and speed are subject to local traffic control, and the normal arrival time will be delayed, which is beyond our control. We have urged logistics service providers and hope you will receive the package as soon as possible. There is a logistics update on May 31, logistics status has been emailed to you. Thank you for your understanding and support. If you have any questions, please contact our customer service to solve it in time, and wish you a happy life! Regards,
  • No
  • No
  • Didn't contact
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Monica S.
Ordered on 5/4/2020
Satisfied
6/1/2020 7:57:04 AM

I would recommend this seller. My masks came just as described and delivery time was reasonable considering I live in the USA.

  • Yes
  • Yes
  • Yes
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Edward S.
Ordered on 4/29/2020
Still haven’t received
5/31/2020 5:26:49 PM

It’s going on a month and I still haven’t received the order

  • No
  • No
  • No
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Molly G.
Ordered on 4/21/2020
I'd love to review this if it is ever delivered
5/29/2020 1:00:18 PM

I ordered this product on 4/21 and as of 5/29 it has not been delivered. The company indicated that it would be 8-15 days and I was patient knowing that there is a run on disinfectant products. I inquired and got a form response that items had not cleared customs and that they would notify me when it cleared. I am going to let it ride for a bit longer and give them a chance to get me the product. I will update if/when I receive the product.

  • No
  • No
  • No
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Elizabeth A.
Ordered on 4/28/2020
5/29/2020 9:15:09 AM

Did not order or receive these

  • No
  • No
  • Didn't contact
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Joseph P.
Ordered on 4/28/2020
5/29/2020 7:27:20 AM

Changed the items I ordered to completely different items. Still have not received them 1 month later.

  • No
  • No
  • Didn't contact
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David C.
Ordered on 4/29/2020
5/29/2020 7:24:39 AM

False advertising. I ordered from them because it said 7-15 days shipping. It's a month and I still haven't received my order.

  • No
  • No
  • No
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Marilyn S.
Ordered on 4/25/2020
No communication. I have 4 outstanding orders and last notice they shipped was May 7.
5/23/2020 12:18:53 AM

No

  • No
  • No
  • No
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Sigidfredo C.
Ordered on 4/24/2020
5/22/2020 1:33:11 PM

The shipment took a lot longer that I would’ve like.

  • No
  • Yes
  • Didn't contact
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Lisa S.
Ordered on 4/23/2020
5/21/2020 10:31:20 AM

It has been almost a month and I have not received my merchandise and have had no communication from this seller. Very disappointed and hoping for a swift resolution.

  • No
  • No
  • No
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Glorie P.
Ordered on 4/13/2020
Never received item I ordered
5/18/2020 12:27:21 PM

Never got past label created, no communication

  • No
  • No
  • Didn't contact
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