To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Cheapees believes "Cheap is Good!". We focus on offering a wide range of quality products at "CHEAP" prices. If we can't offer the product to our customer "CHEAPLY" then we won't sell it. Cheapees has every item listed on our site in stock. If we don't have it available then we won't list it on our site.
Cheapees sells to individuals, schools, government agencies, businesses, and resellers all over the world. We invite you shop smart with Cheapees, where Cheap is Good!
Cheapees headquarters are in Austin, Texas, USA.
Unless otherwise indicated, products sold with a Manufacturers/Factory/Direct Warranty may be returned to us within 30 days of receipt for replacement or service under warranty
After 30 days following receipt of a product sold with a Manufacturers/Factory/Direct Warranty, products must be returned directly to the products maker for warranty service.
To keep our prices as cheap as possible shipping fees and/or return shipping costs are not refundable and will not be borne by us.
To keep our prices as cheap as possible no refunds after 30 days
All direct replacements are limited to product availability. If an exact replacement for a returned item is not available, a credit will be issued or the product will be substituted with one of same-or-better specifications
All products being returned must be issued a Return Materials Authorization (RMA) number by our Technical Support or Customer Service Staff BEFORE they are returned
Unauthorized/unmarked returns will not be honored
RMA numbers are valid for and products must be returned to us within 30 days of issue
To be accepted, all products being returned must be clearly labeled with the assigned RMA number and accompanied with a printed copy of the sales order or invoice
Customers must pack any item(s) being returned completely, with all manuals, cables, accessories, software, etc., as if they are new and in working condition
Regardless of condition, all products must be packaged appropriately so as not to incur physical damage during return shipping, damaged product(s) will be returned to customer
Failure to follow these guidelines will invalidate both the RMA and the warranty
We will not be responsible or held liable for any incidental or consequential damages arising from the use of any product(s) we sell
Per product descriptions, compatibility can be reasonably assured in most cases but can never be guaranteed; a product that is incompatible in a specific hardware/software environment is not therefore automatically "defective"
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.