CTS Global is a fast-growing Information Technology hardware re-seller based in New Jersey. CTS Global sells I.T. hardware, including Network, Server, Storage, Telecommunications, memory and computer-related products. With over 20 years experience in the industry, CTS global provides a world-class technology solution at a price that fits your budget. Please call us at 201-580-4026 or email at cs@computechsale.com with any comments or inquiries!

Feedback
Returns Policy
606 Ratings (77% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
88.53%
Product
Accuracy
77.31%
Customer Service
Satisfaction
77.68%
Anonymous
Ordered on 4/2/2021
Received Wrong Product
4/15/2021 7:49:45 AM

Product was nothing like shown. Dont buy here returns and exchanges are a huge hassle with this seller. As well as their customer service doesnt respond.

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Anonymous
Ordered on 4/10/2021
Laptop won't power on
4/14/2021 8:08:41 AM

At all! Straight out of the box, with AC power plugged in, the laptop I bought from them will not power on. Nothing. Black screen.

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1 out of 1 people found this review helpful. Did you? 
Victor T.
Ordered on 2/16/2021
received crashes mouse instead of new
3/5/2021 6:00:05 AM

Hi. I received mouse but it has MAJOR scratches in whole mouse ! Scars and scrathes ! Very deep scratches ! It seems it was falling ! I am very disappointed! In item description was #LIKE NEW# ! It did not had even box and charging cable! Now i am in long vacation in central Europe and don’t even have charging cable!!!

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Denise M.
Ordered on 2/4/2021
Great product - on time!
2/17/2021 11:59:30 AM

We were fortunate to find a monitor we wanted on the website, ordered and received within a few days. I would recommend Newegg for anyone looking for computers and accessories.

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Anonymous
Ordered on 1/30/2021
Terrible service, slow and useless communications. I should;ve checked rating before ordering!
2/8/2021 8:32:32 PM

Over a week AFTER my order date, and multiple attempts to reach the seller, Dana promised to have the battery shipped to me yesterday - instead, today I got a refund and no battery. I should have realized my mistake of ordering from this seller immediately, so I did not waste over a week waiting. Their support number is not staffed, and communications are useless and slow. Avoid at all cost.

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1 out of 1 people found this review helpful. Did you? 
Mara B.
Ordered on 1/20/2021
It doesn’t work
2/2/2021 3:32:19 PM

The computer came with a question mark in the center of a folder. I am not happy and will be contacting the technical department. If they can’t help me I will be returning the laptop.

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Charles H.
Ordered on 1/19/2021
First time, a bomb.
2/1/2021 2:12:20 PM

This was my first experience with Newegg. A computer tech helped me so the website was easy, delivery was timely. Right type of item was sent. Technician tried to install, but product was defective. Video was no good and entire product had to be returned wasting my time and costing me for the technician's time. Week later still waiting for another one to be delivered.

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Carlos M.
Ordered on 1/17/2021
Seriously need to consider starting a hotline for technical issues.
1/29/2021 8:00:19 PM

Too slow in responding.

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Torres J.
Ordered on 1/5/2021
As described
1/23/2021 4:58:50 PM

The seller provided a great quality product and it arrived as stated. So far so good! I would order from this seller again.

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Scott E.
Ordered on 1/9/2021
Product did not work
1/22/2021 9:07:18 AM

product didn't work and customer service was awful

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Dameka M.
Ordered on 1/4/2021
Missing items
1/15/2021 7:23:02 AM

He said he would do an investigation and contact me in 24 hours however i have still not heard back and have yet to receive the item.

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Travis F.
Ordered on 1/1/2021
Nice mouse pad
1/14/2021 12:59:15 PM

Hard faced large mouse pad. Amazingly well packaged. Easy to clean. If you prefer... - A hard surface over a cloth/soft surface for your mouse - Like/need a big mouse pad Then this is the mouse pad for you.

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Bill G.
Ordered on 12/14/2020
Took a chance and didn't lose
12/29/2020 12:56:32 PM

This was mostly a good experience. FedEx tracking from coast to coast was uninformative. I might ask for another shipper another time. Delivery arrived in time for Christmas, but I was told when it entered the FedEx system, then answered the door when I heard the knock. In these epidemic days it is okay that systems are stressed, but progress information at each step would have been encouraging.

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Regina R.
Ordered on 12/14/2020
Awesome better then expected
12/28/2020 8:42:19 AM

I would definitely recommend this seller. This was my first time ordering and I was a little skeptical. But this computer was great it looked brand new. It was packaged and secure very well. I am extremely impressed. It is a 10 hands down!!!

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Gregor S.
Ordered on 12/13/2020
sold obsolete mac
12/28/2020 7:08:36 AM

you sold me a 2013 "refurbished" 27 inch Mac. Apple no longer supports OS updates on what they consider vintage computers. Now i am stuck with a 27 inch paper weighy

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1 out of 3 people found this review helpful. Did you? 
Samara M.
Ordered on 11/27/2020
Everything was great until I hit power
12/25/2020 10:12:35 AM

Everything was great until I hit power and nothing happened. No display, no sounds, nothing. Makes me wonder if they tested the computer before they sold it. Made for a disappointing Christmas morning. :-(

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1 out of 1 people found this review helpful. Did you? 
Sandra R.
Ordered on 12/10/2020
First time refurbished buyer
12/23/2020 7:53:17 AM

I got a refurbished MacBook pro from 2013 because I needed a machine with a USB input and memory card reader for video editing work. The computer is in great condition and works well. I will definitely consider more refurbished items in the future. Plus this arrived within days of placing my order so it was super quick delivery!

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/9/2020
Missing items
12/22/2020 7:59:30 AM

Listing states keyboard and mouse included. Still have yet to receive these. Called customer service bc these weren't in comouter shipment, rerouted my call to warehouse, got disconnected. Very difficult to resolved and I need to be able to use this computer. Will try calling again when possible.

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Zach L.
Ordered on 11/26/2020
Fraud or Negligence?
12/8/2020 9:49:27 AM

After weeks of attempting to communicate with both the seller and newegg, there has been no resolution. The item ordered was never received and to make matters worse, it required a digital signature and someone signed for it that was not me. I requested a refund weeks ago and have received no support from either party. I had to file a fraud claim with my credit card company. Newegg should not allow this vendor to diminish their name.

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1 out of 1 people found this review helpful. Did you? 
John B.
Ordered on 11/27/2020
They sent the wrong computer.
12/5/2020 5:07:48 PM

I bought the computer from NewEgg, not CTS Warehouse. I do not even know who CTS Warehouse is.

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1 out of 2 people found this review helpful. Did you? 
 
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