Beach Camera Seller Profile

adw bought a coffee maker from new egg nodel had hot water and thermal carath and they sent the order to beach well they sent one that was not what i ordered. called them and they said they wouild send me a prepaid return slip to send it back, 5 days later had to call new egg to get something to happen, next day beach sent me email offering 15.00 off not what i ordered dont want it at any price said they would send me return slip. 5 days later sent email to beach they offered me 15.00 off to keep pot that is not what i ordered dont. want what I did not order so they said we will send a return prepaid slip so that i could return it for refund. and to this day still have no return slip for beach worst people to deal with ever. this review is for the pot that I ordered and would love to have gave a good review for it but they sent me a grinding pot that I have no use for and my wife didnt get her new pot for christmas as planed

I ordered two monitors from this seller, both of which had dead pixels and were returned for refund. Seller only processed one of the two RMAs and only one of the monitors has been refunded. The seller insisted the return is fully complete and has stopped responding to my messages entirely. Very horrible customer service that didn't fully understand the situation, and I will now have to turn to Newegg to get the rest of my money back.

Was shipped fast and exactly what I ordered. Great sounding budget speakers. Will be ordering another set.

I bought this with the intention of having another monitor for both gaming/streaming along with editing. I was a little disappointed on the gaming side as there was no way for me to know whether or not my PC would be able to push the frames it needed or not, but I cannot complain overall.

All I can tell about the seller so far is that they really love their automated system for emails and responses. Usually you can expect a response from the seller around 13 hours after initial email causing further annoyance and irritation. The product they sold to me has a defect, and after 13 hours of waiting and trying to contact for an RMA they simply sent automated responses to all of my inquiries. I'm pretty sure you're better off contacting via phone since no one answers emails except the same copy and paste abysmal service.

Good products and prices.

I ordered a google home max on a Thursday and received it by that Friday. Not only was it beautifully packaged it was flawlessly bubble wrapped for protection.I wish I had a extra set of hands just to give this seller 4 thumbs up.

Recommend this seller and will be buying from them again in the future.

Faster than expected and monitor was in excellent condition with no missing pixels. Appreciated the NewEgg reviews!

Received item with the invoice stapled to the box. Opened it to find the pad was damaged because of the staple. Very slow and incoherent customer service. Took 2 weeks to get an answer and a replacement; after Christmas, of course.

Wow!! I’m impressed with the next day shipping and also my new fitness tatical Watch I feel like I’m in love again thanks!!

Received ahead of expected delivery. Great!

I ordered a computer monitor from Beach Camera. When it hadn’t shipped after a week and the order status appeared stuck in “pending”, I contacted them to ask about the status. I got an email back promptly saying they would be in touch in 24-48 hours. After 3 days with no response, I called them and they said they would be in touch within a day. After no response I emailed a final time and they said they created a new order and reshipped the item. When I tried searching for the order number on both Beach and NewEgg’s websites they said it didn’t exist. After another week of no updates/follow-up I asked to just cancel my order. A week later and still no response. I have had to contact my credit card company to get my money back.

Would buy from this seller again. Good prices on two monitors I bought from them. Received first one next day and second one came in in two days (I believe the shipment didn't not drive next day because of snow storm we had) Recommend this seller.

The shipping was quick and I received the exact unit I was expecting. Tracking information was accurate and quickly submitted for tracking.

Very happy to get my new Nest thermostat. Thank you!

Monitor came quickly with no issues. Came quickly and was delivered earlier than thought! <3

Delivered on time with a quality, undamaged product. Can't argue with that.

Great quality screen. Purchased refurbished but that right channel speaker is blown out. I am using a 2.1 system so not a deal breaker. I just hoped everything would have been inspected and work before re-selling.

I was worried at first as there was a bit of a misunderstanding on the order - the picture showed a nice set of accessories but only the basic product (A DJI drone) arrived. It took a while to get it all straightened out (I blame most of that on COVID) but Beach Camera went above and beyond. I'd have to say that I'm floored by how much concern Beach has for customer service and an excellent end result. You should feel very comfortable buying from Beach.