Burnt Circuit Inc. specializes in selling quality refurbished, new and used computers, laptops, gaming consoles, DVDs and other consumer electronic items. Our qualified technicians test all components and we offer a full 90 day warranty for all refurbished and used products. Our no hassle return policy shows our dedication to ensuring your satisfaction is 100% guaranteed. Don't hesitate to send us a message with any questions you may have.

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Returns Policy
22 Ratings (73% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
66.67%
Product
Accuracy
33.33%
Customer Service
Satisfaction
33.33%
Anonymous
Ordered on 9/8/2021
Not refurbished
9/24/2021 5:14:24 PM

The laptop only worked when the power cord was plugged in. That is fine for a desktop but not a laptop. It was not what I expected for a refurbished computer. Newegg did send me a return shipping label and I got it off without a problem.

  • Yes
  • No
  • Didn't contact
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Thomas W.
Ordered on 2/18/2021
Slow shipping and no contact.
3/4/2021 2:43:51 PM

I placed an order 2 weeks ago. They created a label and have not shipped my order. I tried to contact them with no answer and 3 days later they finally drop my item off for delivery. They say their products have a warranty but i have no idea how they will follow through with it if they can't even answer a simple question. I will update after i get my product but lack of communication is the biggest problem i have so far.

  • No
  • No
  • No
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Roger L.
Ordered on 2/10/2021
I still have not received my item yet.
2/27/2021 5:02:07 AM

No I would purchase from this site. I still haven't received my item yet and if I hadn't contacted you guys i would probably not have gotten this far. I was told I would receive my item on the 21st of February and I still don't have it. I ordered it early enough to have it before the end of the month.

  • No
  • No
  • No
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James L.
Ordered on 12/13/2017
CUSTOMER SERVICE
12/29/2017 6:35:55 PM

THE CUSTOMER SERVICE REPP DID EVERYTHING IN HIS POWER TO MAKE ME HAPPY I AM VERY PLEASED SO FAR THANK YOU JIMBO

  • Yes
  • No
  • Yes
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Patricia P.
Ordered on 8/4/2016
Excellent Seller.
8/10/2016 7:52:59 PM

Purchased a refurbished ipad and it was doa. Contacted newegg about an rma and I had the replacement in my hands the following day even before I had a chance to send the damaged unit back.

  • Not answered
  • Not answered
  • Not answered
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