Your Browsing History
A History of Good Business Since 1876
Anna and Melvilles Crockery Shop
It started with spilled sawdust
Like many well-intentioned people who set out to have a relaxing Saturday, we didn't mean to start cleaning -- it just happened. In 1876, Melville R. Bissell and his wife, Anna, owned a small crockery shop in Michigan. Because they were constantly cleaning sawdust off the carpet of the shop (know the feeling?), Melville invented a unique carpet sweeper and patented it. When customers and friends began asking where they could buy the carpet sweeper, a new business was born.
Anna and Melville Bissell
It's a BISSELL woman's world
That's the theme here at BISSELL. When Melville Bissell died in 1889, there was no question who would run the company. His wife Anna stepped in to lead the business, becoming the first female CEO in America. She aggressively defended the company's patents and marketed sweepers successfully throughout North America and Europe. In fact, in the late 1890s BISSELL gained its biggest fan in Queen Victoria, insisting that her palace be "Bisselled" every week. Palace attendants must have loved the extra free time they had after royal messes became much easier to clean up.
Clean, meet Easy
There's a lot of fun to be had out there in the world, so once we'd conquered a palace, we started working on making cleaning with BISSELL products even easier. In 1956, we introduced the manual carpet shampooer, which rendered the practice of scrubbing carpets on hands and knees obsolete. Cinderella, you're welcome. Only a year later, our Shampoo Master won the Bachner Award for Achievement in the fascinating field of practical application of molded and formed plastics. We were on a roll. By the end of the 60s, we were a jack of all surfaces, revolutionizing the way and ease with which people clean, offering the first combination Vac/Floor scrubber, Dry Powder Rug Shampoo and Applicator, and the Gemini Sweeper, the first two-brush sweeper.
Clean gets even deeper
In 1979, we made magic, introducing the first BISSELL carpet deep cleaning machine, making dirty carpet easily disappear. Then, in the late 1980s, just as the New Kids on the Block were singing "Hangin' Tough", we did the opposite and created the BISSELL SC, the company's first deep cleaner that was no longer tethered to a water source in the house. As a result, carpet deep cleaning became more effective and convenient than ever, and that's the path we've continued on ever since, creating the BISSELL Big Green Clean Machine, dubbed the "Big Daddy" of deep cleaning. Plus, we introduced the PowerGroom, the first BISSELL-branded upright vacuum in the 90s, which more than lived up to its name.
Things get a bit hairy
In a good way! In the early 2000s, we discovered that all of us here at BISSELL share a love for pets (72% of us are pet owners!). But for all the amazing things we love about our four-legged friends, they're not so mindful of a tidy home. When we found out this was a deterrent to many would-be pet adopters, we knew we had to do something. In 2001, we began adoption efforts in partnership with Petfinder.com, and in 2005, we launched the SpotBot portable deep cleaner, our first product designed specifically for cleaning up after pets. Under the leadership of Cathy Bissell (parent to three black labs), we continued to support the pet community through contributions to U.S. pet charities. And, in 2011, she founded the BISSELL Pet Foundation, a non-profit organization that advocates for lost, abused, neglected and abandoned pets by raising funds through the sale of BISSELL pet products. Since its inception, the BISSELL Pet Foundation has been able to award more than $500,000 to over 375 organizations in 43 states. Our goal is to raise $250,000 annually through pet product sales to support the life-saving work of the foundation. We are deeply committed to helping pets find homes.
Anna and Melvilles Crockery Shop
It started with spilled sawdust
Like many well-intentioned people who set out to have a relaxing Saturday, we didn't mean to start cleaning -- it just happened. In 1876, Melville R. Bissell and his wife, Anna, owned a small crockery shop in Michigan. Because they were constantly cleaning sawdust off the carpet of the shop (know the feeling?), Melville invented a unique carpet sweeper and patented it. When customers and friends began asking where they could buy the carpet sweeper, a new business was born.
Anna and Melville Bissell
It's a BISSELL woman's world
That's the theme here at BISSELL. When Melville Bissell died in 1889, there was no question who would run the company. His wife Anna stepped in to lead the business, becoming the first female CEO in America. She aggressively defended the company's patents and marketed sweepers successfully throughout North America and Europe. In fact, in the late 1890s BISSELL gained its biggest fan in Queen Victoria, insisting that her palace be "Bisselled" every week. Palace attendants must have loved the extra free time they had after royal messes became much easier to clean up.
Clean, meet Easy
There's a lot of fun to be had out there in the world, so once we'd conquered a palace, we started working on making cleaning with BISSELL products even easier. In 1956, we introduced the manual carpet shampooer, which rendered the practice of scrubbing carpets on hands and knees obsolete. Cinderella, you're welcome. Only a year later, our Shampoo Master won the Bachner Award for Achievement in the fascinating field of practical application of molded and formed plastics. We were on a roll. By the end of the 60s, we were a jack of all surfaces, revolutionizing the way and ease with which people clean, offering the first combination Vac/Floor scrubber, Dry Powder Rug Shampoo and Applicator, and the Gemini Sweeper, the first two-brush sweeper.
Clean gets even deeper
In 1979, we made magic, introducing the first BISSELL carpet deep cleaning machine, making dirty carpet easily disappear. Then, in the late 1980s, just as the New Kids on the Block were singing "Hangin' Tough", we did the opposite and created the BISSELL SC, the company's first deep cleaner that was no longer tethered to a water source in the house. As a result, carpet deep cleaning became more effective and convenient than ever, and that's the path we've continued on ever since, creating the BISSELL Big Green Clean Machine, dubbed the "Big Daddy" of deep cleaning. Plus, we introduced the PowerGroom, the first BISSELL-branded upright vacuum in the 90s, which more than lived up to its name.
Things get a bit hairy
In a good way! In the early 2000s, we discovered that all of us here at BISSELL share a love for pets (72% of us are pet owners!). But for all the amazing things we love about our four-legged friends, they're not so mindful of a tidy home. When we found out this was a deterrent to many would-be pet adopters, we knew we had to do something. In 2001, we began adoption efforts in partnership with Petfinder.com, and in 2005, we launched the SpotBot portable deep cleaner, our first product designed specifically for cleaning up after pets. Under the leadership of Cathy Bissell (parent to three black labs), we continued to support the pet community through contributions to U.S. pet charities. And, in 2011, she founded the BISSELL Pet Foundation, a non-profit organization that advocates for lost, abused, neglected and abandoned pets by raising funds through the sale of BISSELL pet products. Since its inception, the BISSELL Pet Foundation has been able to award more than $500,000 to over 375 organizations in 43 states. Our goal is to raise $250,000 annually through pet product sales to support the life-saving work of the foundation. We are deeply committed to helping pets find homes.
- BISSELL COMMERCIAL STORE
- 4 Followers
All Products
Reviews
10
Return Policy
About Us
RETURN POLICY
Bissell Commercial Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Bissell Commercial
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg
Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Bissell Commercial
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Bissell Commercial will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Bissell Commercial.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Bissell Commercial will refund back to your method of payment.
Restocking Fees and Return Shipping Labels:
Bissell Commercial can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.
Graded Cards Standard Return Policy
- Return for refund: Not Accepted
- Return for replacement: Not Accepted
Trading Card Standard Return Policy
- Return for refund: Not Accepted
- Return for replacement: Not Accepted
Return Instruction
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days