Chrome Battery, unlike the majority of our competitors, is an American company. Our customer service, management, and shipping facilities are all located in the heart of the Midwest.

When purchasing batteries, safety and performance are of the utmost importance!

Our manufacturers overseas are required to follow strict Quality Control Procedures designed and written specifically by Chrome Battery to ensure all of our products exceed the demands of the American consumer.

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370 Ratings (91% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.43%
Product
Accuracy
94.64%
Customer Service
Satisfaction
88.00%
Roberta D.
Ordered on 12/3/2018
I recieved my battery ahead of estimated time. It is exactly as described. 🤗
12/19/2018 8:59:13 AM

Very very happy!🤗

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Anonymous
Ordered on 10/27/2018
Sold wrong item and ignored email - DO NOT BUY from this seller
11/21/2018 8:47:11 AM

Ordered battery through Neweggg marketplace and it was shipped quickly through USPS. Chrome battery claims it has better customer service than others. No way. They sent me different item than I ordered. After I emailed them about this issue they simply ignored it. Also the battery is the same Chinese product as enywhere else, just sticker placed over IDs so you do not see what's inside. After I tried to enter my Newegg order # into their automated RMA system it was NOT recognised. What else would you like to experience?

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Anonymous
Ordered on 7/23/2018
8/7/2018 10:08:56 AM

would recommend this seller. product arrived on time . product as described.

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Kimberly W.
Ordered on 6/5/2018
Great Seller!
6/20/2018 4:13:05 AM

Super fast delivery!

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Richard F.
Ordered on 6/1/2018
Awfully Poor Performance
6/18/2018 12:25:36 PM

Delivered power output NOT quite as good as the 3.5 year old 12ah batteries these were going to replace, and they're allegedly 14ah!! I don't think so!!!

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Richard F.
Ordered on 5/31/2018
Disappointed. 0 out of 10
6/14/2018 10:58:43 AM

I ordered 6 of these 12v 14aH batteries to replace the 6 12V 12aH batteries in my 2 Black & Decker 36v lawn mower batteries. Before doing this, I checked their total individual run time (from fully charged) against the run time of my 3.5 year old 12v 12ah (NOTE-NOT 14aH like the new ones) batteries. Surprise--my 3.5 year old 12aH had the same or greater run time than these brand new 14aH batteries. To say this is poor performance would be the understatement of the week. I'm in the process of returning them, which is hindered by the fact that the company that makes the batteries won;t return my phone calls. I rate as a 0 out of 10.

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Jonathan T.
Ordered on 4/27/2018
Customer focused
5/14/2018 10:31:47 AM

Product (UPS batteries) shipped quickly and were well-packed. A mis-ordered item (my fault) was fixed without hassle. They are a little hard to reach by phone but are responsive via email. I will use definitely order from Chrome Battery again.

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Rick W.
Ordered on 1/21/2018
2/6/2018 7:48:34 AM

The battery arrived on time. Unfortunately it cant be installed until the weather warms up.

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Anonymous
Ordered on 1/7/2018
good product, good price
1/22/2018 9:06:22 AM

Delivery was a "hybrid": DHL, then US Postal Service. Package tracking and delivery estimate didn't include the USPS "last mile" part.

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Robert L.
Ordered on 8/21/2017
Lots of battery for the buck
9/6/2017 5:19:28 PM

I bought this battery for an older (but still working) APC UPS. It is a smaller size unit that I needed for network backup. Finding a quality battery at a good price is difficult, but Newegg's web page reviews gave the Chrome battery a top rating, so I looked and found that they made a battery for my unit. I bought it, it arrived quickly, it had almost a full charge on it (but I top-off charged it before using), and it looked like quality. I put it in the unit, turned it on, and the unit passed self test. It has been running for a few weeks. I will review it again at 1, 2, and 3 years.

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Thomas M.
Ordered on 7/27/2017
Chrome Battery for APC Back up power supply and surge protector
8/11/2017 2:04:56 PM

Great price for a quality replacement battery for my APC power back up & surge protector. I shopped several stores and on line. By far, price, quality and free shipping made this purchase a no brainer. New Egg is the first place I look for any electronic and computer items I need. And as usual, they deliver on time and most of the time at no extra cost.

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Joseph T.
Ordered on 5/2/2017
Once again, Chrome delivers a solid product.
5/22/2017 3:52:32 PM

This battery will go into a "power box" I am building to run a QRP rig and charge other devices. I'm a repeat Chrome Battery customer, and expect that will continue.

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Anonymous
Ordered on 3/26/2017
Great so far
4/13/2017 4:56:49 PM

I have had this battery for a few weeks now with no indication of failure any time soon. Arrived quickly, in great condition, well packaged, and fully charged out of box.

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Anonymous
Ordered on 3/3/2017
2 Batteries
4/2/2017 7:18:56 AM

This was the second order from Chrome Battery to replace batteries in older APC ups's. They ship fast and the batteries have lasted as good as the factory batteries.

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Anthony B.
Ordered on 2/18/2017
Very happy!
3/10/2017 7:38:55 AM

Delivered faster than said. Hooked up and bike started up great. No problems just took out of box and put in bike. Can't get much easier than that, at half the price of the stores around me.

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Michael L.
Ordered on 10/24/2016
Great batteries and value
3/10/2017 7:23:17 AM

I've ordered batteries from Chrome Battery several times and will continue to do so. I trust their products, they ship quickly, and at a value that's hard to beat.

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Michele S.
Ordered on 5/18/2016
Very poor product quality and even worse customer service.
6/15/2016 7:25:56 PM

The battery kept 'beeping' from the day I installed it, which was a few days after I received it. Because of this, I called Chrome Battery to tell them about the problem. I was required to leave a message for them because they do NOT have a human answer their phones. I left my name and number and the nature of my problem but have never received a return call from them. The battery is still beeping on a random basis. I AM TOTALLY DISSATISFIED WITH THEIR CUSTOMER SERVICE and the battery is of questionable value.

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Dave
Ordered on 10/28/2015
Took 2 weeks and 2 returns to get it right
11/19/2015 8:35:32 AM

The original RBC7 replacement battery kit I received had come apart during shipping. The RBC7 is two 12V batteries that are supposed to be bonded together with double-sided tape but the tape used during assembly was inadequate to make it through shipping. Once the batteries came apart, the fuse that is mounted between them was damaged. I contacted Chrome customer service and after 30 minutes was issued an RMA. Six days later I received a replacement RBC7 that had failed in the very same fashion even though I explained exactly what had happened to the first kit. Another 30 minutes and another RMA - this time I was promised a manager would oversee the assembly and packing of the replacement. Three days later I received an intact RBC7. I've purchased Chrome batteries before and the quality has usually been on par with the OEM units but not this time. Chrome customer service was great but I still lost an hour processing RMAs and went 2 weeks without a working UPS. Not worth the savings.

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Anonymous
Ordered on 10/2/2015
10/28/2015 8:23:19 AM

Quick to ship and offers high quality products at a great value.

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dom
Ordered on 10/20/2015
Experience with Chrome Battery
10/25/2015 2:44:35 PM

Arrived quickly. Couldn't pass up for the price. Lets us see what the shelf is.

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