Electronics represent an important facet of our lives, and we’re dedicated to selling products that protect, enhance, and enrich these extensions of ourselves. Over 25 years in the business has provided us with unrivaled insight into retailing trends and product demand, as well as an ever-sharpening focus on living out our passion and connecting to our customers. We are focused on bringing all our clients top quality Products, and the most important thing is giving our customers Grade A+ Customer service. We have years of Knowledge and Expertise to Help you with anything computer related. We are an authorized reseller for all the top computer brands DELL, HP, LENOVO, ACER, ASUS,INTEL .....
Our technicians are all highly certified and trained to customize and build all types of Pc's and Workstations based on our customers specs.
We offer complete system configuration, No job is too big or too small, at C & C tech products we are committed to customizing your next PC and most importantly customer satisfaction.
What’s the C & C TECH PRO difference?
•Understanding each customer’s needs and buying requirements
•Providing fast, Accurate answers to product questions.
•Shipping quickly from the industry’s largest in-stock inventories
•We respond with a sense of urgency to all of our customer’s technology needs.
•We listen and make things happen
•We run our business with passion and integrity
Our trained technicians will help you setup your new purchase and answer any questions you might have in regards to the product.
Shop with confidence we offer an easy return process and 30 day money back guarantee.
If you have any questions please feel free to give us a call at 347-207-2190. Our business hours are Monday to Friday from 11:00am to 5pm Est.
Thank you and we appreciate your business!
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from C & C Tech Products
. Original Condition, no physical damage.
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, C & C Tech Products will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. C & C Tech Products will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.