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7 Ratings (86% Positive) 

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On-Time
Delivery
71.43%
Product
Accuracy
57.14%
Customer Service
Satisfaction
83.33%
Don J.
Ordered on 11/19/2020
12/23/2020 10:39:08 AM

After the original machine did not ship the seller's rep (Spencer) worked in a timely manner to resolve the issue. He was able to find a compatible replacement machine and shipped it to our office. Spencer followed up and made sure the machine was received!

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James C.
Ordered on 8/19/2020
Seller Was Amazing
9/17/2020 6:31:51 AM

The product arrived not functioning due to shipping not of any fault of the seller. The seller knew what my issue was and walked me through how to fix the issue so I didnt have to bother with boxing it back up and shipping it back! Would buy again and again from this merchant!

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john s.
Ordered on 8/9/2020
Not “exactly” as described
8/21/2020 7:53:32 PM

While this Epson scanner seems new and works very well; it seemed to be not exactly new. The box was very dusty and seemed to have to have been around a while. The device appeared to still have the original tape and the like on it, but it just seemed to be a bit dated. There was also no instructions or driver disk. While I was easily able to download the necessary drivers, It seems to me they should have been included. Again, the scanner is great, I was just a little unhappy with the packaging. Hope this helps.

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